Comentarios del cliente para Storquest Palm Springs

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storquest Palm Springs

Grado total:

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Melanie B. en

Grado:

El cliente no dejó un comentario.

Candace B. en

Grado:

The staff at Storquest Palm Springs are amazing. The assistance I got in helping me with my rental, and extending unexpectedly was seamless and helped me get the job I needed done. Hands down the best Uhaul customer service experience I have had ever! Thank you!

Alberto C. en

Grado:

Closed at 5 and no clear indication of where to drop off the keys after hours.

Michael M H. en

Grado:

I was satisfied with the delivery and return of vehicle.

Ellen S. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

Very polite service. Thank you!

Michael F. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Kimberly R. en

Grado:

El cliente no dejó un comentario.

paul w. en

Grado:

Called me to tell me about extra charges. Had a London discussion I asked for a supervisor. Lady said that a manager would call me. They never did and still charged me. I never recieved or rented 24 blankets. But I'm still getting charged for them.

Lisa V. en

Grado:

I would never recommend or go back to this location. I got over charged for gas when I filled the gas tank up to exactly where it was when I rented it. This gas tank was 1/4 full whwn I picked it up and it was 1/4 full when I dropped it off. The paperwork said it was 3/4 full whwn it wasn't. Tried to contact the office in regards to that issue but no one answered the phone.

traci s. en

Grado:

Maybe someone who is in the office when they are supposed to be !! Waited over 25 min for someone to come called the number on the sign on the door that said they would be right back they were out on the property showing other units .. No one answers that phone # just rings and rings ...called another number on the door person wh answered said the attendant was on her hour lunch ..so why then at 220 still no one there over an hour I waited for this truck I needed ..when they finally showed up not even a hello..rude employee ..totally dissatisfied with this service

Luc B. en

Grado:

Had absolutely no issues. Everything was easy and quick!

Melody K. en

Grado:

El cliente no dejó un comentario.

TODD H. en

Grado:

Very nice ladies.

AL P. en

Grado:

Luna Aldape was really professional and friendly. during this new process that i am transitioning into, she made me feel comfortable and i know that my items would be secured. i would like to appreciate her in a job well done. i will be sharing with friends and family of this location as it is very important to have great customer service.

Nikki H. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

I was charged for blanket and never got them. The app did not work as smoothly as I was told (and I personally came in the day before to verify everything). When I called for help it was too early and only got the answering service. They could only leave a message. Not a good policy when you are under the gun for timing.

Anthony A. en

Grado:

El cliente no dejó un comentario.

ROBERT P. en

Grado:

Excellent service at this location!

Bill B. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

El cliente no dejó un comentario.

JUAN R. en

Grado:

I was not advised beforehand that I was expected to return the truck by checking out on line, and that I had to do so from the exact place from where I had rented. I returned truck "after hours" by about half hour. Left truck in secure place, went to my residence fewer than five miles away. Got the message on my phone, and had to return to place. Good thing I was able to use 24 Hour Customer Service number to do so. had not been given that number prior to leaving with truck.

CARLOS D. en

Grado:

Excellent customer service

John T. en

Grado:

El cliente no dejó un comentario.

William R. en

Grado:

Return service using online did not work. That was frustratingly.

Stan C. en

Grado:

van was a little dusty, but we were pleased , overall

Michael Roy V. en

Grado:

The woman working there was unfriendly and surly. When we returned the truck, the office had a sign stating she was walking the property. The phone number listed on the sign was not answered and a record message said the mailbox had not been set up. We waited 15 minutes (another customer was also waiting and not happy), we finally left the key at the door and left. Not very professional

tom p. en

Grado:

Great

James W. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

I asked at the time I rented the truck what I could expect for gas milage. The person renting me the truck asked where I would be driving and I said mainly on the freeway at 65 miles per hour. I was told to expect about 15 miles per gallon since I was on the freeway and had a head wind going the the work site I figured the truck would get less MPG so put in 5.2 gal because I thought some where between 11 and 12 MPG was more likely. The actual MPG turned out to be only about 9 miles to the gallon. I think your help should be more in tune with reality as this cost me a few extra $. Other than that the truck was good and was what we needed to get the job done. John Wilcox