All was good!
nathon B.
Customer Reviews for Springfield Secure Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The facility dealer of the truck was very knowledgeable about how to manage the mobile check in. The trucks pictured though when I got there was scratched and dented and only had the ability to submit one ticket to dispute the outside's condition prior to accepting the truck. Because the truck was parked in some trees i dont think the picture illustrated the scratches on left side and left front bumper scratch/dent. Really appreciated the staffed dealer location folks. Very helpful. Truck did what was it needed and was returned early.
AMBER S.The customer service agent was friendly and professional. She explained everything we could expect end to end.
Jonathan B.Rear facing mirrors should include site of top edge of the truck.
marie W.Thanks so much
WILLIAM W.Have earlier pick up hours or secured truck yard so additions like blankets, dollys, etc. can be placed in truck. I had to go rent those items elsewhere since they couldn't be placed in truck after hours. I picked up the truck before the facility was open.
Dennis K.There is no clear and visible U-Haul key dropbox.
SAM K.Have more moving pads available.
Barry E.It was hard to park the u-haul in the parking lot of this business.
Jose R.Great customer service. Fast, professional
Dale W.Great customer service and availability!
Sarah K.He was really good and friendly. Thank you.
KATHY C.