Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)

1,595 reviews

2100 Emmorton Park Rd   Edgewood, MD 21040
(I-95 & Rt 24)

(410) 671-7381

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(410) 671-7381

2100 Emmorton Park Rd
Edgewood, MD 21040
(I-95 & Rt 24)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jimmy F 
Rating:
5.0

Customer did not leave a comment.

JERMEL T 
Rating:
5.0

Service was great. Everything went well. I left something in the van and was called quickly to let me know. Great customer service.

Valerie H 
Rating:
5.0

Customer did not leave a comment.

Grace D 
Rating:
4.0

No lighting at night. Check in process is about 10 minutes of questions and photos, so be aware this is a pretty remote location with no lighting.

Tom K 
Rating:
5.0

My compliments to Mike Murray at the Edgewood location. He is a big help and I appreciate his customer service.

Robert B 
Rating:
4.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Donald S 
Rating:
5.0

Mike is great!

James S 
Rating:
5.0

Nothing! The best U-Haul experience we have ever had!

Hope C 
Rating:
4.0

Customer did not leave a comment.

Greg S 
Rating:
5.0

Excellent experience all around

MARTY S 
Rating:
5.0

Unfortunately the business was closed on Sunday and I had to use the app to complete my rental and return. I Input all the information requested for the pickup, but instead of completing the process I had to call a number. I was still waiting to be connected when the company called my two backup numbers. I spoke to that person who then passed me along to a second person. The whole process took 45 minutes and delayed my pickup time. The return process was very cumbersome taking pictures and providing information. The bottom line is I will never rent on a Sunday again.

Donna G 
Rating:
5.0

Service from Mike M. was EXCELLENT!

Zack S 
Rating:
5.0

Customer did not leave a comment.

Quiana H 
Rating:
5.0

Customer did not leave a comment.

Marc P 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

DANIELLE S 
Rating:
5.0

Very Nice Equipment and customer service was Excellent. Hassle free in and out.

Timothy G 
Rating:
5.0

The drivers side rear turn signal and brake light were out. The inside of the windshield was filthy. Other than that the van was fine. Call is you like to discuss 410-925-9459. Thanks Vince

Vincent L 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M 
Rating:
5.0

Everything was perfect, equipment was ready and available and Mike’s customer service was ON POINT!!!

Javier V 
Rating:
5.0

Customer did not leave a comment.

Crystal G 
Rating:
5.0

The customer service at this location is by far the best we have ever received from any UHAUL location. And we have rented very frequently. Mike was great to deal with and super knowledgeable.

Mark W 
Rating:
5.0

Customer did not leave a comment.

Joseph W 
Rating:
4.0

This site provided good service. They hooked up equipment quickly and processed paperwork quickly. I'm somewhat annoyed that the phone app required me to accept the condition of the equipment using very old photos. Although the trailer was is decent condition, the pictures which I was supposed to "accept" were clearly from new equipment, with no documentation of existing damage. Also, small photos on a phone used outside made it difficult to see just what I was accepting. This documentation of condition should have been performed when I signed for pickup, not after receipt of the equipment.

Thomas K 
Rating:
4.0

Most locations visited, 4 this month are nice, however, u hauls reservation process is poor. Latest problem was we requested a2oclock pickup and were sent to a place that closed at 1. We had to reschedule another location and a more expensive unit.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Renee H 
Rating:
5.0

Mike has an excellent facility. A few more options for trailers would be great.

Arthur H 
Rating:
5.0

Customer did not leave a comment.

Jillian C 
Rating:
4.0

Customer did not leave a comment.

Pauletta A 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Nice guy who take care of me. Very polite with smile.

NILESHKUMAR P 
Rating:
5.0

Customer did not leave a comment.

Salena K 
Rating:
5.0

Friendly ataff

BRIAN R 
Rating:
5.0

Customer did not leave a comment.

Ariel W 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

Shannon J 
Rating:
5.0

Staff is very pleasant and great to deal with. I needed a rental last minute and was asks to walk in and get one with no problem.

Karen T 
Rating:
5.0

Customer did not leave a comment.

Shannon J 
Rating:
5.0

Overall the truck was well maintained but it was quite high mileage and will definitely need work soon. I'm almost certain there is a cylinder misfire.

Christian K 
Rating:
5.0

Michael took good care of us. Nice people to work with.

mike s 
Rating:
1.0

Technology was awful. Wasn’t able to get my van for an hour and a half. On hold for an hour.

Adam D 
Rating:
5.0

Nothing to add.

Richard S 
Rating:
5.0

Customer did not leave a comment.

RYAN C 
Rating:
4.0

Check in lady did not walk out to inspect returned trailer. I explained I had taken before and after photos as well to verify condition

Randy C 
Rating:
5.0

Customer did not leave a comment.

Herminia D 
Rating:
5.0

Customer did not leave a comment.

Shannon J 
Rating:
5.0

Mike was very helpful and polite , always had a smile on his face . 10 thumbs up !!

Andre B 
Rating:
5.0

I can not think of anything else. The service was excellent.

Scott K 
Rating:
5.0

Customer did not leave a comment.

norma w 
Rating:
5.0

Customer did not leave a comment.

Benita R 
Rating:
5.0

This experience was great, I was given excellent service with the most astute professionalism.

Deborah B 
Rating:
5.0

Customer did not leave a comment.

Pam G 
Rating:
5.0

.

MATTHEW W 
Rating:
4.0

The gentlemen that greeted us and was working the store front was tremendous with fantastic customer service.

Kalliopi K 
Rating:
4.0

Process the customer a bit faster.

Julius-Petias T 
Rating:
5.0

Free gasoline ⛽. LOL

Andre B 
Rating:
5.0

Mike at this location is awesome he deserves a raise

Rockson O 
Rating:
5.0

Nothing, outstanding service! Employees were so helpful!

Alecia G 
Rating:
5.0

Great experience working with Mike Murray(sp?)! He was very professional and extremely easy to work with. He explained the truck rental process easily and quickly! I highly recommend Stack and Store Mini Storage for U-Haul truck rentals! A++

Donald R 
Rating:
5.0

Customer did not leave a comment.

James E 
Rating:
5.0

Customer did not leave a comment.

Ross E 
Rating:
4.0

Customer did not leave a comment.

Philip F 
Rating:
5.0

Free rentals / % off discount after so many rentals of same item in a certain time frame. I:E trailers 🤔

Arthur H 
Rating:
5.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
5.0

Customer did not leave a comment.

Kimberley B 
Rating:
5.0

Customer did not leave a comment.

Anthony S 
Rating:
5.0

Customer did not leave a comment.

Yolanda W 
Rating:
5.0

Customer did not leave a comment.

DANIELLE S 
Rating:
5.0

Customer did not leave a comment.

DAMIEN W 
Rating:
5.0

Rental was quick and easy. Thanks

Terry L 
Rating:
5.0

Easy out/easy in. Equipment was just right

William M 
Rating:
5.0

Nothing, customer service was excellent.

JOYCE E 
Rating:
4.0

It was very easy to reserve the U-Haul at this location but it was not easy to check the truck back in after hours. Pricing wasn't bad and the truck was overall clean. It didn't stink or have any funny odors. The gentleman that waited on me was very nice and went above

Jessica P 
Rating:
5.0

Customer did not leave a comment.

William E 
Rating:
5.0

Customer did not leave a comment.

edgar c 
Rating:
5.0

Would highly recommend this location over others in area.

Walter B 
Rating:
5.0

Customer did not leave a comment.

Stephenie J 
Rating:
5.0

Customer did not leave a comment.

Douglas C 
Rating:
5.0

Customer did not leave a comment.

Ty R 
Rating:
5.0

Very professional and efficient. Highly Recommend

David F 
Rating:
4.0

Customer did not leave a comment.

Dennis P 
Rating:
5.0

The best U-Haul people around. The gentleman is very very professional and very nice. Thank you again

Crystal R 
Rating:
4.0

Customer did not leave a comment.

Benjamin J 
Rating:
5.0

Customer did not leave a comment.

Debra W 
Rating:
5.0

Nothing. Everything was super easy, and on point.

Bradley P 
Rating:
3.0

Customer did not leave a comment.

Jacqueline B 
Rating:
5.0

Customer did not leave a comment.

Samantha C 
Rating:
5.0

Customer did not leave a comment.

suzanne l 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Albert C 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Mike of Stack & Store was a great help with everything.

Hugh S 
Rating:
5.0

Customer did not leave a comment.

Jemel H 
Rating:
5.0

Customer did not leave a comment.

Carolyn L 
Rating:
4.0

Why do the online check in (including uploading your license) if I have to do the same thing when I pick up my rental?

James R 
Rating:
5.0

Customer did not leave a comment.

Wayne S 
Rating:
5.0

All went smoothly.

Rakesh M 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top