Customer Reviews for Store House
(U-Haul Neighborhood Dealer)

13 reviews

2425 Mitthoeffer Rd   Indianapolis, IN 46229

(317) 895-9111

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 12:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(317) 895-9111

2425 Mitthoeffer Rd
Indianapolis, IN 46229

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 9:00 am - 12:00 pm
  • 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ELIZABETH K. 
Rating:
3.0

Customer did not leave a comment.

Nicole S. 
Rating:
3.0

The whole process took to long. We waited like 15 minutes or so before we could get the u haul because the process we had to do like take pictures of this and that etc in oder to get the keys or truck itself. The truck had damage to the front end of it prior to me getting it also but wasn't in the picture they sent to me.

April B. 
Rating:
5.0

Customer did not leave a comment.

INDIA B. 
Rating:
5.0

Longer hours open

MARK K. 
Rating:
3.0

Customer did not leave a comment.

LUCY G. 
Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
5.0

She is helpful.

Jaspreet S. 
Rating:
3.0

More signs to show the location. Locate the Uhaul pick up location closer to the persons address of moving. There are three other locations visible within 10 miles of my house. I had to drive 28 miles from there to pick this up. Instructions on using truck share are poor. Nothing said that if I was late its canceled.

Toni A. 
Rating:
5.0

A very positive experience

WILLIAM K. 
Rating:
1.0

The location sucked , PAM the only lady working was EXTREMELY RUDE. She caused me to have a panic attack and embarrassed me in front of all the other customers all because I asked for HELP. she wasn't rude to anyone else. PAM claimed she knew NOTHING about customer service or anything about her job. PAM deserves to be fired. She was an awful woman. Second the truck that was given to me was a death trap. And it shook every five seconds like it was going to fall apart and made weird noises when I would turn. The brakes barley worked. And the truck even turned off at one point while I was driving it. I had to wait at the location for THREE hours to get my truck. RIDICULOUS!!!!!! and there was cooking grease all over in the back of the trailer where my new couch was going to go. I will NEVER use U-Haul again. And I want my money back ASAP!!!! Who treats their paying customers this way ?!?!??! Learn better customer service!!!!!!

SHANTI T. 
Rating:
5.0

Customer did not leave a comment.

Christina Clark C. 
Rating:
4.0

First time experience with no person to person contact. I had no issues.

Anthony H. 
No reviews have been submitted for this location.

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