Customer Reviews for Storage King
(Distribuidor de U-Haul del vecindario)

479 comentarios

51830 Grand River Ave   Wixom, MI 48393
(Just West of Napier Rd)

(248) 349-7558

Horarios de la ubicación

  • Lun.- vie.: 11 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/2/2022: 10:00 a. m. - 1:00 p. m.
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(248) 349-7558

51830 Grand River Ave
Wixom, MI 48393
(Just West of Napier Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 11 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/2/2022: 10:00 a. m. - 1:00 p. m.
  • 7/4/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Staff was awesome! Very friendly and helpful!

Natalie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

The local person went out of his way to be sure I got everything I needed to get my job done. Very helpful, professional and friendly

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED D. 
Clasificación:
1.0

There is a code required to get out that wasn't provided because our rental location was changed an hour before pick up. This is a storage unit facility so it's laid out like a maze, not good for driving out a 20 foot truck.

Patrick B. 
Clasificación:
4.0

Only negative thing I have to say is the Uhaul was on a quarter tank. Apparently the person prior was supposed to put it at half

Lance T. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg K. 
Clasificación:
5.0

Cannot beat the pickup/ drop off ease of use and 2 day mileage. Honestly over the moon with how great an experience it was. Thank you for being the easiest part of my move!

Caleb N. 
Clasificación:
5.0

I paid a little more than if I rented a truck from Home Depot, but I got a nice low mileage truck from U-Haul that I felt comfortable driving. To me, it was worth it.

Rick O. 
Clasificación:
5.0

Keep up the good work

anthony V. 
Clasificación:
5.0

Ninguno

Corey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

It was an excellent experience. No problems or issues. Was very quick to trailer and return. Will go there again when I need a trailer.

Wayne B. 
Clasificación:
2.0

The location was confusing. It was a storage unit property with a small parjing lot for the Uhauls. There were no additional parking spots anywhere in sight or near the trucks, so we parked on the grass. The employees then yelled at us to get off the grass. We said we didn't know where to park and they directed us to drive behind a storage unit and park out of sight, quite far from the trucks. They should put up a sign directing Uhaul customers. After returning, we were told to use a dropbox for the keys on the side of the building. There was no dropbox, but there was a key return slot in a door that we used, but we heard the keys plop onto the floor on the inside. Overall the location was cramped and confusing, and the employees were snarky and unfriendly.

Jaymie D. 
Clasificación:
5.0

Had to drive to Wixom, MI as enclosed trailer I wanted was not available in Brighton, MI; initial U-Haul rental representative quoted me an enclosed trailer, but when I went to review the contract after, I noticed it was an open trailer. I have to call back and speak with 3 others to get it corrected. All in all it worked out with the exception of the longer drive for pickup and return.

Martin J. 
Clasificación:
5.0

Friendly staff.

TERRY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deandre L. 
Clasificación:
5.0

Super friendly and very helpful people! I would highly recommend this location

Josue J. 
Clasificación:
5.0

Great Van to rent. It was very clean and ran Great. Staff was very Nice. Great Place

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN RENAE L. 
Clasificación:
5.0

5 star service. Customer service was awesome had to keep the the van a extra day and the women working the desk made it it happen. Highly recommend. 

Jason C. 
Clasificación:
3.0

Interior cab of floor was muddy and dirty. Cargo area had dried mud all over floor. I was transporting a white sofa. I had to purchase additional blankets from store to keep sofa from becoming all dirty. I feel the shop should have moped or made sure previous renters cleaned the back cargo area before re-renting.

TERESA RANAE M. 
Clasificación:
1.0

She was loud and abusive. Screamed at my husband for not folding the blankets “perfectly” she swore at us. We got the invoice and returned all the blankets and she still charged us for them anyway. This is the WORST experience I have ever had with any company ever

JEREMY SCOTT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC STEPHEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS OCTAVIO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick G. 
Clasificación:
3.0

They didnt have an appliance dolly in the truck. Picked up the truck on a Sunday, place wasn't technically open to walk-ins, so can't really complain about accomodations. Power steering rack in the truck felt as if it had a bit too much slack.

LUKE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORWIN WILLIS O. 
Clasificación:
5.0

Fix lights on trailer

ROGER MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO F. 
Clasificación:
5.0

Easy

Jason C. 
Clasificación:
5.0

Ninguno

GARNET RUSSELL G. 
Clasificación:
5.0

No comment

STANLEY RAY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS ROBERT F. 
Clasificación:
5.0

Nothing. Everything went well

Orane C. 
Clasificación:
5.0

Staff was extremely polite and helpful. Will rent again from this location.

JEFFREY JOHN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HIROYASU W. 
Clasificación:
3.0

Female attendant at drop off was not pleasant to deal with, threatening to charge for cleaning the trailer. Looking closely at the trailer I found 1 small leaf. They offer 1 day rental on Saturday, but are closed on Sunday, forcing you to rent an additional day or lift off a heavy trailer yourself on the day they are closed.

MARTIN DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE EDWARD T. 
Clasificación:
5.0

Steve and Angela are both very helpful and conscientious. They have a very nice storage business, Storage King and the U-Haul rental and availability was a simple and enjoyable process. ¡Gracias!

DANIEL M C. 
Clasificación:
1.0

The lady was very very rude! Not helpful, condescending. The driver side outside mirror drifted towards driver door when in motion

TIMOTHY ALLAN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA SUE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

maxim B. 
Clasificación:
3.0

It took me 30 minutes to get the code to the keys, very frustrating. Except that, all was good.

Avi M. 
Clasificación:
5.0

Great experience, the representative at the desk was really friendly and informative. I forgot to sweep the truck, she said it wasn't too dirty and let it slide without a charge.

KHURRAM A. 
Clasificación:
5.0

Friendly and no issues with the equipment. It got the job done. Thanks.

DAVID THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Korwin S. 
Clasificación:
5.0

Very efficient and friendly

Jason M. 
Clasificación:
5.0

Pickup and drop off of the trailer was quick and easy. No issues at all.

Raymond G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kierra B. 
Clasificación:
4.0

easy in and out. longer office hours would be helpful

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim C. 
Clasificación:
5.0

The trailer worked very well for us, the staff was friendly, courteous and knowledgeable. I wouldn't hesitate to recommend U-Haul and Storage King to anyone.

EDWARD MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

So the truck I rented had trash and old face masks left in it. I am assuming from whoever rented prior to me. I didn't notice it till a few hours later as it was all stuffed in the back behind the seats.

Megan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
4.0

The only issue was the very quick timeout on the passcode for the phone based vehicle pick up. It took me three try's, as the first two timed out even though I entered the code that was sent to my email fairly quickly.

patrick H. 
Clasificación:
5.0

Your website allowed me to order two furnature dolleys at $7 each. But only your Corporate stores carry these. Remote franchises do not have them. I zuggest you change your online order system to not show these furnature dolleys when a customer is renting from a remote lovation.

Bruce T. 
Clasificación:
5.0

1. Check-in process was very smooth and explained well 2. Explained drop-off process and that worked like a charm as well.

Deepak O. 
Clasificación:
5.0

Great customer service! Friendly and knowledgeable. I would most definitely recommend this location!!

MARIA DAWN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON EDWARD H. 
Clasificación:
5.0

Procedures to rent & return were very convenient. Angie, the representative was professional.

Angie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH ARLENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL MAXIMILLIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY RODGER-H K. 
Clasificación:
2.0

The woman who runs storage king was extremely unhelpful. The truck rental was clean, but it did not run well and clearly needed maintenance.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICJAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
1.0

It took over 2 hours for us to get a code to get our key from your lockbox. It took over 90 minutes to be on hold on your 800 number before we got someone. Your chat system was ineffective. And your UHaul.com website kept shutting down to "Planned Maintenance" on a Saturday morning when most of your customers move! Horrible logistics and you couldn't pay us to use UHaul again.

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE KENT N. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADRIANANDREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS DUANE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley F. 
Clasificación:
5.0

No suggestions for improvement. However, I want to say that the services, helpfulness, location, and supply availability 5 stars!

Thomasmichael S. 
Clasificación:
5.0

This was the quickest and most efficient check in with Uhaul i've ever had - and i've used you A LOT. Thank you Angela!

MELISSAKATHRYN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT ANDREW D. 
Clasificación:
4.0

There was a screw in one of the tires that was not noted until we got home with one of the tires being very low. Could be an over site and would still rent from there again. This was a second location as our original location we reserved a week or two prior could not longer meet our 10am request and the reservation had to be moved to this location.

Alice M. 
Clasificación:
5.0

No suggestions for improvement, everything was great!

Thomas S. 
Clasificación:
5.0

The staff at Storage King are awesome. Very nice to work with and they work hard to help you when you pick up your rental. Would highly recommend this location.

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

There needs to be maintenance done to the truck ASAP. Those trucks should be driven and looked over after EVERY rental!

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adamj C. 
Clasificación:
2.0

El cliente no dejó un comentario.

ashley G. 
No se han enviado comentarios para esta ubicación.

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