The entire process could not have been easier. The employees were super nice and told me everything I needed to know. As I was refilling the truck when I was finished, the employee met me at the pump, checked out the truck, processed all the information, and I was free to go. I would definitely rent a UHaul from this location again!!Brooke S.
Customer Reviews for St Andrews Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Andrew E.
Everything was fine, the check-in process was great and the guy helping me was knowledgeable and efficient. The van that I rented was dirty on the inside, with some debris on the driver-side floorboard and large crumbs of what looked like skunk weed on the passenger-side seat. The van I rented a few months before was similarly dirty, but with a strong weed smell and sticky surfaces (I wiped the whole cab down with antiseptic wipes). If more effort could be put into ensuring vehicles are cleaned and wiped down between rentals, I'd be more likely to continue renting from UHaul in the future. I rent vans and trucks occasionally for my work as a balloon stylists and there are many comparable rental companies in the area. I stick with UHaul because it's what I've known my whole life, but I'm not sure how many more icky vans I want to drive in.Natalie H.
These guys always take great care of us!Carter R.
Great people to work with...A+Jeffrey M.
They were rude and very mean. I was late two days and got trapped by the freezing cold, rain and ice and could not finish getting g my things I told them I would drop it off at the nearest location and if they would send me a bill and I would be more then glad to pay it. Well it should of been 250 for the miles and then 32 perday plus 18 dollar late fee per day so that should wind up being 300 dollarsand then i dropped it off at a different location then planed because of the weather and just how ice it had got an that's 100 well they tried to send a purchase order to my bank for 850 dollar these people are Nuts I think I'll just use enterprise next time and rent a box truck and or oversized F-250 next.. thank bit no thank uhaul and k ow I changed my card number and bank so have fun with this bill get in line to sue me ya ya 😀Daniel S.
Customer did not leave a comment.richard W.
Customer did not leave a comment.Michael B.
Manager was excellent!!Riley B.
Customer did not leave a comment.Myka B.
Customer did not leave a comment.Adriana C.
They didn't answer any questions I askedRamsatish V.
As always everyone has been exceptionalaudrey R.
The truck smelled like cigarette smoke and I couldn't get the key out of the ignition. The staff were all great, it's just the truck sucked.James K.
Customer did not leave a comment.JASMINE R.
My sofa got black dirt on the cushions from the inside of the truck and it does not come offmadaline K.
The service was simply outstanding and continue to keep up the good work. Have an awesome week!Tammy W.
very quick in and out . I've rented from this location before and will use them again as neededcraig I.
Everything was smooth, professional and easy.Ronda K.
Customer did not leave a comment.Nina A.
In and out in a flash. The service only exceeded by the smiles of the personnel.MICHAEL H.
Very friendlyRuby K.
Back inside of van had some dirt left upon pick up. Wasn't a big deal really. Just took the pics & let them.know before we left. Overall a quick, easy, pleasant experience!! We'll be using them again 😁jesse A.
Customer did not leave a comment.Robyn G.
Customer did not leave a comment.harold W.
Customer did not leave a comment.Robert F.
Customer did not leave a comment.Raymond P.
Excellent service staff very helpful.Sheila S.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.tom R.
Customer did not leave a comment.Donita W.
Not enough parking, no clearly marked parking for trucks my size, and poor cell phone coverageDavid S.
Customer did not leave a comment.Tara N.
Have trucks that the cabs are not so high to get into. For us older folks that gets to be a bit difficult. But the staff was fine in the premise also. Keep up the good work!david F.
No improvement comments. Staff were friendly and attentive during check out and check in. Thanks!!Joy E.
I drove 9 miles and was charged $20 for gas. Needed to return truck to 3/4 full. How do you know when you are 3/4 full when filling up a tank?What a scam.jerry W.
Customer did not leave a comment.Philip C.
The Uhaul app didn't work very well when I tried to check in both times I used a truck. So the app was not useful. Also, when I reached out to Uhaul via message service they didn't help me very much either. However, the location where I picked up the truck was super friendly, very helpful, and very patient and understanding when I came in frustrated due to the app. To the employees of the gas station, I thank you.Edward O.
A okBYRON M.
Pick up and drop off were smooth. Truck was in good shape. No drama. Staff at drop off very friendly and helpful.George T.
The location was perfect. The staff were awesome both while renting and returning. The terms explained clear and made it easy for the planning.Gokul P.
Customer did not leave a comment.David O.
Much easier to drop off the truck.David G.
Customer did not leave a comment.Gretchen L.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.JASON M.
This was an easy affordable way for me to transport some new furniture to my house thanks!noel C.
Customer did not leave a comment.Tyrone W.
The back of the truck had motor oil all over the front third that we had to clean up once we got it home.Shannan J.
The people who helped me were great!Kamryn W.
Customer did not leave a comment.Cyndi P.
Customer did not leave a comment.Michael S.
Staff was great!Sharon P.
Customer did not leave a comment.Ron P.
Customer did not leave a comment.william R.
Customer did not leave a comment.Andrew P.
Overall very nice experience. Staff were friendly.Joseph P.
I rented the smallest truck for $105 plus the $15 insurance. Picking up in Illinois and dropping off in Missouri. Which $120 for that is cool. I picked up and dropped off same day. Basically 8 hours I had the truck. I filled the tank more than what it was when I picked up. $40 in gas.. Then when I dropped off you guys got me with another $71 in mileage... Mileage.. like yeah I'm renting the truck to drive if not let it sit around for 8 hours. In total 8 hours 130 miles ended up costing $230 on what they advertise as a bargain. I've rented UHauls many times in my life, but this mileage charge is ridiculous. I will never again in my life rent or recommend any one else ever renting from UHaul. The workers were great though..Jason P.
Customer did not leave a comment.Dana C.
Customer did not leave a comment.SHANNON B.
Customer did not leave a comment.Margaret F.
Woman who checked me in was very kind!!!MARY H.
I made the wrong selection online and Adam Called me To fix it and saved me $50! That was awesome. I called back to Clarify some other things and he was very kind and patient. The lady who checked my truck back in said â€œI appreciate you!â€ Very sweet.Julie K.
Customer did not leave a comment.Steve R.
Great customer service from everyone in that establishment!!! Will def use again! Thank you!Jennifer P.
Provide truck locks. And some blanketsDale S.
Customer did not leave a comment.Dale K.
Customer did not leave a comment.Brian D.
Just need more spaceLorna V.
Customer did not leave a comment.Douglas P.
Customer did not leave a comment.christopher L.
Worker tried to tell us we couldn't leave the truck there. She saw my paperwork and said â€œmy boss is going to kill meâ€ and rolled her eyesKatherine R.
Customer did not leave a comment.MEGAN C.
The inside of the truck was kind of dirty. Made some odd noises when you gave it gas. But other than that it got us from point A to point b and got the job done. Thank youLisa K.
Customer did not leave a comment.Denis Z.
Great experience! Professional and friendly serviceDOROTHY P.
Have the tank full with gas at pickup. And maintenance the vehicle. The transmission was slipping and the brakes were vibrating when the brakes were applied.Geralyn S.
Customer did not leave a comment.Karen H.
Customer did not leave a comment.Gina G.
Customer did not leave a comment.Jeffrey S.
Your truck was hard to drive and was unsafeCory R.
Customer did not leave a comment.Todd H.
Customer did not leave a comment.Stewart A.
Customer did not leave a comment.Fred J.
Customer did not leave a comment.Sheridan R.
Customer did not leave a comment.Robert N.
exceptional as alwaysjohn H.
Customer did not leave a comment.Pamela K.
This location is exceptional. Friendly, and helpful.john H.
Customer did not leave a comment.Lindsay G.
Customer did not leave a comment.Mary Princess E.
Nothing to improve, keep up the great job. I have rented a Uhaul from them about five times in the last four months. No problem anytime. Friendly staff. They have me in and out in no time, both picking up and returning!BARBARA O.
Customer did not leave a comment.Raymond P.
Great people to work with.Debra S.
St Andres mini mart is staffed with quality employees who treat all their customer needs with professionalism and courtesy.Jeff A.
Top notch customer service. Would rent a truck again.Brian E.
Customer did not leave a comment.Jawad M.
Customer did not leave a comment.Karl L.
Customer did not leave a comment.Kimberly T.
Excellent service, keep it up! 👏 👏 👏bryann N.