My pick up for my truck got moved to this location. The mobile pick up process was a headache and had to call regional office to get Uhaul.
Megan W
Customer Reviews for Specialized Truck Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I selected in person pickup! Get to the location they were closed had to do the online pickup, which by the way was horrible! Kept getting errors couldn’t properly do the check in. I was not happy! Check out was just as bad! Next time read what your clients want and not assume! Not happy!
Krystal GWe needed a trailer light adapter and it would have been handy for the location to have one on hand to purchase vs having to go get one and come back. Would recommend that the coverages for the rental trailer be better explained on what they cover.
Becky MNothing
Drew HTrailer had fender damage that worried me, otherwise it was a great experience
Dakota KI had a reservation in Paynesvile, MN that no one was at that location at the prescribed time, and this location had a auto transport available and was extremely helpful.
Timothy TThey forgot to include my furniture dolly making the move that much more difficult. When I received my invoice, I was charged for the dolly.
RANDALL NThe location was fine. The locks were a bit difficult to open just how the mechanism was.
Cole F