Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)

288 reviews

323 Fluvanna Ave   Jamestown, NY 14701

(716) 708-4523

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(716) 708-4523

323 Fluvanna Ave
Jamestown, NY 14701

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Tanya D. 
Rating:
5.0

I USE THEM FREQUENTLY LATELY ALWAYS A PLEASURE. A GREAT GROUP OF PEOPLE

Terry S. 
Rating:
4.0

Improve customer parking.

MARK S. 
Rating:
4.0

Customer did not leave a comment.

JENNYLYNN H. 
Rating:
5.0

Keep up the friendly service. You guys did great. Nothing to improve here.

Philip M. 
Rating:
2.0

Finger nail press on cigarette butts under the seat wasn't detailed I washed it an waxed it , vacuumed it ,

Shawn P. 
Rating:
5.0

CSR lady was very friendly. and Knowledgeable

Aaron L. 
Rating:
3.0

Customer did not leave a comment.

Russell M. 
Rating:
5.0

Customer did not leave a comment.

Todd A. 
Rating:
5.0

I have used them and they are the best. Very helpful.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

PAM W. 
Rating:
5.0

The brakes were not working. The engine light was on and the oil light is on with a wrench light. It was a scary ride

Bill M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Easy online reservation system worked well for me, Amanda & Harley were pleasant, professional & helpful!

RICHARD K. 
Rating:
4.0

Excellent customer service made it easy overall. Staff was very helpful 🙂

MICHAELSCOTT P. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
Rating:
4.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Nothing that I could see staff was very helpful and very prompt overall experience was great I have no problems with recommending them to other people or using them again thank you very much

Richard G. 
Rating:
5.0

Give Harley a raise.

Anne K. 
Rating:
4.0

Friendly, attentive, and helpful. Unlike other locations, the staff was not pre-occupied with other business.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

TRACEY S. 
Rating:
5.0

Vehicles should be equipped with digital fuel tank meters. The standard meters leave too much margin for error. I believe I paid for a previous renters gas usage.

David S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS P. 
Rating:
5.0

Very courteous and professional service. I would definitely recommend and use this location again. Thank you very much!

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
3.0

Customer did not leave a comment.

Scott W. 
Rating:
2.0

No organization. Piece of shit truck

Brandy K. 
Rating:
5.0

The customer service lady was really nice, friendly and very knowledgeable.

Clevon W. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
4.0

I think everything went well. Easy to get in and out. No problems with equipment.

Roxanne Y. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
5.0

This location is my go-to location for my trailer needs. Convenient location and staff is very helpful.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Srinivas B. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Excellent experience with a knowledgeable Uhaul rep.. So much better than the 24/7 on-line experience.

June C. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Impressed with the service both picking up and dropping off the vehicle. It seemed to be a well maintained vehicle.

Frank R. 
Rating:
4.0

Trailer condition, traveling, service excellent!!! I would recommend that you install jacks on Trailers with that much tongue weight if at all possible.

JEFF G. 
Rating:
5.0

Keep doing what you're doing. Thanks for your friendly service.

Rory D. 
Rating:
5.0

Customer did not leave a comment.

Henry S. 
Rating:
5.0

Everything went very smoothly very pleased the whole experience

KIM C. 
Rating:
5.0

N/A

Philip W. 
Rating:
5.0

Easy in and out, great customer service!

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

Armando T. 
Rating:
3.0

The online check in process and return process was miserable. Thank goodness someone was there to do it manually. Also my reservation was changed multiple times without my knowledge. Had much better experience with U-Haul, but this location was not to blame

JENNY W. 
Rating:
4.0

I would recommend this LOCATION. However, when I went to recheck that they had my application, there was none in the computer. That was the first time. When I went again (given the 1st experience) it was in the computer as Cancelled.

Anthony H. 
Rating:
5.0

Very pleasant woman who assisted with my rental check in/out.

Robert M. 
Rating:
4.0

Did fine

Nora Z. 
Rating:
5.0

Customer did not leave a comment.

Kristen W. 
Rating:
5.0

Customer did not leave a comment.

dennis P. 
Rating:
5.0

I will always use TA Auto for our moving and transport needs. They are always very helpful and informative. I would recommend them 100%

Ryan S. 
Rating:
3.0

I wasn't sure where to park.

Tiffany H. 
Rating:
5.0

Super easy and friendly staff!

Lonny C. 
Rating:
5.0

Everyone was very knowledgeable and friendly very helpful and patient.

Jeffrey M. 
Rating:
5.0

This service is my first choice when I need to rent a van or truck. Customer service is always top notch.

David S. 
Rating:
5.0

Customer did not leave a comment.

Osvaldo M. 
Rating:
5.0

Keep doing what your doing.

Rory D. 
Rating:
5.0

Customer did not leave a comment.

RICHARDR JR R. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Clean, friendly and very helpful 👌

TARA D. 
Rating:
5.0

Customer did not leave a comment.

Rory D. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Have every other location train from them. Due to the are the extremely professional, friendly, helpful, work with and for the customer. Employees are smart, well trained and adversed in their jobs. The equipment is always are exceptionally clean and extremely well taken care of mechanically. All other locations in the area are not any of the things I described about TA Auto.

Patrick P. 
Rating:
5.0

Nothing

Stephen T. 
Rating:
5.0

Customer did not leave a comment.

Paige G. 
Rating:
5.0

Everything was great I called last min and got what I needed and price was very fair thanks a lot great people

Jonathan G. 
Rating:
5.0

Not a thing

ron B. 
Rating:
5.0

Vehicle really needs a alignment. Kind of wanders all over the road.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

Franshesly R. 
Rating:
5.0

I had an issue getting the APP to work but they were more than happy to help me with my reservation and it was sorted out very quickly. I was rather impressed how quickly it was handled.

Aaron S. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Kelly E. 
Rating:
4.0

The rental place itself was friendly when I talked to them. But the truck showed up with a swastika on the side of it and a tire that blew out 30 miles into the trip. Uhaul corporate has been superficial and defensive when I talked to them about these things, one even straight up lied to me on the phone.

JEREMY W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
4.0

The day prior to our scheduled pickup, the location and time were both changed. The late notice was a nuisance. We also ended up having to wait close to an hour after the rescheduled time to pick up the truck due to a late return. The staff, however, was very kind and apologetic. They also kept us updated regarding the late pick up.

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Terry A. 
Rating:
5.0

Customer did not leave a comment.

SCOTT N. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

judith H. 
Rating:
5.0

Customer service was great! She was polite and very helpful.

RENEE D. 
Rating:
3.0

Gumball machine needs new gumballs

Annette M. 
Rating:
4.0

Too far away. I had to travel 100 miles to pick up trailer. Ordered three weeks in advance to have it local.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

ROBERTH L. 
Rating:
5.0

Was easy to rent and the owner was very helpful with any questions. Very professional place to rent from. I would recommend to all my friends needing to rent a uhaul.

Renee D. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
4.0

Customer did not leave a comment.

Patrick D. 
Rating:
5.0

Have every other rental affiliate be trained by them. Their trucks are excellent in cleaning and maintenance. The employees, especially the people you first see coming in to the facility are extremely friendly, helpful, professionally.

PATRICKA P. 
Rating:
5.0

The receptionists where very helpful and charming

Jacob H. 
Rating:
5.0

Customer did not leave a comment.

Eric F. 
Rating:
1.0

At the start, said the tank was 3/4 full on receipt, but half full. Charged me for blankets, even though I didn't use them. Blankets were still zip tied. Overall, very slimy experience. I will never use them again.

Jeffrey B. 
Rating:
5.0

Have all other locations learn from TA Auto how to be professional, friendly, treat customers, maintain equipment, and keep equipment clean. They are the best by far in the entire western ny area!

PATRICKA P. 
Rating:
2.0

There were to many unhaul rentail signs on this particular building that made it misleading. Woman who checked is in was nice but there was some kid following her who kept interrupting and did not respect the distancing kid kept standing within inches of me

Alana S. 
Rating:
5.0

Make every location just like this location. They are professional, friendly, have the cleanest n best maintained vehicles in the entire area.

Patrick P. 
Rating:
5.0

The people at TA Auto are always so helpful and friendly. I would recommend them.

MICHAELP H. 
Rating:
5.0

Customer did not leave a comment.

ERICCRAIG F. 
No reviews have been submitted for this location.

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