Customer Reviews for SSC Auto Repair
(U-Haul Neighborhood Dealer)

2,087 comentarios

18214 E Williams Field Rd   Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

(480) 279-5400

Horario

  • Mon–Fri
    8 a. m. - 4:30 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(480) 279-5400

18214 E Williams Field Rd
Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 4:30 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

FRANNIE M. 
Clasificación:
5.0

Could not have been any easier both on the check out side and return side. Love the online return with leaving a couple pictures and answering a couple questions. Very efficient. Thanks! JRF

JOHNNY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Super clean and easy to get in and out.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

The guy running the rental show at this location is top notch! Very knowledgeable, very helpful!

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Nothing. Was a great experience. Friendly employees and fast service.

Karen D. 
Clasificación:
5.0

Office personal was nice and friendly.

micheal O. 
Clasificación:
5.0

Visit was quick and pleasant. Checking in and checking out was fluid as water. I highly recommend this location for any rental needs. A+ in my book.

Enrique Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole T. 
Clasificación:
5.0

Everything was fine they were friendly and helpful thanks very much

Andres B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW A. 
Clasificación:
3.0

Renting this truck was the worst experience. It took me over 30 minutes to get the rental to complete. I spoke with multiple agents and had to be helped the whole way through. Terrible!!!! I will never rent from Uhual again!!!!!

Christine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie T. 
Clasificación:
2.0

When I originally checked in to rent the truck, there was some sort of error to where I didn't receive a receipt at time of rental. After returning the truck, I was billed for 129 miles of driving although my two locations were just 7 miles apart and I made 3 trips total. I was then told that they couldn't do anything about it and I need to follow up with corporate UHaul.

Scott D. 
Clasificación:
5.0

Love it here trucks always clean very friendly great place.

MARK E. 
Clasificación:
5.0

Small business, friendly team, the cargo van worked out well

richard B. 
Clasificación:
3.0

Drop off went smoothly

RIANA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom C. 
Clasificación:
4.0

Staff was very understanding and willing to help me switch trucks because the one that I rented was too small for what I needed.

Brandon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM DEWEY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
5.0

Great service

WILLIAM DEWEY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric E. 
Clasificación:
5.0

This location is very accommodating He waited for me before closing. Highly reccommend

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody E. 
Clasificación:
3.0

Be more customer centric. Felt very pressured to buy the extra insurance and employee was not very friendly. To the point I questioned choosing this location.

Lance E. 
Clasificación:
5.0

Will always rent at this location!

Larry H. 
Clasificación:
3.0

The electronic check in is a hassle and I think your mileage charge is high. Other than that, the truck was fine and as described.

SCOTT B. 
Clasificación:
5.0

This was a last minute deal, we had reservations paid for and the other place rented out our paid for trailer and then charged us a 50.00 cancelation fee!!

SHERMAN S. 
Clasificación:
5.0

The truck was old and had some issues. Over 161,000 miles the should not be on the road.

John V. 
Clasificación:
4.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

Nothing...very satisfied with service and location...

HARVEY M. 
Clasificación:
4.0

Everything was perfect good customer service friendly and helpful thank you

Klaus G. 
Clasificación:
5.0

The people at SSC REPAIR were fantastic.

JOHN L H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruperto O. 
Clasificación:
4.0

El cliente no dejó un comentario.

ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neitra O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
3.0

Customer service- the guy that I made the reservation with was very helpful. But once I got there and he was not available. The other guy didn't want to help at all

viviana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORRIE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kate M. 
Clasificación:
1.0

The guys helping me were terrible. They were super rude and charged me more than my quote.

CONNER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
3.0

Don't bill your customers incorrectly. The total for my rental was $254 - Uhaul ended up charging my credit card $8907 because of a supposed error when checking out another customer. Not cool!

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven J. 
Clasificación:
4.0

The only thing that was an issue was the utility dolly was not added to the truck when I picked it up, so they removed it from the order, but they were great to work with!

Elizabeth R. 
Clasificación:
5.0

Excellent customer service!

Debra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

Service was great!

Ken R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa A. 
Clasificación:
5.0

Keep up the good work !

Pablo C. 
Clasificación:
5.0

Good people very helpful

Dana K. 
Clasificación:
5.0

Very friendly and helpful agent. Tail light was out on trailer and he fixed it for me.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafiel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHTON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley S. 
Clasificación:
5.0

This was not my original location. When I arrived to pick up my truck, the original location had not set up the truck for mobile check in. I had to call customer service and have the location changed. While I got my truck, it was an hour delay. I appreciate your reply for walking us through the fix, but it was overall frustrating to have this happen.

Randall K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
5.0

This was a great experience.

Priscilla W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T. 
Clasificación:
5.0

The U-Haul online, no contact process did not work well for either pickup or return. Directions/instructions lacking for that process. Very bad online/app for U-Haul. But i have nothing bad to say about SSC Auto. Thank goodness SSC Auto was open for picking up the truck.

Shelley J. 
Clasificación:
5.0

Na

jack B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee R. 
Clasificación:
1.0

Be friendlier.

Pam T. 
Clasificación:
4.0

They were my fourth stop in an effort to find a 5' x 8' trailer, but they had one. Uhaul's computer system kept leading me astray. But when I arrived here everything went well.

neil A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Al M. 
Clasificación:
2.0

The personnel at this location seam lost and unsure of process. This is unlike other locations I have picked up equipment from. Satisfied with the vehicle and dolly.

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

krista K. 
Clasificación:
5.0

Customer service was exceptional. Don't change a thing.

Ron M. 
Clasificación:
5.0

You guys forgot my dolly :(

Rylie B. 
Clasificación:
5.0

This location is perfect for the ASU Poly students. It is literally right down the street. And that staff at the location (SSC Auto, 18214 E Williams Field Rd, Gilbert) is very friendly and accommodating. Highly recommend!

JENNIFER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donavan W. 
Clasificación:
4.0

I asked them to check my gas when I dropped off the truck. They hopped in the truck and said they would check in the back. I did put in two gallons of gas before returning the truck but my final bill I was charged for 2 gallons of gas. I reached out to the office and left a message but no reply. I just think the gas thing is a racket. I used the scale on the paperwork when I refilled it. I feel like they ripped me off.

Ruth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna C. 
Clasificación:
3.0

My problem was not with the location. I called to schedule picking it at one place that they told me had 24/7 pick up, then the next Day I got a call and they asked me to pick up somewhere else since the first location didn't actually have 24/7 pickup(not sure why they told me it did). I agreed and then when I got there that night that hadn't changed my reservation location online so There was no button to pick up the truck. I called and was on hold for 15 minutes late at night in the dark so after a while I went and tried to manually change it but it said the location they told me to go to on the phone didn't have my truck available. So then I had to change it to a third location myself and go pick it up there. So the customer service was no helpful to me at all

Sydney B. 
Clasificación:
4.0

Other than the size we reserved being unavailable- our experience was very good. That little hiccup could have been disappointing if we had not also had a pickup truck. The personnel were very friendly and the vehicle ran great!

Julie E. 
Clasificación:
1.0

I refilled the gas to the same level it was given. I drove 20 miles total. I put 2.5 gallons into the truck. That's 8MPG. I was charged $51 for low gas. I call to ask why I was charged a ridiculous fee. They tell me they have pictures and to call an 1800 number who I have been on hold with all morning. Horrible experience.

Shane R. 
Clasificación:
4.0

It was raining so I had some difficulty dropping off the truck.

Godova B. 
Clasificación:
4.0

U-haul online reservation difficult - had to do it twice from the house. When I arrived, I was asked to do the reservation again, but the location did find it and there were more questions asked in addition to the reservation. But, the u-haul experience was good.

Donald G. 
Clasificación:
5.0

The attendant at the time was great, and would go to this location again!

Dale J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor C. 
Clasificación:
5.0

Great experience, great crew and the trailer worked perfectly!!

Jay C. 
Clasificación:
5.0

Friendly helpful staff, quick pickup and expert trailer hookup

errol B. 
No se han enviado comentarios para esta ubicación.

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