Go ahead and get a u haul from them.very happy with them.clean building.very nice people working there.I will rent from
DOUGLAS STATES
Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Site was great women in office were very helpful and amazing to work with. But U-Haul site for mobile check in could be a little quicker
Joseph WrightWindows were not cleaned on inside so it made it a little difficult to drive with the sun glare on the window.
adam snyderU-Haul is charging me way too much (more than $1,200) for a $500 rental
Jose AndinoThey were awesome upgraded us to bigger truck for free because size we wanted was not available
MATT WESTLEYThe person from uhaul was friendly and professional and knowledgeable about the truck we rented and we will go back if we ever need a uhaul again. Service was great and the uhaul person knows what he was doing! Great guy and great company!
edward kirchhoffAwesome experience. Great customer service.
Lonney LeeCouldn’t have done more. Nice drop off. Helpful.
linda eckmanExtremely helpful attendant. She quickly did the paperwork and then helped hook-up the trailer.
Richard WilsonWell on my recent Friday 4x8 enclosed trailer rental the trailer I was given looked to be damaged but was told it was ok... after driving away just a few moments the trailer began to shake violently and moved back and forth all over ... we had to drive extremely slow and not able to go faster than 25 mph... I was told this had been a one way drop off... i called them once i got stopped at the location we had to use this for...when I told them once I got back... the girl seemed to not care and uninterested.... once we drove back with trailer... I parked the trailer as far away as physically possible as I did not want anyone to get hurt in that death trap... I could not even disconnect it from the suv as the turn handle would not loosen... she did go and find me a pair of channelocks to loosen it... but no apology... no refund... nothing and Sunday when I had to rent another trailer to move a different item I spoke to the original guy who rented me that damaged trailer ... he has wondered why it was parked so far away... I hope no one else used that death trap on wheels
John LinderWould be nice if you just had full tanks of gas to replace instead of trying to figure out how much to put in to replace what was used. Was charged for 3 gallons of gas when we did fill it back to a half tank
Deborah CarlsonTim is the best! Highly professional, answered all questions, got right back to me when he wasn’t avail!
Linda DonovanGreat customer service. Had no issues. Truck and van were both clean and easy to drive. Would definitely recommend, and also will not hesitate to go to TA Auto next time I need a truck or van!
TRACEY STORERFast customer service friendly service great communication
michelle riveraGreat service quick in and out.
JON SLAGLEI feel that I was over charged. And have proof.
LAURA BOEDECKERThank you
dan hultinGreat Customer Service.
scott endressWe needed to rent a U-Haul for the weekend but did not reserve it in advance. Ashley at TA Auto repair was creative and offered a suggestion to help solve our problem that we had not thought of. We appreciate her helping us out of a bind and we were able to finish what we needed to. Thank you! for caring!
Michelle WhitmanI can't think of a single thing that can be improved. TA Auto is my go to place for all my trailer rental needs. The girls in the office are always happy and greet you with a smile..
Rory DavisDon’t give credit and debit information before job is done. I was charged before workers even got to my house. They were 10 min late but the workers were kind. They charge you money that wasn’t discussed and when I asked for invoice for what I was charged never received it. WILL NEVER GO TO THEM AGAIN NOR ENCOURAGE ANYONE TO GO TO THEM!!!!!!!😡
MEGAN WHITEVery friendly and efficient.
Richard HerringThe staff was very courteous and helpful, I will definitely rent from this this U-Hauls location in the future.
Julie SegerEasy drop off
Scott SmithMy equipment was just sitting by the road and where it could be easily damaged by anyone. Upon returning my equipment I was charged a fee for tailgate being scratched. This definitely was not done during my time with it. Plus I paid extra for insurance.
Bryan MillerIts nice having such nine rentals avaliable in our area. The lady that took care of my truck rental was very nice and very helpful. Thank you
JEFFREY JOHNSONContinue good service
Allan GibsonNothing. The trip back we lost the taillights on the trailer. Fortunately we arrived home safely. Thank you
Linda Soto-CruetThe back of the truck was pretty dusty and dirty, could have been cleaner. Think they need to hose them out.
PATTY REEDNothing to improve. The lady in the office was very nice and went over everything about our rental.
JEFFREY JOHNSONCan’t think of anything
ANTHONY DEJOSEPHContinue being good neighbor
BRENDABOWEN WILSONKeep up the good work ur doing
Mike GilbertI think I had the wring size truck
ANN FINKI recommend your business to someone that’s going to move themselves
Yvonne Wassonall was well
DARIN BROWNInside of the cab should be cleaned prior to new customer
Scott LarsonEquipment available as reserved. Helpful, friendly, made sure equipment was hooked up safely.
Thomas BroadMaybe have a couple employees there to help customers instead of just one trying to deal with the paperwork, equipping, and cleaning off the trucks all by themselves. Especially on days where there are a lot of reservations first thing.
JULIE FARVERDriver was great. Needed help fast & good. 2nd guy was late and too chatty about the wrong things. I’ll use you and the driver again. Thank you ta auto. 10/10
Amra CuhelGreat team, great service!
DAVID NOWICKIGreat Service. Thank you!!
DANA GRIFFITHThis location was absolutely horrible, and the owner went to Facebook and posted my name publicly for his own businesses mistakes. So much for a privacy policy right?? AWFUL
Taylor HamiltonThe employees are always helpful and courteous. I always use TA Auto for my Uhaul needs and would recommend them to everyone.
Tiffany Jones