Comentarios del cliente para Superior Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Superior Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

silvina R. en

Grado:

El cliente no dejó un comentario.

Katelin F. en

Grado:

The lady that helped us was amazing, super sweet!!

Tamara F. en

Grado:

Very friendly and fast

Jehawn R. en

Grado:

The location service was great but I had issues with my reservation being changed so many times from the time I placed my order. I originally booked a 5x8 enclosed cargo trailer but got multiple updates to different sizes and pick up locations that didn’t work for me. At the end, it all worked out but we had to pick up from a far location and return it there so that was a little inconvenient. In the future, it would be nice to be able to book the type of rental and location, and truly get it without it changing.

Mark Z. en

Grado:

Nothing. Service was excellent.

Mary Lou P. en

Grado:

Great customer service and let me leave my car the following day when I returned the uhaul

Lori K. en

Grado:

U-Haul should change its practice of merely "reserving" a moving truck for a specific date/time/location. Since hired labor is sometimes required (especially for household moves like mine), the timing of those arrangements are dependent on actually securing the U-Haul truck at the desired time and location. To hear only 36 hours before moving day that I had to drive 25 minutes instead of 5 to get my truck and it wouldn't be ready until 10:30 am instead of 8:30 am seriously messed with my scheduled moving labor for the day both at the starting and ending homes. U-Haul should change this policy or at the very least make it explicitly clear on the website at the time of booking. I have to extend to many thanks though to Susan at Superior Self Storage in Salida for taking good care of me and working things out so I could pick up the truck at 8:30 am as I had originally planned. Kudos to Susan!

dani O. en

Grado:

El cliente no dejó un comentario.

Cheryl K. en

Grado:

El cliente no dejó un comentario.

Rafael V. en

Grado:

El cliente no dejó un comentario.

Rafael V. en

Grado:

El cliente no dejó un comentario.

MaryJo V. en

Grado:

El cliente no dejó un comentario.

Lori F. en

Grado:

Their a/c was broken so I felt really bad for them! However, she was so helpful with making sure I didn’t get charged extra for mileage when U-Haul changed my pickup location- then wanted to charge me for the extra miles! Happy with this location, extremely unhappy with U-Haul. Second time this happened, never using U-Haul again

Kevin E. en

Grado:

El cliente no dejó un comentario.

Jacqueline W. en

Grado:

Great customer service, rental was available when promised

margarita V. en

Grado:

Tener más unidades disponibles

EVERETT L R. en

Grado:

El cliente no dejó un comentario.

Jorge T. en

Grado:

Lady was really sweet and nice unfortunately I don't remember her name but yes, definitely great customer service

JACK B. en

Grado:

Sue was Great

Jorge B. en

Grado:

The U-haul reservation process is a joke. I requested a reservation for manteca, ca and for lodi. I cancelled, the requested modesto, and got west Sacramento. Cancelled again, called salida, got salida. Then, they didn't have the 26' truck i requested, so for downgraded to a 20'. It cost me one extra trip and time to get the move completed. Fix this, or Uhaul will surely flounder.

Michael J. en

Grado:

El cliente no dejó un comentario.

Ricky D. en

Grado:

El cliente no dejó un comentario.

Ron S. en

Grado:

They do not have very many trucks on-site, but I was told they can get what u want with advance notice.

KAREN S. en

Grado:

El cliente no dejó un comentario.

Sara R. en

Grado:

I feel the lady could've done her due diligence and looked into a problem before making me sign a contract. It would've avoided a lot of aggrevation.

James S. en

Grado:

The trailer i rented was very old and the doors wouldn't open i had to use a tire iron to open it. The door mechanism was rusted shut. I applied wd40 to it to free it up. This was the only trailer of its size in my area which i find hard to believe. I was only 2 hours and a few minutes after the 24hr mark yet i had to pay for 2 full days. I dont think that is acceptable. I would have glady paid a late fee, Unfortunately i wasnt given that option. Sincerely, James Stockdale

Richard H. en

Grado:

Easy drop off, prepaid at Pre check in, and quick ??

Rodney P. en

Grado:

The employee was extremely helpful and friendly. I will use this U Haul again.

Carlos A. en

Grado:

El cliente no dejó un comentario.

BRANDON P. en

Grado:

El cliente no dejó un comentario.

Olivia J. en

Grado:

El cliente no dejó un comentario.