Customer Reviews for SSC Auto Repair
(Distribuidor de U-Haul del vecindario)

1772 comentarios

18214 E Williams Field Rd   Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

(480) 279-5400

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.- dom.: 8 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 279-5400

18214 E Williams Field Rd
Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.- dom.: 8 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger P. 
Clasificación:
5.0

Have used this locations several times over the years. Very helpful and friendly staff. Each transaction was smooth and the equipment perfect.

BETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kent G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN Z. 
Clasificación:
4.0

Employee was very knowledgeable and customer service oriented.

THOMAS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

April R. 
Clasificación:
4.0

They were closed on Labor Day…left the keys in the drop box, called today (Tuesday) as I was informed to do via several uhaul employees to discuss the issues I experienced while renting this vehicle and was advised a district manager would call me back shortly..I have yet to receive a call back. Very disappointed with uhaul.

Domonique B. 
Clasificación:
1.0

Charged more than twice the online rate I reserved. Would not honor price even though I showed them my reservation confirmation and they found my reservation in their system.

MATTHEW S. 
Clasificación:
1.0

Front desk was busy and just said to drop off the keys and leave. No questions asked. Didn't ask about my experience or about the truck

CRAIG B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRSTEN R. 
Clasificación:
5.0

Busy first thing in the morning, but personnel was helpful and got me in and out quickly.

Steven B. 
Clasificación:
5.0

Very good service, they came out & hooked up the trailer to the car, checked all the lights & when we brought it back a guy was walking over to us before we stopped & unhooked it for us. Highly recommend!

LEONARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
4.0

the ending mileage was wrong on my receipt, not to happy about that

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zeeshan S. 
Clasificación:
5.0

Jimmy was amazing and very helpful! I will definitely reach out to him for any other help I need.

JILL J. 
Clasificación:
5.0

The young man that helped me when I picked the truck up was very knowledgeable and kind. His customer service skills were exceptional and he was extremely personable. He is the type of employee you try to keep. I didn't need the truck for long, but it seemed well maintained. It fulfilled my purposes for needing it. I'd rent from this particular location again for the ease of the process and the outstanding service.

Tobi Q. 
Clasificación:
1.0

The U-Haul agent at this location wouldn't let me see the truck until I signed the form, he told me to come back if I have issues. I told him the gas gage isn't showing what you had me signed. He came out and told me it's correct. The gas gage was not showing 3/4 but I made sure to bring it back showing that. Worst place to ever do business at. I will never rent from this location and if U-Haul continues to use this business I might have to cut ties with your company as well. I love U-Haul if I was able to just use the app and not In person people lying about a gas Gage

Felix D. 
Clasificación:
5.0

Super quick and easy process. No improvements, just keep doing what you guys are doing. Y'all are killin' it.

BRYCE B. 
Clasificación:
5.0

Manager at this location was extremely thorough and helpful. Excellent experience.

Daniel R. 
Clasificación:
5.0

I thought I was going to get text messages but I got email messages. Didn't see them til late that night when I was going thru my emails.

BARBARA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN J. 
Clasificación:
5.0

Problem was not with pick up or delivery but rather with uhaul themselves.

Shana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDMUND G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R. 
Clasificación:
5.0

The wait to pickup the uhaul 20' truck was too long.

TUAIMEIUTA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

STACI O. 
Clasificación:
5.0

El cliente no dejó un comentario.

REED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

FACUNDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

C T. 
Clasificación:
5.0

Really easy and fast to rent a U-Haul

Matt M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob A. 
Clasificación:
4.0

Would have liked to been taught how to use the tow dolly, for example remove it when I picked it up.

JOE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZUILMA P. 
Clasificación:
5.0

No improvements needed! I've rented from this location 3 times in the last month. The staff was very helpful and friendly. Keep up the great work. ðŸ'

ROBERT M. 
Clasificación:
5.0

Awesome service great people

STEVEN L. 
Clasificación:
4.0

Improve the remote pick up service. I waited in the rain while they tried to verify the contacts I entered. I didn't know that was going to be part of the process so I didn't have people ready for phone calls at 7am on a Saturday. I also don't carry my passport or my lease agreement around with me so those options were out.

Timothy B. 
Clasificación:
5.0

Always use them because of their customer service.

BETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL R. 
Clasificación:
3.0

I drove 11 miles, barely used any gas but filled up the tank with 2 gallons to return it at the same gas level it was when I picked it up. To my surprise, I received my final bill charging me $18 for 4 gallons of gas. Mathematically, I don't know how this is possible seeing that I only drove the Truck 11 miles. I emailed the email address listed on my bill and it came undeliverable, so I just let it go. The 18 bucks isn't a big deal, but it's the principle that there's no way I used 4 gallons, driving 11 miles. Not to mention, I put 2 gallons in to ensure I returned it with the same gas level or more.

MARK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY B. 
Clasificación:
4.0

A little confusing where to park to go into the office.

Kellen W. 
Clasificación:
3.0

There is a U Haul store closer to where I reside. It would have easier to pick up the car hauler at that location. But, to U Haul's credit a rental unit was provided immediately considering the time contraint I was under.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

Nice and easy in and out!

CHENGPING W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandelyn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Excellent staff

CRYSTAL C. 
Clasificación:
3.0

No instructions for self service were left. The app asks for many detailed photos which were not instructed at drop off. The self drop off was a huge inconvenience that I ended up having to go back to site to check in and was on hold for over 45min to speak to a representative. Overall terrible experience.

DIEGO L. 
Clasificación:
5.0

Drop off was easy

Brandon E. 
Clasificación:
5.0

Vehicle pulled slightly to left.

GRAHAM T. 
Clasificación:
3.0

El cliente no dejó un comentario.

SPENCER J. 
Clasificación:
2.0

When I dropped off the uhaul there was more than half a tank of gas which was required at dropped off. They charged me fuel charge said gas tank was empty. I did get a refund but make sure customer takes pictures of everything and get a receipt. Don't trust anyone

TARA D. 
Clasificación:
5.0

Dropped off in a minute and on my way with email followup, very convenient.

Leonard M. 
Clasificación:
3.0

Check out person was helpful but had to wait for other customers.

William K. 
Clasificación:
3.0

It would be nice if they would show you what all is useable on the truck like on star

MARILYN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRELLA R. 
Clasificación:
5.0

No suggestion. Ran real smooth

Leo H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JORDAN M. 
Clasificación:
3.0

My keys were simply taken and my equipment was never checked in front of me. Luckily I took pictures.

RICKY R. 
Clasificación:
3.0

Picking up car transport to attach to uhaul truck The young man really did not want to secure my truck on transport. Told him your the expert not me He tells me it's up to me He finally hooked up trailer and secured truck 100 miles later we had to rescue tire straps Then wanted to charge me $20 Needs training

DAVID JOHN D. 
Clasificación:
1.0

I was overcharged. And have yet to receive a refund.

NATHAN R. 
Clasificación:
5.0

Location was fine. Had to call roadside assistance for the uhaul truck after it wouldn't start. The truck was loaded and we had to wait an hour to get someone there to look at it. Finally got it working and we went on our way.

MICHAEL S. 
Clasificación:
4.0

Quick, hassle free check-in/out were appreciated. Much better than other locations

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANELL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elise Z. 
Clasificación:
5.0

No improvement needed! Greeted by office manager and paperwork completed fast. Quick hookup process. A+A+A+

TIMOTHY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART LYNN M. 
Clasificación:
3.0

I didn't like having an older truck. If I was driving a long distance opposed to moving in town, I would not have been happy. There was no arm rest and the steering wheel is sun rotten. If I had picked up the truck during business hours I would have asked about a newer vehicle.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER P. 
Clasificación:
5.0

The return was great! All I did was turnover the keys. It was that fast and easy and the worker was very pleasant.

Catherine B. 
Clasificación:
5.0

Outstanding, friendly, the best

shela L. 
Clasificación:
5.0

Very customer oriented. Very courteouse. Trailer was fantastic. Will use again.

PATRICK M. 
Clasificación:
5.0

Super friendly and courteous staff made it very easy.

EDWIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin B. 
Clasificación:
5.0

Dropping off was so easy with the website

KENNETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

was in and out hooked up professionally ,,and on my way!!awesome!!!

WILLIAM B. 
Clasificación:
3.0

The team at SSC was knowledgeable and helpful; but I waited on hold at 1-800-go-uhaul for 20 minutes before finding out that nobody close to me had the auto-hauling trailer that I needed on an emergency basis. Then, when I returned the dolly that I did rent, I was double charged for the rental fees and spent another 30-minutes on hold at the 800 number in order to get the refund! This was, by far, the worst experience that I've had with U-haul equipment--and I've been renting their trucks and trailers for decades!

MICHAEL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MEL D. 
Clasificación:
5.0

I had a very pleasant experience with the young man that handled the check in and return of the vehicle. He very kindly helped me with a small issue I was having, he didn't have to but he choose to take a few mins and try to assist. I'm very grateful the he was there. And will return to this location if I need services in the future.

JENNIFER F. 
Clasificación:
4.0

nothing ... guys were friendly and professional ... I have gotten a few rentals from this location ... equipment is always in well maintained conditiona and ready to go when I pick it up ...

Gregory K. 
Clasificación:
5.0

Open earlier

BENJAMIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
4.0

Took a little long to get trailer but the guy was busy

joseph M. 
No se han enviado comentarios para esta ubicación.

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