Who I really want to rate is the 1800 customer service. That's who I want to rate!Adelaide M.
Customer Reviews for Talking Tools Auto
(Distribuidor de U-Haul del vecindario)
Lithonia, GA 30058
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- 7/2/2022: 9:00 a. m. - 3:00 p. m.
- 7/4/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great Customer Service! Thank You Much!!!Amanda F.
My truck was a little messy around the cup holdersjohn G.
Excellent serviceglenford G.
I was sent to the wrong location to pick up the truck and luckily the manager was there. He assisted me with a truck with a larger truck the same rate along with the assistance of the customer service person and I was able to stay on schedule with my movers. Thank you so muchCheryl B.
El cliente no dejó un comentario.vicente H.
El cliente no dejó un comentario.Malikatah C.
El cliente no dejó un comentario.Lillie P.
El cliente no dejó un comentario.Quenshanna W.
El cliente no dejó un comentario.Sammy S.
Inside vehicle can be cleaned and sanitized along with air freshenersDWANE S.
El cliente no dejó un comentario.Sherrie I.
The Truck was dirty inside and out, ENGINE LIGHT was on,made sounds if it was going to brake down. No I will not recommend this COMPANY to ANYONE. Also I placed the order specifically requesting a DOLLY,but when I got there no DOLLY.James P.
Great experience, very helpful folks at the u-haul pickup location. I'll definitely rent there again. Wonderful...Curtis J.
I rented the truck on April 28 at 4:00 pm returned it April 29 at 1:40 pm called the 5 times they was there at 1:30 supposed to close at 6:00 pm! I didn't even have the truck 12 hours had to put the key in the dropoff box I only had the email copy of my contract call the main UHaul company they said they would make a note of the truck being there at 1:40 pm! Taking tool auto check the truck back in today April 30 at 8:31 am! I didn't have the truck for the 2 days I was still charged $228.00 for a one way trip! I will never deal with this again! Taking tool Auto shouldn't be a Uhaul dealer!!!!James M M.
Keep TyreekMarlon A.
El cliente no dejó un comentario.Montavius B.
They have good quality very good manners ,WINSOME N.
The trucks need to be cleaned after everyone returns them. They also need maintenance both tires and engine.WINSOME N.
El cliente no dejó un comentario.Khandyce S.
El cliente no dejó un comentario.Peter W.
El cliente no dejó un comentario.LaMetrick M.
El cliente no dejó un comentario.samuel L.
El cliente no dejó un comentario.SANDRAELAINE G.
Very friendly staff.WINSOME N.
Kyree was the customer service rep who welcomed me to the office. He took my order and listened to my concerns. I was given a clean truck. The check in process was simple and fast. I will recommend this location to my friends.Valerie C.
A few undocumented dents in the truck. It took about 35 mins to get verified . I was sure how to use the appKaren B.
Customer service was greatCYNTHIA T.
Nothing to improve on. The process was seamless.Jaylen W.
El cliente no dejó un comentario.Charlotte F.
El cliente no dejó un comentario.KHALI H.
El cliente no dejó un comentario.TAMMERRA P.
Kyrie was very professional and made the renting process extremely pleasant.COLIN B.
El cliente no dejó un comentario.FRANK D.
El cliente no dejó un comentario.RICKEY B.
El cliente no dejó un comentario.Articher W.
El cliente no dejó un comentario.TONI S.
I would recommend this location because the manager was quick to correct an error with our reservation. Our 26' truck was mistakenly taken by another customer. The manager called, had the new contract issued and we were on our way within 15 minutes.INGRID F.
MORE OVERSITE OF THE PICKUP/DROPOFF LOCATIONS. THE LOCATIONS SHOULD TAKE MORE PRIDE IN BEING A REPRESENTATIVE OF THE UHAUL BRAND. THE CUSTOMER SERVICE SHOULD BE NOTHING LESS THAN SUPERIOR, HOURS OF OPERATION SHOULD BE STRICTLY ADHERED TO SO THAT CUSTOMERS TIME AND SCHEDULES ARE RESPECTED. I CAN ON AND ON BUT I WILL NOT...I WOULD NOT RECOMMEND THIS LOCATION TO ANYONE IN MY CIRCLE.ANTHONY S.
New equipmentJOHN B.
They charged my card twice and have not refunded my money. Some of the items that I was charged for weren't even provided.Rashid T.
I did notice a loud noise as I travel coming from the truck.Carolyn Y.
Being a first time user of uhaul was not so great. Good customer service should have offered a hand truck, blankets etc. because all of this is usually needed for a move. It was after I left the location I thought, â€œ how am I gonna pick these furnitures up.â€ Then I had to turn back to the u-haul to add one to my account. I thought one came with the truck.MARJORIE G.
Good professional customer serviceNAOMI C.
El cliente no dejó un comentario.Lisa H.
Thanks for everything 🙏🏾TERAH J.
Tire had low air in it. The hand truck belt was broken.SHERI R.
El cliente no dejó un comentario.Alicia D.
El cliente no dejó un comentario.NIYOKA M.
El cliente no dejó un comentario.NEROE M.
Make sure cleanliness is done,great customer service.VERONICA J.
El cliente no dejó un comentario.DEMARCUS R.
Experience was horrible I had to make 2 trips which weighed Ohio in Georgia.... My stuff did not fit on the u-haul truck that was recommended based on what I was movingPAMELA P.
It was a last minute rental and the guy the helped me was so commentating!! Great service!!MCKINLEY D.
I'm dealing with fraud. They keep running my card for different amounts at each time they run it. I had to cancel my card for them to stop. One transaction was for 135.00 the other was for 75.00. My receipt said I only owe 35.00. For going over the miles. Now that's fraud!!!!vernell S.
I arrive to pick the truck up at 7:30am. There were other trucks parked in front of the one I rented, I had to wait until the office was open at 9am before I could get a truck that I rented and it was a inconvenience. Plus the truck was dirty on the inside.FAITH M.
El cliente no dejó un comentario.ERIKA K.
El cliente no dejó un comentario.MAURICE H.
El cliente no dejó un comentario.GERTRUDE T.
The parking at this location is challenging since the driveway is a deadend. It requires you to back up and turn around to get out. This is challenging for people who do not normally drive large trucks or pull trailers.JULIANNE V.
El cliente no dejó un comentario.MELVIN E.
El cliente no dejó un comentario.TINA B.
El cliente no dejó un comentario.SHARMIYA L.
El cliente no dejó un comentario.SHARMIYA L.
Nothing all went well workers were very professional and courteousAMANDA J.
El cliente no dejó un comentario.NAQUESHA K.
Everything was excellent. HIGHLY RECOMMENDEDTREMAYNE K.
El cliente no dejó un comentario.YASHIRA M.
All goodAlvin P.
El cliente no dejó un comentario.RYAN L.
El cliente no dejó un comentario.BOBIE K.
El cliente no dejó un comentario.NEMIAH C.
El cliente no dejó un comentario.THURMAN H.
No complaints. Everything nice and friendly employees it was very nice meeting you all Everything was on time at the right time Thank you all so muchSHARION I.
I had cancel one reservation at a different location because the area look a banded and messy. But, talking tools auto was friendly, clean, and close to home.MELVIN P.
El cliente no dejó un comentario.RITA O.
I am really upset about the storage rentalâ€¦LA SHANNON B.
El cliente no dejó un comentario.ASHLEY P.
El cliente no dejó un comentario.LISA S.
El cliente no dejó un comentario.GERALDINE F.
El cliente no dejó un comentario.Jeff M.
Great customer service..wayGIGI G.
My only complaint was the vehicle, it wasn't safe to drive do to the driver's side rear view mirror which was broken. I feel that should have been fixed do to saftey concerns. This vehicle needs to be fixed before renting to another customer.CHRISTOPHER A.
El cliente no dejó un comentario.ADAM B.
Keep up the good work.Elaine B.
El cliente no dejó un comentario.Teleha M.
El cliente no dejó un comentario.DEBBIE D.
Very friendly staff and quick.Eneida M.
El cliente no dejó un comentario.Dennis M.
These were great People to deal withWILLIAM S.
El cliente no dejó un comentario.JOSHUA A.
El cliente no dejó un comentario.ASHLEY K.
El cliente no dejó un comentario.HAROLD A.
This location was not friendly.JOSE A.
El cliente no dejó un comentario.WALTER L.
They did not give me all the information at pick up.Kelsey S.
El cliente no dejó un comentario.Brenda D.
Nothing at this time.Elaine B.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Rose B.