Did not leave me a key delaying my rental until the next day. Headlight did not work making the van unusable for about 24 hours of my rental time. Cost me money on Ubers because the keys were missing and I couldn't drive the van the first night as expected. Tried to call customer service for help wait was over 20 min. Had to extended rental because of these issues and got charged a fee. Overall horrible experience. Would not recommend UHaulKerry V.
Customer Reviews for Speed Auto Care
(Distribuidor de U-Haul del vecindario)
Freehold, NJ 07728
(In the back of CKO Kickboxing parking lot)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 2 p. m.
- Dom.: cerrado
- 5/28/2022 - 5/30/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kurtis P.
El cliente no dejó un comentario.Nick B.
El cliente no dejó un comentario.Frank C.
Prompt and friendly service.Reynaldo A S.
El cliente no dejó un comentario.Clyde K.
El cliente no dejó un comentario.Jason H.
Excellent serviceAARON C.
A mile away. Excellent service, great price. I will be back. Thank you!!Chris K.
El cliente no dejó un comentario.Thomas F.
El cliente no dejó un comentario.John L.
I sat outside the truck for over 20 min. Once my card was charged they never gave me the key location or the code to get into the box to get the key. Had to contact customer support over the phone and it was a 15 min call wait time. Then I went online and somebody helped me. The app can't have issues if it used as an every day tool.Andrew M.
El cliente no dejó un comentario.elliot R.
The gentleman in the desk very professional and helpful during the process Thanks for everythingMiguel C.
El cliente no dejó un comentario.William Evan P.
El cliente no dejó un comentario.Harold R.
El cliente no dejó un comentario.BRIAN B.
El cliente no dejó un comentario.Normirza M.
El cliente no dejó un comentario.George V.
Convenient location. Excellent service. truck was clean and trouble-free.CARLOS B.
Great experienceJOHN R.
El cliente no dejó un comentario.MEREDITH C.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Ulises C.
It was a perfect experience.PETERJ P.
El cliente no dejó un comentario.Ariel T.
El cliente no dejó un comentario.Barbra B.
El cliente no dejó un comentario.NYIMA M.
El cliente no dejó un comentario.Frank C.
El cliente no dejó un comentario.JACOB W.
This was an unstaffed neighborhood share/drop box pickup location. We called Carlos at Speed Auto Care to ask if this van had been inspected for a cross country trip--we were told absolutely. Our opinion was it was not. The cab was dirty. A brake light and a backup light were out. All tires looked worn. We had a blowout on a rear tire the same day we left on our trip. 3 days later worn front tires caused the van to shake so much we had to reduce highway speed, and in town at 25 mph the van was bouncing up and down. 4 of the 6 tires eventually needed to be replaced during the trip. We lost a day during our 2400+ mile trip dealing with Uhaul and waiting for the replacement of the tires. We blame the pickup location for not adequately inspecting the van before releasing it to us.David H.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Thomas C.
Explain all additional charges.STEPHEN W.
Easy self check in and outDANIELLE W.
I think the AC was not working.ROBERT H.
N.º 1JORGE M.
Customer Service was horrible. Crystal hung up on us twice and was extremely rude.Ruth K.
El cliente no dejó un comentario.BETH C.
El cliente no dejó un comentario.SHERI C.
Excellent servuceERIN B.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.JULIANNE P.
the person attendant sole me a used adapter for 17.00.witch fell off the trailer and had to travel to my destination without lights or signals. asked for a refund but got no response from where we dropped it off.Edward L.
El cliente no dejó un comentario.RAYMOND H.
El cliente no dejó un comentario.MICHAEL W.
Think same is OK.Lei X.
El cliente no dejó un comentario.Nicholas F.
El cliente no dejó un comentario.VIOLET C.
Told gas tank was full ....it was not. All the additional feesHenry R.
El cliente no dejó un comentario.MITCHELL H.
El cliente no dejó un comentario.Sheldon K.
How do you improve on already good service?Robert C.
Signage is poor but service is speedy. Truck was full when received and in good working orderANNJANNET J.
El cliente no dejó un comentario.SHAWN W.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.ALMA G.
El cliente no dejó un comentario.Anthony A.
I got moved around to 3 different locations and never got the size truck I needed. I was told there was none available. What was the point of reservations if your just going to give me what's available.Robert O.
El cliente no dejó un comentario.Danny S.
El cliente no dejó un comentario.CHRISTOPH H.
El cliente no dejó un comentario.Michael A.
Would use this location again and recommend it to othersDOLORES L.
Truck was in good working order and clean. Speedy service at check outMichael A.
For some reason my car dealer didn't install a trailer ball, the person I was working with left for lunch while I was at the auto parts store trying to purchase one. I was told that I'd have to wait 50 minutes, luckily someone in the shop stopped his work to help me.Ann L.
Dropped off truck after hours on Sunday.Gregory B.
El cliente no dejó un comentario.Kimberly A.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.Sean H.
Convenient self-pick up and return allowed me to move on a Sunday. Would use again.monica H.
Quick and courteous IN and OUT. I would recommend this location to others.Patrick J.
All good. No complaintsJustin S.
El cliente no dejó un comentario.JOHN M.
Personnel was polite and efficiently handled the rentalErez L.
thank youToniAnn J.
Quick and friendly serviceYamin S.
Truck was clean and trouble free. Provided just the right size truck for what I neededSharon P.
Despite being a small shop, the level of customer service is top-notch. If I am ever in need of a truck again, I will use this shop without thinking twice.Leslie S.
El cliente no dejó un comentario.David F.
Ensure that the customer gets the equipment they requested a week in advance. Truck was parked/hidden in a parking lot forcing customer to look around for 30 minutes looking for it, and most importantly no dolly or furniture pads that were requested were provided. Terrible customer service even returning the truck and waiting 20 minutes. I've used uhaul plenty of times and I'd never provide their services from a location that operates in that fashion.Kristijan Z.
The staff at the location was polite, competent and had excellent customer service skills.Ben R.
easy and fast pick up and drop offALEXANDER H.
El cliente no dejó un comentario.samuel B.
El cliente no dejó un comentario.GUSTAVE V.
Easy to with and explained everything on dispatch.Leonard M.
El cliente no dejó un comentario.Richard K.
Would use again and recommended to others. Lighting is rather poor at night but overall good service: truck were clean and in good repair.Kyle C.
buena experiencia. El personal my atento. Recomiendo este sitioJuanita R.
Quick In and OUTcole W.
El cliente no dejó un comentario.ERNEST P.
would recommend. Good serviceJames D.
I did a city rent which the uhaul guy told me is good for 4 hours, then he texted me the truck is due in two hours and then he started calling me and and then he charged me â€œsafe move insuranceâ€ without asking meDEMETRIO M.
El cliente no dejó un comentario.DAVE D.
El cliente no dejó un comentario.angela D.
convenient location. Quick in and outMark B.
Would use againBrielle H.
self check in and check out was a breeze. vehicle was cleanTimothy P.
Speedy service.Timothy M.
Servicios adicionales en esta ubicación
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