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John M.
Customer Reviews for Stack & Store Mini Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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To honor veterans a discount.
WILBERT C.The associate was kind, knowledgeable abd very helpful.
WILLIAM C.Great service and experience.
James R.Pickup was easy. Courteous and quick service.
John B.No need for improvement
MICHAEL Z.Mike who is the manager at this location has been exemplery for providing terrific service
Jerry S..
matthew W.Friendly, fast and informative service.
David K.This location was great, drop off was easy, and Mike was incredibly helpful and friendly. Highly recommend.
David N.Mike was very accommodating and I will go back to this location in the future.
MARY C.Mike was great!! Thank you for providing great customer service to us!!
Kimberly B.good service and good timing
OLADIPO I.I was charged for an extra day even though I had no choice but to stay in Oklahoma City for two days due to an ice storm. I basically got charged for not driving the truck in an unsafe ice storm. Shameful
CHARLES W.I originally rented at another location that was closer to my home, but for some reason they didn't have the trailer that I wanted so Uhaul automatically assigned me to another location that was not close to me at all. I went to this location to pickup my trailer and the person was quite rude, and did not help me attach the trailer to my SUV at all. I did not feel appreciated as a customer. I would not rent from here again.
Thomas O.Great customer service at pick up
OCTAVIAN G.The worker met me right at the truck. I did not have to go in the inside of the building at all. Everything was handled right then and there with no issues. I did not have to wait to be serviced.
LOUVINIA S.*Cable for signal light was damaged but was replaced for the next drivers
EDWIN G.The service received was outstanding and I highly recommend this location to anyone for U-Haul truck rental
LISA A.Helpful and professional
STEPHEN N.Great experience!!
WILLIAM W.Nothing I can think of. Everything was great. Mike, the man who helped me, was awesome!
Jean-Michel B.N/C
ADAM S.Extraordinario servicio al cliente
DARIUS B.thumbs up!!! Great service with a smile.
WILLIAML III S.I was very satisfied with the existing professional service. No changes are needed!!!!!
ROBERT B.Great experience, excellent customer service, friendly and knowledgeable. Very pleased.
KEVIN F.Knowledgeable,professional, and courteous staff at this location. I have utilized this location several times and will continue to do so for truck rental needs.
KEVIN M.Check-in and out through the app was great
Mounir B.ND
WAYNE E.Had an issue with truck availability, they called me ahead of time and upgraded my truck size when one was available at no extra cost.
Mark B.Nothing everything was fine
Richard L.While the Stack and Store Mini Storage in Edgewood provided good customer service, our overall experience with U-haul during this rental process would be rated as poor at best. U-haul changed the location of our rental pick up without notifying us which resulted in >100 miles of driving around Maryland and a several hour delay in our move.
Jonathan L.The staff was very friendly and courteous. A very positive experience, would definitely be using them again.
Christopher B.Parking is confusing/not available. Suggested parking areas would be helpful.
LAVERN B.Quick and Easy.
ROLANDO M.Great customer service!!! Cant get no better..
MAURICE B.Bueno
Matthew A.Watch out if you return after hours. The clerk never told me that if you don't process your return online then they will charge you a $20 fee. Even worse, he didn't tell me to NOT drop the keys in the night drop box until AFTER you finish the online return. The online process makes you take pics of the odometer and the empty back of the truck along with outside pics of the truck location. Fortunately for me I took the odometer pics before I returned the keys! I was not happy!
KARL P.Professional and personable experience. Nothing to improve upon.
JEFFREY B.Drop off was quick and easy.
Daniel W.Mike is an excellent business person and has always been professional and very helpful and delivers excellent customer service!
Laura H.Absolutely nothiy
Angela B.Everything was wonderful the man that helped me out was wonderful I appreciate you guys thank you
BARBARA M.Great experience and easy to check in and out. Only thing I would say is that the truck had a lot of miles on it. Had I been moving very far I would have been concerned about the reliability. However for a mostly local move it was more than adequate.
Nathaniel P.With the constant UHaul website issues, the check-in process is ridiculously slow. Also, a friendly rep would be nice; The guy I dealt with was quite indifferent about the website issues. It took 25 mins to get my truck checked out.
Ron L.Disappointed that the tank was not full. Makes it easier to know how much needs to be out back in after use.
Matthew L.