Your website software is trash. What a horrible experience trying to drop of the trailer.
RUSSELL M.
Customer Reviews for Stuart Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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My location is awesome...
Sherri O.My only problem, was the self return app, it didn't work with my cell phone from Metro, although, my stepson's cell phone from Att, was able to use your app, still we both found it confusing and hard to use. We made a few mistakes because of the prompts, which seemed to not work properly, this could have been using his phone number verses mine. Otherwise , we were very happy with our experience, and friendly interaction with the rental company in Stuart Fl.
Larry S.Everything was perfect. We will rent there again in a few weeks!
Scott T.I dropped the truck Off after hours so I did not speak with anyone at this Location.
Neal R.The truck needs to be in better shape. The engine light was on, I was told that's been on for a long time. Engine needs a lot of work when you step on the gas it sounds like the engine or transmission is ready to go. Very rough ride.
Carolyn Y.The trailer I rented from uhaul had faulty wiring and caused issues with the electrical in my truck. The truck is currently in the shop being worked on after basically paying uhaul to fry the wiring. Thanks uhaul!!
Tobin B.Received amazing help while at this location
Morgan J.I asked and know one would give me a Hard Copy even though I had no internet
Robert C.Store representative was nice and professional. Would do business with again.
Bradley Z.Great job by Chris. Quick drop off and very helpful.
Richard T.Although it is a small location with few trucks, the one staff member did his best. However, he did not advise ahead of time that if the truck was brought back after hours that the gate could be opened and there was a key return box. Therefore, I felt I had to keep the truck until the next morning. When I returned it, he then pointed out I could have returned the night before. That said, I filled the gas tank and yet still was charged for an extra day. I would appreciate a refund or at least partial.
Shelby P.I accidentally left the uhaul hand truck dolley at my residence. I offered to return it the next day to a uhaul location by my but representative said i was only able to return to the same pickup location which was 90 minutes away and i was charged 75 extra dollars for the dolley i tried to return back to uhaul
chris S.Ninguno
Kimberly W.Nothing more
Alan A.Si
ALVARO P.Had to wonder around a bit to find out where to transact on my lease agreement.
MICHAEL C.make sure brake lights work
RONALD B.Trashy drop off with hidden $20 fee for dropping off after hours! Sneaky bad.
michael K.Rented a car carrier trailer. It was clearly a very old unit. The wheel straps and ratchet tighteners were badly worn and difficult to use. I ended up using my own ratchet straps to help secure the car to the trailer. This was not the location's fault as the 2 other car carrier trailers they had were in equal or worse shape. U Haul's fleet is really getting old.
ROGER E.Great experience!
Russell O.Fix your website
THOMAS PETER F.Best customer service I have experienced in a long time! The gentleman was polite and friendly and was very professional! I would recommend this business to anyone who wants what I consider a good experience. I will rent again from the gentleman.
LEONARD O.New dealer. Did not go over contract with us. Did not go out to inspect truck with us. Did not have our reserved hand truck. Nice guy but needs more training.
Terry R.The mobile app to set up the rental was tedious and worst of all redundant over and over. Once I set up an account, I shouldn't have to type in my name, address, number over and over! Please clean you app up!
DONALD L.Trailer had to be switched to a new location and regional manager was awesome!
ROBBY H.