Customer Reviews for Sunday Lake Auto
(U-Haul Neighborhood Dealer)

221 reviews

105 US Hwy 2   Wakefield, MI 49968

(906) 680-4438

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(906) 680-4438

105 US Hwy 2
Wakefield, MI 49968

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The associate was a very nice very helpful and very understanding

FRANCISCO M. 
Rating:
5.0

Customer did not leave a comment.

Deb N. 
Rating:
2.0

Location was not inviting. My husband said it was a good thing I didn't need to use the “facilities”!

RUSSELL T. 
Rating:
5.0

Customer did not leave a comment.

Jerry J. 
Rating:
5.0

Customer did not leave a comment.

Michelle G. 
Rating:
5.0

Customer did not leave a comment.

LYNN GEORGE S. 
Rating:
5.0

I could leave trailer there at any time. Great since I start work before they open.

CARL JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

KENNETH CHARLES L. 
Rating:
3.0

Customer did not leave a comment.

daniel M. 
Rating:
4.0

In and out in less than five minutes.

BOBBY K. 
Rating:
5.0

The address listed on Uhaul's website is wrong- leads you to a field in the middle of Highway US2

Amanda R. 
Rating:
5.0

Friendly and fast service .. I was in a need of a trailer and the gentleman (Mark) made it happen Very pleased ..

ARTUR B. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
3.0

Well I started this whole transaction to begin with a online checkin and do it yourself pick up, from Sunday lake auto but they forgot to put the keys in the box for my reservation… so not to happy that I had to drive 20mins out of town to pick up a 15 ft truck, when I paid for a 10ft truck that I was suppose to get 5 minutes from my house.

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Very friendly at this location

Kenneth L. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

The staff at this location is very helpful and friendly. I'm a returning uhaul customer because of the people at this location.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

steven H. 
Rating:
5.0

Customer did not leave a comment.

bruno S. 
Rating:
5.0

The truck I rented had 2 lights come on 100 miles into my trip. The ABS LIGHT and the TRACTION CONTROL light. The lights did go off after restarting the truck. The AC worked on and off it needs to be fixed. Other than that pick up and drop off we're good.

Carmela L. 
Rating:
5.0

Awesome people at Sunday Lake!

Sheri K. 
Rating:
2.0

We got the trailer home and it only had 5lbs of pressure in one of the 4 tires, thank goodness we bought the emergency plan. He had said the tires had been checked within a few days.

joellen A. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Everything was first class!

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Ken L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
5.0

Customer did not leave a comment.

Tim J. 
Rating:
5.0

Customer did not leave a comment.

MARJA CHRISTINE O. 
Rating:
5.0

Mike was very helpful, kind, and professional. I'd recommend him to anyone and everyone!

Robert B. 
Rating:
5.0

Always excellent service.

David Z. 
Rating:
3.0

no body was there and no one has answered the pjone if 5 days

Robert T. 
Rating:
4.0

very professional and efficient.

Rick S. 
Rating:
5.0

The truck was a new Ford Super Duty. The suspension was so stiff that I bounced down the road. Very uncomfortable. I would definitely not rent that type of truck again.

David S. 
Rating:
5.0

Very friendly staff. It was nice to have a comfortable experience throughout the rental process. I've used uhaul rental in the past, and seen the little improvements that's been made so far. The attention to customer service is helps renters feel much more confident and comfortable as a 1st or 5th time equipment renter with as friendly people to help at each interaction. Thank you.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Always outstanding customer service. Excellent ownership.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

RALPH S. 
Rating:
5.0

Very helpful and understanding, keep up keeping up.

Rob W. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Staff is friendly and professional.

Dennis S. 
Rating:
5.0

Mike in Wakefield, MI. was very helpful and courteous

Vincent P. 
Rating:
5.0

Great overall experience!

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
2.0

Checked my equipment in 2 days after I dropped it off, resulting in extra charges

Samuel S. 
Rating:
5.0

Sunday Lake Auto folks are very friendly and good to rent Uhauls from.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN FRANCIS W. 
Rating:
3.0

Customer did not leave a comment.

Chuck H. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

Barbara Y. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
5.0

I arrived at my destination in the Upper Peninsula and my moving help completely bailed on the whole order. I had a conversation with "Keweenaw Movers" a few days before the move trying to confirm the order. All I got from the guy was that they were really busy and he would call me back later that day. No call. Left him several voice mails and no return call. There is only one other service like this in the area called "On the Move" that is just starting up. They were not able to help me in time, but the guy was in communication with me while I was unloading. I am 65 and my wife is 67. That is why I needed help. My neighbors saw me unloading by myself and chipped in and helped or I would have been screwed. DO NOT BOOK AN ORDER WITH "KEWEENAW MOVERS" UNLESS YOU WANT TO BE IGNORED, LEFT OUT IN THE COLD, AND PISSED OFF! They are the most expensive and they are not worth the trouble of a phone call! If you need to come to the area up here, book "On The Move." Even though he was 4 hours away when I talked to him, he made every effort to get back and help me. It just turned out that the truck was almost empty when he called and to tell me he could be here at 9:00 PM. He was willing to keep his word even though he was obviously delayed somehow. Good man.

LAURENCE L. 
Rating:
4.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

It was a great experience and the owner/operator very helpful in getting me going. Thanks!

William J. 
Rating:
5.0

Friendly, efficient, made sure I had a fully serviced trailer. I have rented from here several times and will go here again when I need a rental. Fully trust them.

TERRY K. 
Rating:
5.0

Customer did not leave a comment.

Clinton L. 
Rating:
5.0

Customer did not leave a comment.

LORI DAWN F. 
Rating:
5.0

Customer did not leave a comment.

michael J. 
Rating:
5.0

Customer did not leave a comment.

Leonard J. 
Rating:
5.0

Very helpful and flexible to our needs

Robert W. 
Rating:
5.0

all my drop offs where when no one was there, but it was convenient!

pat A. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Glenn K. 
Rating:
5.0

Customer did not leave a comment.

Cora M. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Marcus M. 
Rating:
4.0

Customer did not leave a comment.

Mike R. 
Rating:
3.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Kirk S. 
Rating:
5.0

Customer did not leave a comment.

Danny G. 
Rating:
5.0

Excellent and able to accommodate an earlier pickup thank you!!

Tamer N. 
Rating:
5.0

It was wonderful so I can think of nothing you can do to improve service.

mary C. 
Rating:
5.0

Excellent people to work with. Friendly as well.

Dennisray S. 
Rating:
5.0

Customer did not leave a comment.

LEONARD J. 
Rating:
5.0

Customer did not leave a comment.

Sheri K. 
Rating:
5.0

Friendly group made the drop of very easy

Andrew K. 
Rating:
5.0

I wasn't told that my pick up location was different than the rental location. But Mike at pick up was great.

andy C. 
Rating:
5.0

Customer did not leave a comment.

Leroy K. 
Rating:
4.0

Customer did not leave a comment.

Philip K. 
Rating:
5.0

The uhaul trailer we rented leaked during the rain that continued throughout our entire move. So for the next customers after me I'd recommend that the trailers be checked for leaks during storms and be sealed up to the best of their abilities. We noticed the leaks before any of our belongings were damaged, one of our couch cushions got wet before we noticed and then we made accomodations when loading it after that to ensure none of our belongings ended up being damaged.

hanna F. 
Rating:
3.0

Customer did not leave a comment.

sandra D. 
Rating:
5.0

My overall experience was excellent and the Wakefield location was very friendly!

Rene A. 
Rating:
5.0

Excellent People, always have good advice.

John F. 
Rating:
5.0

Customer did not leave a comment.

lisa D. 
Rating:
3.0

Truck was dirty on the outside with dirt and bug splat.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Corinne M. 
Rating:
5.0

I would give U-Haul POOR. The pickup and drop off locations were very professional unlike the U-Haul regional manager. I received a voicemail 2 days prior to my reservation pickup date stating the pick up location had changed. It was 4.5 hours away from my reservation pickup. I called and ask what happened and what could be done, the manager rudely stated he can do nothing, it's just how it works, do you want it or not because other families will take it if not.

Jamie L. 
Rating:
3.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Nickole M. 
Rating:
1.0

Have my cash deposit when the truck is returned. He told me that my deposit would be sent in the mail right away. I have still not received it.

Ray W. 
Rating:
4.0

See above

April F. 
Rating:
5.0

Customer did not leave a comment.

Kristi W. 
No reviews have been submitted for this location.

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