Customer Reviews for Storage Solutions Nine Mile
(U-Haul Neighborhood Dealer)

18 reviews

5920 Hwy 291   Nine Mile Falls, WA 99026

(509) 590-1642

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(509) 590-1642

5920 Hwy 291
Nine Mile Falls, WA 99026

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

It's nice having the storage company integrated with the U-Haul company. In this case it was the 9 Mile Storage Solutions. The representative I worked with helped me change my order on the day of pickup, and was nice about it. He also helped me figure out some of the trucks mechanical things - how to release the parking brake, and how to put my padlock on the sliding door. Thank you!

Susan Oliver 
Rating:
5.0

Truck was brand new clean as a whistle. Ran like a top and moved our things perfectly.

Matt Higgins 
Rating:
5.0

Customer did not leave a comment.

Don Nell 
Rating:
5.0

Customer did not leave a comment.

Joni Sewell 
Rating:
5.0

Great Service. I will use U-Haul again and recommend U-Haul to all my neighbors. Thanks for your great service.

BEN CARRILLO 
Rating:
5.0

Customer service was great, friendly. The lady helping me was nice to talk with and helpful. Pleasant experience for sure.

Tyler Simonson 
Rating:
1.0

The online experience and any attempt at the 1800 are ridiculous. Spent over and hour for a pick up and could not return without assistance. For the 20mins I used the truck the whole thing was completely painful and not worth it.

Melissa Brazington 
Rating:
5.0

Customer did not leave a comment.

Greg Luther 
Rating:
1.0

Van was dented all over, ran very poorly also counter man was very rude

Jay Salcedo 
Rating:
5.0

Customer did not leave a comment.

Justeen Paige 
Rating:
5.0

Customer did not leave a comment.

Rafe Kincaid 
Rating:
3.0

The truck stunk of an alcoholic chain smoker. And there was a smashed light bulb in the back.

REBECCA HELEN GAFFNEY 
Rating:
5.0

Customer did not leave a comment.

Brenda Carson 
Rating:
5.0

The lady that helped us was very nice and had beautiful location with very easy access for a large truck. Can’t thank Courtney enough for all her help.

RANDALL JUDD 
Rating:
5.0

Customer did not leave a comment.

Jamie Orton 
Rating:
3.0

I am disputing the mileage. In less than 45 minutes driving on winding, icy roads, with a 50 mph speed limit, I was billed for 70 miles. That is absolutely absurd.

Travis Austin 
Rating:
1.0

Uhaul is disgraceful! My reservation summary showed an estimated tax of $15.94. When I picked up the truck, the tax ballooned to $58.06. When I asked if it was a sales tax, I was told it was a "Uhaul tax". In other words, a rip-off. I was allowed 5 days to make my trip although I was sure I could do it in 4. The agent said not to worry because I would be refunded $40 for each day that I didn't use. I returned the truck in 3 days but got no refund. The truck I rented was clean on the inside but filthy on the outside. I know that it wasn't a fast turnaround because the truck was on-site at least a day before I rented it. Uhaul failed or misled me in nearly every aspect of this rental.

John Yirak 
Rating:
5.0

Very friendly and helpful staff!!!

GREG STEVENS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top