Customer did not leave a comment.Rick D.
Customer Reviews for Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good peopleRichard R.
No issues, service and equipment was excellentVan W.
Paint peeling off trailer in several places. Not the best looking trailer.Rick D.
Customer did not leave a comment.JAMES L.
Customer did not leave a comment.jim J.
Customer did not leave a comment.Thomas M.
Very easy and friendlyWarren R.
Customer did not leave a comment.Robert L.
Will never use uhaul again. Truck broke down on me. Waited 3 hrs for a mechanic another hr for him to figure it out another hr to go get parts another 2 hrs while he fixed it. That whole time sitting next to a perfectly fine truck but wouldn't let me take it. Was promised a full refund and got half. Uhaul sucks and will never get any business from meAaron W.
Customer did not leave a comment.Kathy R.
Everything was perfect, staff is friendly and knowledgeableTimothy A.
Customer did not leave a comment.Charlie M.
Great people. Always friendly and helpful. Will continue to rent from them.Tim S.
Customer did not leave a comment.Clinton A.
Always easy to work with. In stock equipment and clean. Would definitely recommend to fry and familyPATRICIA H.
The wiring on the trailer needs replaced I wrapped electrical tape around the worn spots. The lights worked the wiring is just worn.Tim S.
Customer did not leave a comment.Mike P.
Customer did not leave a comment.Benjamin N.
Excellent experience! The staff were great, the process of rental and return were efficient, and the equipment was well maintained.Jeff A.
Customer did not leave a comment.randy A.
Customer did not leave a comment.Jade C.
I have picked up from this location before and have had no issues.Karl K.
Customer did not leave a comment.JOSHUA F.
Customer did not leave a comment.Jay R.
Customer did not leave a comment.Rebecca G.
Trailers need tongue jacks very hard for one person to hitch.Johnnie M.
Customer did not leave a comment.Crista N.
Customer did not leave a comment.Dwight L.
Customer did not leave a comment.Dwight L.
Great place, friendly staff I will rent again from them no doubt.Tim S.
Customer did not leave a comment.Angel W.
Customer did not leave a comment.Cynthia H.
While the 15' moving van was operational, it was not clean. Windshield was covered in bug splatter , cup holders had not been cleaned . When I went to pick up the van I was informed that there was no blankets or dolly's available, not a complete deal breaker but really?. I had ordered the moving van 3 weeks prior! In summary, although I do appreciate the convenience of using this uhaul location I doubt that I will use them again. I would recommend uhaul to a friend but not this location.Michael J.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Partica C.
General hardware is a great place to rent from!!!Donna L.
Customer did not leave a comment.RONEY D.
The young lady that checked me out and back in was very friendly and courteous. She even went out to the lot and found my trailer plug adapter for me when I accidentally left it by the trailer I dropped off.charles R.
Very good service. Truck was clean it was ready it rained good it was exactly what we neededLinda C.
Customer did not leave a comment.Charles W.
There was snow on the windshield, this was due to the recent snow storm in the area. Didn't have any problems with the truck.Quality W.
Customer did not leave a comment.christina C.
The first truck we were assigned doing the initial checks before leaving facility, found that the back lights on truck did not illuminate when headlights were turned on. When we brought to representative's attention, we were immediately given another truck.Michael J.
Customer did not leave a comment.Steven W.
Customer did not leave a comment.STIRL RICHARD JR S.
The truck done the job, no problemsQuality W.
Customer did not leave a comment.Martin H.
Customer did not leave a comment.KEVIN G.
You seriously need improvement on the mobile uhaul stuff. It didn't work. Had the drop off locations address wrong. Took an hour to get it turned in and then we were charged for bring late so there's that. Renting a uhaul should not be so stressful or take up so much time.Kory W.
The young staff were efficient and extremely nice to deal with. My only issue was the location in proximity to the Uhaul. We were not instructed where to pull through to pick up the van and was stuck behind a locked gate. However, that is not a deal breaker. I drove out of my way to use STORE It due to the reviews of the closet retailer their reviews for their business is sub par.Tammy P.
Customer did not leave a comment.Richard K.
Impossible to lift the tongue of trailer by yourself. Had to go get my own Jack to raise the trailer to hookup and then reverse the to in- hook. Need to provide a Jack of some sort!Ray R.
Get better trucks!!! It's ridiculous how raggedy they are!!!!Villa C.
Friendly helpful efficientLINDA C.
Customer did not leave a comment.Whitney C.
Customer did not leave a comment.Scott W.
Customer did not leave a comment.Yan S.
Customer did not leave a comment.Kadie P.
Customer did not leave a comment.DAVID JOHN H.
Customer did not leave a comment.ANNA M.
Customer did not leave a comment.billy B.
Would be nice to have a crank to lift the front of the trailer up. It was heavy to lift up.Cheva I.
Customer did not leave a comment.DEREK A.
Customer did not leave a comment.Guy N.
Speed up the transaction. Also, I know it's not your fault but encourage Uhaul to put tie-down hooks back in the trucks.RUSSELL L.
Customer did not leave a comment.Brad W.
Everyone there is nice and easy to deal with.Doug K.
this was not my location for drop off (could not reach anyone) called winfield location they were very helpfulRICHARD WAYNE H.
Back of truck had not been cleaned from pr er virus rental.John S.
Customer did not leave a comment.Regina B.
Customer did not leave a comment.Tyler B.
The supplied ratchet on the auto hauler could use some lubrication. Overall Great job and friendly efficient service.Kevin L.
No problemsAustin W.
Remove the up charge on using an dealer location to reserve equipment, some people don't like using phones to reserve equipment.RICHARD R.
Overall it is good.Dakshinamoor V.
Customer did not leave a comment.Reed F.
Customer did not leave a comment.KAY L.
Customer did not leave a comment.sharon L.
I work there so it has better be great!Bill W.
The person checking me in was new to the U-Haul process and struggled a little bit. They were very polite and friendly.Brandon R.
Everyone there is so nice, friendly and very helpful.sharon L.
Christy was very quick and friendly. Will be back when I need another U-HaulWILLIE E.
Online reservations are a bit confusing. Materials added automatically included 2 dollys and 5 dozen blankets. Did not need any of it but could only get it removed at dealer.Jay M.
Update your Apple maps location. It sent me 15-20 minutes out of my way. Had to use Google maps to find correct address.Duane Edward T.
Customer did not leave a comment.BRIAN S.
Customer did not leave a comment.Andrew M.
Everyone was great very friendly and helpful.ROGER C.
Customer did not leave a comment.MICHELLE R.
Customer did not leave a comment.Brittany M.
Streamline the rental check-out process. Took 45 minutes to get us out the door.RUSSELL L.
I had a 10 hour trip in 90 degree weather. Had to stop early and stay overnight because the air conditioner did not work. Lost a day and 150.00 dollars.Gary W.
Inside back of uhaul was dirtyCraig S.
Customer did not leave a comment.BRETT W.
Wipers needed replaced. Roof leaked minimally in the cargo area. Not enough to damage contents but it was a nuisance. Overall the truck operated very well on interstates and back roadsSteve S.
Customer did not leave a comment.William B.
Customer Service was excellent, christy was very knowledgable and helpful.Roger C.
I don't recall seeing a UHaul sign in the window. The store is a small hardware store, the equipment is two buildings father down. The people behind the counter were friendly and helpful.Michael B.
Customer did not leave a comment.Charles Russell M.
Christy was a great help.ROGER C.