Will come here again when needed!
JAMES M
Customer Reviews for St Andrews Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Megan was very professional and very knowledgeable. She went through everything in details .
KENNEDY MFast Friendly Ladies, Picked it up with no issues, drop off same ….
Pamela MThe customer service at this location was outstanding.
MELISSA JNo issues.I’ll recommend uhaul to others
donald nThe pickup process was very fast and easy. The person checking me in was so friendly and kind to answer all my questions.
STEVEN KExtremely friendly and helpful. Keep up the excellent customer service.
TIMOTHY BAlways great service!
DEWAYNE LStaff was great. Truck needs a little maintenance. - engine light on entire trip - ac/heat fan didn't seem to work on highway. Seemed to work when parked. - driver side door leaks when rain. - previous renters didn't sweep cargo area. Looks like spilled potted plant.
Kevin KThis is my favorite of all the local Uhaul locations. Every interaction at this location is efficient, friendly, and straightforward. The employees here are very knowledgeable and helpful.
NATALIE HFantastic efficient service.
JEREMY EStaff very friendly
KIMBERLY MLady is rude
PATRICK BFriendly, helpful staff.
Elizabeth BAgent was friendly and the drop off process only took a few minutes.
Steven BService was outstanding…friendly, informative, accommodating.
JOHN HThe staff was exceptional. Very efficient and friendly. Equipment was clean and performed as expected.
PATRICK DExcellent customer service
Jake DNada
BEHROOZ VTotal opposite of the 1641 location. Great to work with.
eric KLoved the employee who helped me!! She went out of her way to relieve my stress!!!!she had a smile, was friendly and knew what she was doing!!!
Shelby HThe van smelled like chemicals. probably from sitting in the sun and being made of plastic. it was unusually strong and made us a bit nauseous. not sure what to do about it other than air it out occasionally
Rebecca WNothing. It was all perfect.
steve wCheck engine light was on. If it broke down on us we would have to unload it and load another truck. Then the app kept freezing and would not allow us to submit photos
Tonya EVery clean and efficient
Jennifer GFacility was clean with excellent customer service.
Andrew BNothing really. Great service, keep up the good job!
BARBARA OEveryone was very nice and help full, went above and beyond expectations.
Chris SCustomer friendly and the price is right!! My husband and I won't use any other location but this one. Keep up the excellent service!
Vicente AWonderful service, easy reservation and pickup and drop off was so smooth! The lady was pleasant and promptly had my paperwork ready at pick up and drop off! I love campus uhaul!! Ty
Kathy PFriendly and helpful service from the team!
Anna JClean the interior of the truck. Someone had spilled something sticky and the lever to adjust the seat was covered in it. Also the driver seat did not adjust all the way back.
Kelly LNothing. The whole team was professional, quick, and easy to work with! ¡Gracias!
Philip HIt was a very professional group that rented me the truck.
david sTJ and Megan were extremely helpful! The truck was clean and I had access to clean moving blankets… would always recommend this location!
Lauren PI have never had a problem or a bad experience with you all. Thank you so much.
Sophia PThis is my second time renting a U-Haul truck at this location - just keep up the good work and know that you are appreciated! God bless
Tammy WIt’s not a problem or complaint the truck broke down would not start called the 800 number they sent a really nice quick and efficient guy from the r and r road service he was very nice I walked up to a quick trip he offered to ride me back to truck he was very nice and professional
CHRISTOPHER RCheck brakes on 20ft truck. Have to pump brakes twice before they catch. Service was great.
William Mnot sure if ot was an air freshner or cleaner but the van smelled stong and bothered me.
lori mShe was very pleasant, knowledgeable, and professional the whole time.
ADEKUNLE AThe location did nothing. I should not have to use my camera for your business purposes.
shannon Cthe truck was dirty! i could not close the windows due to the extreme marijuana odor!!! there was trash in the middle console which i left it there as is! i have rented trucks from you in the past and never had an issue but this time it was a disaster! i could not upload photos to the system to prove the rest of the dirt and trash in the truck
Aykan AThe entire process could not have been easier. The employees were super nice and told me everything I needed to know. As I was refilling the truck when I was finished, the employee met me at the pump, checked out the truck, processed all the information, and I was free to go. I would definitely rent a UHaul from this location again!!
Brooke SEverything was fine, the check-in process was great and the guy helping me was knowledgeable and efficient. The van that I rented was dirty on the inside, with some debris on the driver-side floorboard and large crumbs of what looked like skunk weed on the passenger-side seat. The van I rented a few months before was similarly dirty, but with a strong weed smell and sticky surfaces (I wiped the whole cab down with antiseptic wipes). If more effort could be put into ensuring vehicles are cleaned and wiped down between rentals, I'd be more likely to continue renting from UHaul in the future. I rent vans and trucks occasionally for my work as a balloon stylists and there are many comparable rental companies in the area. I stick with UHaul because it's what I've known my whole life, but I'm not sure how many more icky vans I want to drive in.
Natalie HThese guys always take great care of us!
Carter RGreat people to work with...A+
Jeffrey MThey were rude and very mean. I was late two days and got trapped by the freezing cold, rain and ice and could not finish getting g my things I told them I would drop it off at the nearest location and if they would send me a bill and I would be more then glad to pay it. Well it should of been 250 for the miles and then 32 perday plus 18 dollar late fee per day so that should wind up being 300 dollarsand then i dropped it off at a different location then planed because of the weather and just how ice it had got an that's 100 well they tried to send a purchase order to my bank for 850 dollar these people are Nuts I think I'll just use enterprise next time and rent a box truck and or oversized F-250 next.. thank bit no thank uhaul and k ow I changed my card number and bank so have fun with this bill get in line to sue me ya ya
Daniel S