Comentarios de los clientes para StorCal Self Storage Van Nuys

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de StorCal Self Storage Van Nuys

Clasificación general:

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Alexis R.
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El cliente no dejó un comentario.

DAVID G.
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First time renting from this location. It is now my favorite location. Close to home, great service, easy acccess. Really happy to have found this location.

Holly P.
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Customer service was exceptional!! Friendly and easy to use!

Darrell M.
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Very quick and convenient 10/10

George B.
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El cliente no dejó un comentario.

SHEILA K.
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El cliente no dejó un comentario.

Shelley V.
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Great staff, very helpful and friendly.

Christine S.
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The two gentlemen that helped me were fantastic and so helpful and I will definitely be back for all my future Uhaul needs. TY so much for taking great care of me!

Adamo P.
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El cliente no dejó un comentario.

Amy C.
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El cliente no dejó un comentario.

Juan R.
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none at all. perfect example of a business that is there to serve people. I would go back if I ever need to haul stuff again. Daniel was the best.

Nora A.
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Daniel went above and beyond explaining how best to drive the truck. I so appreciated it! I will never rent from another location

Brett L.
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Daniel is an excellent employee. When the location was out of furniture dollies that I reserved online, he found them and personally delivered them after hours to my home in his own vehicle on his own time. You don't find that kind of service very often these days.

Kyle H.
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El cliente no dejó un comentario.

Lance J.
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Daniel was very helpful

Carlos C.
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El cliente no dejó un comentario.

Jaclyn T.
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El cliente no dejó un comentario.

John O.
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Staff helpfull and friendly.

Patrick M.
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Once again, a pleasant experience!

Patrick M.
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Great employee! Very helpful and pleasant

Elena F.
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Daniel was very helpful and looked to be working alone on the weekend. He was busy and professional. Give this man a raise! Equipment was good and clean. Easy pick up and drop off.

marvin T.
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One of your people named Daniel located at the Oxnard office. Was so helpful, he went behind the call of duty. Not enough space for that now. But he cleaned up a mess that another employee made of my pick up. Pleasethank him for me.

Carlos S.
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One man working the site means waiting for him to return to the office or answer the phone when he's busy with another customer. Daniel is pleasant and professional, but needs help when it's busy there.

chad M.
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El cliente no dejó un comentario.

Mike B.
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Not switch the size and drop off location 2 days before it was reserved for. I had to leave my sofa ,Recliner and kitchen tabble along with other itemes out on my lawn to be thrown because you switched truck size on me at last moment. no appoligies .... then when i return the truck my fuel guage is slightly below 1/4 and you say i brought it back empty.

Adrian C.
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The gentlemen who helped us went above and beyond. This location is very lucky to have him! There were some issues with timing - we had a reservation At 9 but didn't get our truck until 9:40. The gentlemen working however did let us know we got a free upgrade. I had reserved an appliance dolly but that wasn't available - he gave us a utility dolly though. The truck was just fine, it all worked out. Just wish the timing was better and that the equipment we reserved was available. Again, great customer service though!

maria A.
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Excellent customer service

Asude K.
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El cliente no dejó un comentario.

BRIANA R.
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The service was absolutely amazing! The young man was very helpful and generous.

Jonathan L.
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El cliente no dejó un comentario.

Wendy W.
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Install a drop box so that we can return keys even when the location is closed.

CLARKS C.
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professional and courteous.

Patrick M.
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Daniel went out of his way to help me with everything from packing questions to questions around the process of pick up/drop off after hours on a weekend. His knowledge, patience and extra care made a big difference to me during the stressful event of moving. Hire more Daniels!

Jorge Q.
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A1 customer service and Trucks

Mohamed A.
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El cliente no dejó un comentario.

George R.
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The back of the truck was full of empty boxes and thrash , but when I informed the front desk they were able to quickly clean out the truck.

VICTORIA S.
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Daniel was amazing ... very helpful and courteous

Asude K.
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El cliente no dejó un comentario.

Darrel T.
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El cliente no dejó un comentario.

Esther E.
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The gentleman that I bought the rental from the 888 number was so nice and the gentleman at the site when I turned it in was so nice. Unfortuantely no one told me that there was no night drop and no where to park at night to turn it in. SO NO! I would not recommend that location

HECTOR M.
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Professional, knowledgeable and friendly guys. The best so far.

Kathryn J.
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El cliente no dejó un comentario.

John P.
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Everyone was nice and helpful.

Curt C.
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Not sure of the customer service agent's name, but she was courteous, professional, and fast!

Susan P.
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They were very kind, personable and professional. I will definitely return. Thank you.

Oscar J J.
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I was charged for an additional 10 miles that would have been impossible for me to have traveled. The attendant would not give me the benefit of the doubt and was not helpful in finding a solution other than to maintain the overcharge and send me on my way. I experienced bad customer service.

john G.
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El cliente no dejó un comentario.

Riley M.
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El cliente no dejó un comentario.

Paulette B.
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All good

Brittney S.
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El cliente no dejó un comentario.

Tina P.
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El cliente no dejó un comentario.

Kara B.
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El cliente no dejó un comentario.

Gary P.
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El cliente no dejó un comentario.

Larry R.
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El cliente no dejó un comentario.

Vanessa S.
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Personnel was awesome!

Edward F.
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El cliente no dejó un comentario.

Armenak K.
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Everything was good. Thank you.

Amanda T.
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El cliente no dejó un comentario.

lorena L.
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I was charged over $64 dollars after I was screwed over by over $330 for the rental from the San Fernando Valley to San Miguel California. I had already overpaid you for this 10 foot truck and then charged again when I returned the truck (on time!). I don't appreciate your gauging me and I will never recommend you to anyone.

Wendy L.
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nothing. It was really good.

Jon M.
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El cliente no dejó un comentario.

Christine T.
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Customer service at this particular location is excellent. Everyone I worked with, on the phone or in person, was friendly, knowledgeable and competent. Very happy with this experience.

Felicia H.
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El cliente no dejó un comentario.

Lauren B.
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El cliente no dejó un comentario.

Ryan J.
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El cliente no dejó un comentario.

Riley R.
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It would be nice if after hours drop off were available at this location.

josh F.
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El cliente no dejó un comentario.

ANDREW G.
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Perfect

Nathan R.
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El cliente no dejó un comentario.

Aurora T.
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Clark was very pleasant and helpful. There was a mistake on my reservation and he made every effort to correct it.

Marcelo R.
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I was rushed out. felt like a cow at a meat processing plant. location was wanted to close be posted business hours.

LARRY H.
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El cliente no dejó un comentario.

Robert K.
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El cliente no dejó un comentario.

JAMES M.
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Great experience! Clark was helpful having everything ready to go when I arrived. I hit LA in the middle of the morning to avoid major traffic, and we succeeded. Could not have been smoother.

John G.
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El cliente no dejó un comentario.

SUSANA V.
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Make sure you have all the equipment you promised. I received a phone call to confirm my request, but once I arrived the attendant informed me the dolly I needed was not available. I was assured an email was sent, which I never received about the issue. But, why would your establishment call and confirm with me? Please do better.

Genevieve M.
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Clark from the Van Nuys storage/uhaul location was very sweet, professional, and accommodating. I'd recommend this location to anyone.

ronald B.
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super friendly customer service ! ... if this location had night drop it would be a truly Great u-haul location for sherman oaks, etc. Rodeo drive location would be a really good model for this location to emulate, - night lights, etc.

Vivian F.
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El cliente no dejó un comentario.

Natalie D.
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The address to drop off was not in the location asked to drop off. And was given the wrong dolly after ordering online. Lucky it worked out for us

Oliver E.
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El cliente no dejó un comentario.

Mark R.
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El cliente no dejó un comentario.

Larry K.
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Outstanding in every way. Thank you

Bradley C.
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Very helpful staff who tried to help me with the contract.

charmayne G.
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El cliente no dejó un comentario.

Marci A.
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El cliente no dejó un comentario.

ABNER Z.
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Nice

Lesley H.
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El cliente no dejó un comentario.

David V.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

david G.
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El cliente no dejó un comentario.

CHRISTOPHER R.
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I think I left my sunglasses in the cab of the pick-up.

zack R.
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El cliente no dejó un comentario.

john R.
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El cliente no dejó un comentario.

Colt T.
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Great customer service. Very friendly. Fast and efficient

Shelby F.
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The guy we dealt with when we picked it up was friendly and quick but when we returned the truck our insurance was 4 times the amount they said it would be.

rick L.
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El cliente no dejó un comentario.

Joe M.
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Clarke was very nice and helpful. Thank you buddy.

Marc E.
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Nothing. I forget the guy's name because I'm really bad at that, but he was awesome. Super nice. I'll go there again for sure.

Marc H.
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Nice guy checked be in. Great location.

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