Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)

519 reviews

323 Fluvanna Ave   Jamestown, NY 14701

(716) 708-4523

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–2 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(716) 708-4523

323 Fluvanna Ave
Jamestown, NY 14701

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–2 pm
  • Sun: 9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Go ahead and get a u haul from them.very happy with them.clean building.very nice people working there.I will rent from

DOUGLAS STATES 
Rating:
5.0

Customer did not leave a comment.

Danny Rosario 
Rating:
5.0

Site was great women in office were very helpful and amazing to work with. But U-Haul site for mobile check in could be a little quicker

Joseph Wright 
Rating:
5.0

Customer did not leave a comment.

TIM MIDDLETON 
Rating:
5.0

Customer did not leave a comment.

Brian Gaske 
Rating:
3.0

Windows were not cleaned on inside so it made it a little difficult to drive with the sun glare on the window.

adam snyder 
Rating:
5.0

Customer did not leave a comment.

BILLIE JO SWAN 
Rating:
3.0

U-Haul is charging me way too much (more than $1,200) for a $500 rental

Jose Andino 
Rating:
5.0

They were awesome upgraded us to bigger truck for free because size we wanted was not available

MATT WESTLEY 
Rating:
5.0

Customer did not leave a comment.

Billie Swan 
Rating:
5.0

The person from uhaul was friendly and professional and knowledgeable about the truck we rented and we will go back if we ever need a uhaul again. Service was great and the uhaul person knows what he was doing! Great guy and great company!

edward kirchhoff 
Rating:
3.0

Customer did not leave a comment.

Darrell Eklund 
Rating:
5.0

Customer did not leave a comment.

DAVID WINKLEPLECK 
Rating:
5.0

Customer did not leave a comment.

Paul Johnson 
Rating:
5.0

Awesome experience. Great customer service.

Lonney Lee 
Rating:
5.0

Customer did not leave a comment.

TIM MIDDLETON 
Rating:
5.0

Couldn’t have done more. Nice drop off. Helpful.

linda eckman 
Rating:
5.0

Customer did not leave a comment.

Kristin Conyer 
Rating:
5.0

Extremely helpful attendant. She quickly did the paperwork and then helped hook-up the trailer.

Richard Wilson 
Rating:
5.0

Customer did not leave a comment.

Joe Troche 
Rating:
5.0

Customer did not leave a comment.

Marie Francis 
Rating:
5.0

Customer did not leave a comment.

Jennifer Vellon 
Rating:
5.0

Customer did not leave a comment.

Lasean Johnson 
Rating:
5.0

Customer did not leave a comment.

David Peterson 
Rating:
4.0

Customer did not leave a comment.

Tim Hewitt 
Rating:
5.0

Customer did not leave a comment.

Joe Troche 
Rating:
2.0

Well on my recent Friday 4x8 enclosed trailer rental the trailer I was given looked to be damaged but was told it was ok... after driving away just a few moments the trailer began to shake violently and moved back and forth all over ... we had to drive extremely slow and not able to go faster than 25 mph... I was told this had been a one way drop off... i called them once i got stopped at the location we had to use this for...when I told them once I got back... the girl seemed to not care and uninterested.... once we drove back with trailer... I parked the trailer as far away as physically possible as I did not want anyone to get hurt in that death trap... I could not even disconnect it from the suv as the turn handle would not loosen... she did go and find me a pair of channelocks to loosen it... but no apology... no refund... nothing and Sunday when I had to rent another trailer to move a different item I spoke to the original guy who rented me that damaged trailer ... he has wondered why it was parked so far away... I hope no one else used that death trap on wheels

John Linder 
Rating:
5.0

Would be nice if you just had full tanks of gas to replace instead of trying to figure out how much to put in to replace what was used. Was charged for 3 gallons of gas when we did fill it back to a half tank

Deborah Carlson 
Rating:
5.0

Customer did not leave a comment.

Lonney Lee 
Rating:
5.0

Tim is the best! Highly professional, answered all questions, got right back to me when he wasn’t avail!

Linda Donovan 
Rating:
4.0

Customer did not leave a comment.

PATRIZA DELCALZO 
Rating:
5.0

Customer did not leave a comment.

Mark Lucas 
Rating:
5.0

Customer did not leave a comment.

JOSEPH ZANGHI 
Rating:
5.0

Great customer service. Had no issues. Truck and van were both clean and easy to drive. Would definitely recommend, and also will not hesitate to go to TA Auto next time I need a truck or van!

TRACEY STORER 
Rating:
5.0

Customer did not leave a comment.

cinava boerst 
Rating:
5.0

Fast customer service friendly service great communication

michelle rivera 
Rating:
5.0

Customer did not leave a comment.

DANIEL WALTER 
Rating:
5.0

Customer did not leave a comment.

james marsh 
Rating:
5.0

Customer did not leave a comment.

JON PETERSON 
Rating:
5.0

Customer did not leave a comment.

Robert Halbohm 
Rating:
5.0

Great service quick in and out.

JON SLAGLE 
Rating:
5.0

I feel that I was over charged. And have proof.

LAURA BOEDECKER 
Rating:
5.0

Thank you

dan hultin 
Rating:
5.0

Great Customer Service.

scott endress 
Rating:
5.0

Customer did not leave a comment.

Jody Jolly 
Rating:
5.0

We needed to rent a U-Haul for the weekend but did not reserve it in advance. Ashley at TA Auto repair was creative and offered a suggestion to help solve our problem that we had not thought of. We appreciate her helping us out of a bind and we were able to finish what we needed to. Thank you! for caring!

Michelle Whitman 
Rating:
5.0

Customer did not leave a comment.

PAUL HOLLEY 
Rating:
5.0

Customer did not leave a comment.

DESHAWN WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

RICHARD FIORENZO 
Rating:
5.0

Customer did not leave a comment.

Amber Johnson 
Rating:
5.0

I can't think of a single thing that can be improved. TA Auto is my go to place for all my trailer rental needs. The girls in the office are always happy and greet you with a smile..

Rory Davis 
Rating:
5.0

Customer did not leave a comment.

JAY OSTE 
Rating:
4.0

Customer did not leave a comment.

SCOTT SAMPSON 
Rating:
1.0

Don’t give credit and debit information before job is done. I was charged before workers even got to my house. They were 10 min late but the workers were kind. They charge you money that wasn’t discussed and when I asked for invoice for what I was charged never received it. WILL NEVER GO TO THEM AGAIN NOR ENCOURAGE ANYONE TO GO TO THEM!!!!!!!😡

MEGAN WHITE 
Rating:
5.0

Customer did not leave a comment.

IRMA VEGA 
Rating:
5.0

Very friendly and efficient.

Richard Herring 
Rating:
5.0

Customer did not leave a comment.

STEVENK HAYES 
Rating:
4.0

Customer did not leave a comment.

Jody Churchill 
Rating:
5.0

Customer did not leave a comment.

rich mckean 
Rating:
5.0

The staff was very courteous and helpful, I will definitely rent from this this U-Hauls location in the future.

Julie Seger 
Rating:
5.0

Easy drop off

Scott Smith 
Rating:
5.0

Customer did not leave a comment.

josh adams 
Rating:
5.0

Customer did not leave a comment.

Lori Caruso 
Rating:
5.0

Customer did not leave a comment.

Christine Turecki 
Rating:
2.0

My equipment was just sitting by the road and where it could be easily damaged by anyone. Upon returning my equipment I was charged a fee for tailgate being scratched. This definitely was not done during my time with it. Plus I paid extra for insurance.

Bryan Miller 
Rating:
5.0

Customer did not leave a comment.

Robert Curtin 
Rating:
5.0

Its nice having such nine rentals avaliable in our area. The lady that took care of my truck rental was very nice and very helpful. Thank you

JEFFREY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

BECKY SMITH 
Rating:
5.0

Customer did not leave a comment.

Everett Coleman 
Rating:
3.0

Customer did not leave a comment.

Rating:
5.0

Continue good service

Allan Gibson 
Rating:
5.0

Customer did not leave a comment.

Kitty Keith 
Rating:
1.0

Customer did not leave a comment.

DEZ LEORNARD 
Rating:
5.0

Nothing. The trip back we lost the taillights on the trailer. Fortunately we arrived home safely. Thank you

Linda Soto-Cruet 
Rating:
4.0

The back of the truck was pretty dusty and dirty, could have been cleaner. Think they need to hose them out.

PATTY REED 
Rating:
5.0

Nothing to improve. The lady in the office was very nice and went over everything about our rental.

JEFFREY JOHNSON 
Rating:
5.0

Can’t think of anything

ANTHONY DEJOSEPH 
Rating:
5.0

Continue being good neighbor

BRENDABOWEN WILSON 
Rating:
3.0

Customer did not leave a comment.

Jillian Douglas 
Rating:
5.0

Customer did not leave a comment.

JAMAR SMITH 
Rating:
5.0

Keep up the good work ur doing

Mike Gilbert 
Rating:
5.0

I think I had the wring size truck

ANN FINK 
Rating:
5.0

Customer did not leave a comment.

RHONDA KENNEDY 
Rating:
5.0

I recommend your business to someone that’s going to move themselves

Yvonne Wasson 
Rating:
5.0

all was well

DARIN BROWN 
Rating:
5.0

Customer did not leave a comment.

RONALD JORGENSON 
Rating:
5.0

Customer did not leave a comment.

stu ongley heywood 
Rating:
4.0

Inside of the cab should be cleaned prior to new customer

Scott Larson 
Rating:
5.0

Equipment available as reserved. Helpful, friendly, made sure equipment was hooked up safely.

Thomas Broad 
Rating:
4.0

Maybe have a couple employees there to help customers instead of just one trying to deal with the paperwork, equipping, and cleaning off the trucks all by themselves. Especially on days where there are a lot of reservations first thing.

JULIE FARVER 
Rating:
5.0

Driver was great. Needed help fast & good. 2nd guy was late and too chatty about the wrong things. I’ll use you and the driver again. Thank you ta auto. 10/10

Amra Cuhel 
Rating:
5.0

Great team, great service!

DAVID NOWICKI 
Rating:
5.0

Great Service. Thank you!!

DANA GRIFFITH 
Rating:
5.0

Customer did not leave a comment.

Olivia Patterson 
Rating:
1.0

This location was absolutely horrible, and the owner went to Facebook and posted my name publicly for his own businesses mistakes. So much for a privacy policy right?? AWFUL

Taylor Hamilton 
Rating:
5.0

Customer did not leave a comment.

Brian Griffith 
Rating:
4.0

Customer did not leave a comment.

frank mccullough 
Rating:
5.0

The employees are always helpful and courteous. I always use TA Auto for my Uhaul needs and would recommend them to everyone.

Tiffany Jones 
Rating:
5.0

Customer did not leave a comment.

CRAIG POTWIN 
Rating:
5.0

Customer did not leave a comment.

Rory Davis 
No reviews have been submitted for this location.

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