Comentarios de los clientes para Storage Sense

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Sense

Clasificación general:

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Andrew M.
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El cliente no dejó un comentario.

Steven F.
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El cliente no dejó un comentario.

LEO G.
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Jennifer did a great job, very kind and efficient.

John D.
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I had the truck back in less thaan 24 hours and was charged for 2 days. Renters beware.

LEO G.
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El cliente no dejó un comentario.

WILLIAM M.
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You can wash the vehicles once in a while. And you can make sure the windshield washer fluid is not empty! Otherwise, fast efficient service.

alexis C.
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El cliente no dejó un comentario.

Deanne B.
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return process was awful....app did not work and no clearly marked areas to park van upon return

David K.
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El cliente no dejó un comentario.

Ryan H.
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Very congested area. Online check-in and the app. needs help desperately. Not user friendly at all.

Jonathan B.
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Windshield wipers no good. Truck cab smelled.

EMILIA V.
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The person who help me, he was excelente !!he was so helpful

MICHELLE S.
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I made my reservation online and also confirm with providing my license. I arrived at 9:00 and asked Jessica if I could get the truck. She said they open at 9:30 and I would have to come Bach, which I said ok. My movers didn't show up until 1:00, so I got back to uhaul at 1:30, there was no truck. Jessica rented it to someone else because she said I was “late”. This is so unprofessional and extremely upsetting. It ruined my entire move, extended the time to pay movers, and I had to get 2 small trucks which took longer and cost more money. Poor service!

ALBERTO P.
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The van was pretty dirty pieces of food left in cup holders n smelled ,steering wheel was very sticky never wiped down. I took a picture of floor it was completely covered in sand only able to upload 1 picture your site doesn't allow more. I spkoe to Jenefir the person at the location while I was taking photos and told her it was dirty and her response was not to worry she would clean when returned. I think she missed the point with all this stuff about viruses it should have been cleaned. I had to stop and wipe down with antibacterial cleaner and sweep cargo area before putting in any of my belongings. This place is extremely desolate if returning rental after hours.

Pamela E.
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Jennifer is polite, friendly, helpful, and professional.

Cheryl B.
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El cliente no dejó un comentario.

Glen W.
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El cliente no dejó un comentario.

Trinity M.
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El cliente no dejó un comentario.

Felix B.
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Excellent service

MIchelle S.
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El cliente no dejó un comentario.

Gary C.
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El cliente no dejó un comentario.

Larry B.
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El cliente no dejó un comentario.

KARA O.
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The truck is a bit older and was in a bit of rough shape, but they understand this with the age and usage of such a vehicle. The manager Ken is such a genuinely nice, calm and patient guy. We've rented here numerous times and prefer to due to his personality and friendly, accommodating personality. Thank you as always. Koc & son

Richard C.
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El cliente no dejó un comentario.

Lynda B.
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Moving help from Me and My Family ( picked from your website )did an okay job but showed up with one man and his two 15 year old daughters to help him move a 26-foot truck full. if it wasn't for my two sons that were there that got on the other end of all the furniture we never would have gotten moved in. The man had no one to help him lift anything and the girls could lift light boxes I tipped them but was very disappointed for the amount we spent

Deby E.
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El cliente no dejó un comentario.

Jaime C.
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El cliente no dejó un comentario.

ALAN Z.
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Van looked like it just came thru a swam of bugs ;front including windshield was covered- inside wasn't cleaned-Used kieenx on passages door- one man operation

Joel P.
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El cliente no dejó un comentario.

Paul V.
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El cliente no dejó un comentario.

Thomas M.
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El cliente no dejó un comentario.

Maryanne C.
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Location of truck pick up was changed the day before from Bonita Springs to Naples. In the future, more advance of changes would be good.

Richard C.
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El cliente no dejó un comentario.

Lawrence F.
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El cliente no dejó un comentario.

Marc P.
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Vehicle was clean, damage to vehicle was not properly documented. Issues with the transmission and steering with the vehicle after picking it up.

James I.
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El cliente no dejó un comentario.

Tom D.
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El cliente no dejó un comentario.

Richard M.
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El cliente no dejó un comentario.

Maria M.
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El cliente no dejó un comentario.

PATRICK W.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

Chad M.
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Outside of the truck was filthy. One item was still in the back of the truck when opening. And, my 10 blankets were not in the truck.

William D.
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Internet/website did not work for the location services on arrival nor return.... very glad Ken was there or I would have been out of luck

Danielle I.
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We did after hours dropoff so we did not have any interaction with the personnel or office, but the drop off process was easy and the key drop was clearly marked.

GREGG J.
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The manager was great!

kevin C.
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Wow!!!this was by far the best truck rental experience we have ever had. The process was super smooth from booking online to pickup there were no problems or issues. At the pickup the gentleman explained everything, was sure we had no questions, the truck was ready, clean and no issues at all. I highly recommend this location for UHaul and they will have my repeat business for sure!!!! Thank you UHAul!!!!

Charles G.
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El cliente no dejó un comentario.

Brenton R.
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El cliente no dejó un comentario.

Neil G.
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Very convenient location, quick, prompt service. Had what I needed with good prices.

ALAN Z.
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it isn't what I expected -just an offsite storage business that has your franchise

Bdkyawmoe K.
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El cliente no dejó un comentario.

FIONA M.
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El cliente no dejó un comentario.

Gregory E.
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nothing, it was very quick and simple

Kimberly E.
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I was a little confused on where to go so maybe signage could be improved a little

Lynda B.
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El cliente no dejó un comentario.

Paul B.
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El cliente no dejó un comentario.

Seth B.
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I filled the truck back to where it was with fuel but was still charged 16 dollars to fuel the truck. I even have a picture of the fuel gauge before I left

Duke B.
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El cliente no dejó un comentario.

anthony M.
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excellent service , very friendly and accommodating

Paolino S.
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Your web page is not very user friendly

Andrew H.
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I never received my final receipt until today 12/11 You have charged me a late fee of $30 when I never signed the receive of approval for the $48.95. Worst costumer service ever. I will never rent from U HAUL again. I demand a full refund

Shelby S.
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I had an absolutely great experience. They worked around my schedule, made sure I understood the contract, fast and easy to rent a truck. The customer service was astounding, super friendly and helpful. Plus the 24 hour drop off was a dream for me. Thank you, I will be using you again the next time I move!

Kendall M.
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zip. Nuthin to improve.

Peter W.
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El cliente no dejó un comentario.

David A.
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Ken was great to work with. He answered all of our questions and was very friendly. Will rent from here again.

Jeremy G.
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Ken, Is great to work with and is very professional.

Penny A.
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I spoke with the person on site on Wednesday and told them that since they were closed on Sunday I would be over Saturday to get specific information on how to use the lock box. When I arrived at 2:45 it was closed and no one answers the phone number on the door. I arrive to pick up the truck at 9:30 Sunday and couldn't find any way to get information on how to use the lock box. Thankfully my son arrived to help me three of us were on the phone trying to reach someone to help we're on hold by phone for 35 minutes . My son thankfully found a gentleman who was very kind and walked him through the steps necessary. So now I am not satisfied or happy with my experience !

eva I.
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The manager we dealt with was so helpful. He didnt have our reservation so he helped us find a location that ended up having the truck we needed. Highly recommend him.

Jozef K.
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El cliente no dejó un comentario.

Dennis V.
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Fast and friendly service. Truck in great shape

Lynette M.
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Wash the construction dust off the windshield and clean the windshield inside and out. It was nearly impossible to drive.

Nicole E.
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El cliente no dejó un comentario.

Christina E.
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It all went well. Couldn't think what else could be improved.

Stephanie N.
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No need for improvement! The entire transaction was easy and the gentleman who assisted us upon pickup was very courteous and professional!

Bruce T.
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Very nice. Great service. Showed me where I could park my car. Would definitely recommend to others looking to rent a truck ! 5 stars all the way.

Bengt M.
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El cliente no dejó un comentario.

Gary B.
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The Uhaul was very comfortable and will highly recommend it to anyone for long distance

Corey L.
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El cliente no dejó un comentario.

Ninetta B.
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El cliente no dejó un comentario.

MAX J.
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We initially had problems with the photos but somebody on the phone was really good and helpful.

Michael H.
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El cliente no dejó un comentario.

Bengt M.
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El cliente no dejó un comentario.

William C.
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All aspects of this short term rental were excellent. The rental process was quick, the return was easy, and the van was clean.

Bengt M.
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El cliente no dejó un comentario.

Hong Ki M.
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El cliente no dejó un comentario.

Bengt M.
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El cliente no dejó un comentario.

Jose Armando V.
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El cliente no dejó un comentario.

Ivan R.
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El cliente no dejó un comentario.

Deborah B.
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The owner was very nice and helpful. We've rented from this location before we will do so again if needed.

Joseph D.
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El cliente no dejó un comentario.

Shirley M.
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El cliente no dejó un comentario.

Anthony N.
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El cliente no dejó un comentario.

Tim H.
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Staff was very nice and helpful. They explained the 24/7 system better than U-haul.

Guilhermina D.
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Andrew was great!

Cedrick W.
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Truck filled with water. Window and was apparently left down prior to getting truck. Back of truck dirty. Air conditioner did not work. Horrible experience.

georgina T.
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El cliente no dejó un comentario.

Mary Jane S.
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I had to change my pick-up time and Ken worked with me, so problems. Great pick-up location even if it is off the beaten path.

Richard P.
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Great service.

DAYANA D.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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