Comentarios del cliente para St Andrews Mini Mart
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Testimonios de recientes clientes de St Andrews Mini Mart
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audrey R. en
All great to work with
David S. en
It was a 90 degree day and the AC did not work in the truck which we did not discover until we were well on our way and could not turn back. Also, there was an oily substance on the seatbelt strap over the shoulder which transferred to my shirt and undershirt. Trying to get it out with Oxyclean. The $150 deposit was not explained in the beginning only when we came to pick up the truck.
rami A. en
I did reservation in person a day before, the pick up time they told me they don't have truck for me even my reservation showed on their screen. They gave my truck to someone else!!!!!!!!!!!!!
Deborah K. en
I believe the associate name was Meagan,she was very helpful, and pleasant to work with.
Ben S. en
Nothing, had a great experience.
Kristin S. en
Truck needs to be replaced. The breaks were soft, the entire chassis rattled, there is so much play in the wheel that it is difficult to control, the transmission slips, and there’s a lot of damage to the exterior- half of which was not marked- I had to hand mark that on my paper ticket because the photo uploads weren’t working and there were 5 areas that were not previously marked with a sticker. I’ve driven an ambulance for 10 years, so I am very familiar with all phases of a box truck’s lifespan- and this one is reaching its end. Someone with little to no experience would be far more likely to have an accident. The AC DID work well, so I will say that was a definite positive. The staff at this location were very nice and it’s not their fault. In all honesty- it got the job done but I’m glad I only needed it for a few hours- it was a crap truck.
Brad L. en
Very good service
Joseph R. en
kind of a dingy little gas station, but the lady was nice
cassidy H. en
Customer service was INCREDIBLE. Such a nice group of people! I will definitely use this location again and strongly recommend it to others. They made this difficult experience of moving a thousand times better. Thank you for all of your help!
Dareth J. en
Charlotte was amazing. My truck was actually not returned on time and was not there at my scheduled pick up. She worked very hard to get in touch with the other renter and was already working on a backup plan and had another truck that she would switch me and work to make a deal because it was considerably smaller. She did her best to make a not great situation bearable.
Jessica E. en
This location was able to reserve a truck when another location (1805 Veterans Memorial) failed to have my keys ready for the 24/7 pickup. They did not have my keys ready and they were closed for the weekend.
Shelby N. en
The fact the U-Haul pick up point was in a gas station was rather bizarre. Also when I entered to make reservation I had to wait inside of the gas station for almost 40 minutes because there were computer problems. When I arrive the next morning I had to wait 35 minutes to pick the U-Haul up because they were more computer problems. The staff was absolutely incredible, but if you were going to change how things are done please also inform your staff so that your customers don’t have to wait for so long.
Jennifer E. en
The trucks check engine light came on within the first 10 miles of driving. The driver side windshield wiper was broken so in the middle of the highway when it started pouring I could not drive and had to find and truck stop and by a new wiper.