Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)

376 comentarios

323 Fluvanna Ave   Jamestown, NY 14701

(716) 708-4523

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(716) 708-4523

323 Fluvanna Ave
Jamestown, NY 14701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Much better than Penske rental down the road

Ashley S. 
Clasificación:
5.0

Nothing at all !! Great location and people

STEPHENF T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul I. 
Clasificación:
5.0

Gracias

tracy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

They went above and beyond to help my partner and I move into a new apartment on the third floor! Very kind and professional.

Genevieve A. 
Clasificación:
3.0

The lady that made my reservation for a 12 foot enclosed trailer had it scheduled as a local rental. It was supposed to be a one way rental. The tail lights on the trailer were not working. It was very dangerous while we were on the road at night. Cars and trucks kept flashing their lights at us and we had no idea until we stopped at a rest stop and another driver told us. We had to pay to get the lights to work.

Sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
4.0

El cliente no dejó un comentario.

david A. 
Clasificación:
5.0

Receptionist is amazing at her job thank you Amanda & Tim

Dustin G. 
Clasificación:
5.0

Great experience, would highly recommend!

Joseph H. 
Clasificación:
3.0

The truck I reserved was not back. I really needed a pickup but was forced into a van. It limited what I was planning to do with a rental. No inconvenience rate was applied to my full charged rental.

Robert M. 
Clasificación:
5.0

I initially rented a smaller trailer but had to rent a larger one to safely transport all of the equipment. The turn in/exchange/upgrade was seamless. I did notice that the original trailer I had rented had expired tags; would think UHAUL's database would support data fields for equipment registration dates and alert the businesses NOT to rent a piece of equipment with an expired tag.

Philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA T. 
Clasificación:
5.0

Ninguno

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirstie H. 
Clasificación:
3.0

Broken truck

Lal T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diana F. 
Clasificación:
4.0

Please make sure when someone rents a dolly that it's on truck lol but nothing else they where great

Bonnie C. 
Clasificación:
4.0

Steering was loose and power steering died off engine rpm's were not high. Oil was over 2 quarts low which led to oil pressure dropping and oil light coming on frequently. Location is good and customer service was good.

steven S. 
Clasificación:
5.0

TA Auto is friend and fast to rent from!

Lonny C. 
Clasificación:
5.0

Personal amable

KRISTEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
1.0

Uhaul was a terrible experience. We booked the truck for a guaranteed Friday pickup time (including confirmation emails from Uhaul). Arrived for the truck and Uhaul told us it would be 6 hours late due to their reg system mistake. I have explained to multiple staff that their mistake cost me an extra $400 in labor (had to send the movers home for several hours), PLUS a premium because we needed the movers now on Saturday - due to Uhaul's error on a guaranteed rez. Even spoke with their regional who "....covers almost 40 rental centers....that refund is all we can do". Terrible experience, lousy "customer service". Apparently all uhauls are independent franchises, some of the on-site staff was helpful, one woman notsomuch, they explained the situation is not their doing, but all Uhaul's responsibility.......

Sean A. 
Clasificación:
5.0

Equipment was ready when I arrived. Clean and in an easy location to pick up the equipment. Fast, friendly service.

Aaron S. 
Clasificación:
5.0

Chrissi made me feel welcome. She explained things well.

stu O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK J. 
Clasificación:
3.0

El cliente no dejó un comentario.

LUCASW V. 
Clasificación:
3.0

The wait was very long to get the trailer. Another location kept calling and asking her for help even though she told him that there was a line of customers and she was the only one working

Renee R. 
Clasificación:
1.0

Not rent out faulty trucks. And to have managers who give a refund when deserved.

Justin P. 
Clasificación:
5.0

The lady that took care of me was very professional and made sure Mt needs were met. Excellent customer service!

Roxanne H. 
Clasificación:
5.0

EXCELLENT customer service. Chrissy knows her stuff!

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanna T. 
Clasificación:
3.0

Not make me drive to Jamestown for a job in Dunkirk, NY.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela K. 
Clasificación:
5.0

Great service....very helpful.

Raymond C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTON H. 
Clasificación:
5.0

Customer service was great and super friendly

Migdalia L. 
Clasificación:
3.0

Rental rates are VERY unclear. I had my vehicle for 27 hours. I did not realize picking up at 12:30 on a Friday and returning on a Saturday at 5:00 would count as TWO days. The vehicle wasn't going to be rented out on Saturday OR Sunday because the location was closed. Also, not sure why dropping a key in the drop box incurs a $20 after hours fee. Onsite service was good. Just disappointed in the fees and calculations.

Scott L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Julianne P. 
Clasificación:
2.0

When we showed up to pick up the U-Haul we went to pay for it and we found out that the card that our paycheck is deposited on required a 100 dollar deposit. We were told that it was only cash that needed a 100 dollar deposit. Then we were told that they could not use the card at all. It was a Visa card and had we not had another person with us that lender us thier card to use it would of really screwed up our moving day. You should tell customers in advance that certain cards may not work.

eric R. 
Clasificación:
2.0

I'm upset not happy because I was supposed to drop off the U-Haul today and I did plus I was 2 hours late and got charged for another day😡😡

Shannon R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amra C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
3.0

My rental truck had a damaged passenger side mirror which was not usable. It was not noticed until truck was half full. Driving was extremely dangerous and unsafe. Ramp was muddy. Pick-up location should not have rented this vehicle. Staff was very friendly and welcoming. My concern is with the vehicle.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

I would absolutely recommend this place for rentals. All of the staff was more than courteous and helpful. They went above and beyond to explain the process, show me the vehicle, and help me to walk through it all. I so appreciate meeting a person face to face and not having to do it all on line. Thank you for being here!! Excellent place and customer service!!

BARBRA E. 
Clasificación:
2.0

The truck was so loud that I got pulled over on RT60 for the noise level. Gave me a truck at 1/2 tank, of course they said 3/4.. returned it how I got it and was charged over $60 for 1/4 gas. Have emailed uhaul and reported it

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

Very helpful and friendly and knowledgeable young lady behind the desk. Great service.

TYLER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharlene S. 
Clasificación:
1.0

Maybe not have people scam customers for damages when damages were not done by said customer or while customer had equipment. The damage was probably done there in the parking lot between the time pictures were taken after the last customer had used it and before I drove it off the lot. No pictures were taken of the equipment on the day it was taken by me, and now I'm being charged nearly 400 for damages on the passenger door. Everything that was on the truck was there when I got it. There is a huge flaw in your bullshit. I will never use uhaul again. By the way... The truck came from TA Auto in Jamestown, NY. The owner, Tim, was very rude to me and hung the phone up on me when I was trying to ask him about the damage charge on my receipt. He said there was a clean mark, whatever that means, on the passenger door, picture was taken before and after (there was no picture taken before) and there was nothing I could do about it and hung up on me. Called back, got a new secretary who told me to call tomorrow because she was new and didn't know what to do when I asked for said pictures.

April G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dodi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

This is by far the best Uhaul dealer in the county. Very friendly, knowledgeable staff. Clean vehicles and great assistance if we have ever needed to contact them during our rental.

Pamela K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
3.0

When renting it tells you to drop off the truck at one place but you return it elsewhere. Also, I originally requested 6 hours and when I got the instructions to return the truck, it shortened my rental by 1.25 hours.

Abigail P. 
Clasificación:
5.0

The truck didn't have a working radio which kinda sucked

DANIEL O. 
Clasificación:
5.0

Friendly and flexible staff, can't think of anything to improve. Excellent!

Roberto B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTTEDWARD JR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan G. 
Clasificación:
5.0

I was kind of surprised when I was asked to follow the guys to the gas station to put $10-15 of gas in their truck. This happened after the truck was unloaded and had just left the storage unit. They honked the horn to get me to pull over to tell me that.

Linda A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carson W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya D. 
Clasificación:
5.0

I USE THEM FREQUENTLY LATELY ALWAYS A PLEASURE. A GREAT GROUP OF PEOPLE

Terry S. 
Clasificación:
4.0

Improve customer parking.

MARK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNYLYNN H. 
Clasificación:
5.0

Keep up the friendly service. You guys did great. Nothing to improve here.

Philip M. 
Clasificación:
2.0

Finger nail press on cigarette butts under the seat wasn't detailed I washed it an waxed it , vacuumed it ,

Shawn P. 
Clasificación:
5.0

CSR lady was very friendly. and Knowledgeable

Aaron L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd A. 
Clasificación:
5.0

I have used them and they are the best. Very helpful.

Terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAM W. 
No se han enviado comentarios para esta ubicación.

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