Customer Reviews for Sparta Hardware Inc
(Distribuidor de U-Haul del vecindario)

447 comentarios

904 S Black River St   Sparta, WI 54656
(@ I-90)

(608) 269-2630

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 8 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(608) 269-2630

904 S Black River St
Sparta, WI 54656
(@ I-90)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 8 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Since you have to refill the truck with gas I estimate about 10 miles per gallon. I got the 10ft truck

James D. 
Clasificación:
2.0

Faster customer service and better explanations. Why we couldn't do contactless pickup even when we selected that online. Having a 26' truck there would be beneficial.

Juan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenaro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy E. 
Clasificación:
1.0

The Sparta, WI pickup was good. However, I made the reservation to pick up at Tri State Auto in Lacrescent, MN. Nobody was at that place of business when I showed up at my reservation time I made. They did not answer repeated phone calls or messages. This is totally unacceptable. It took me over an hour on the phone and 80 miles of driving out of my way to get the trailer in Sparta, WI. I would not rent from uhaul in the future. I think my rental should have been severely discounted or free, or at least an appology seemed appropriate, but was nonexistent.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron B. 
Clasificación:
5.0

The truck ran great and the A/C was really cool!

mona R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
5.0

The man that checked me in was very helpful and friendly.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew U. 
Clasificación:
3.0

The person handling my return came out from the back and was cursing about something regarding his coworkers. During the process he then started an unrelated and unwanted political conversation. He was also talking with someone over a 2 way radio and was extremely rude to the person he was talking to. In the future I will not return Uhaul equipment to this location.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C. 
Clasificación:
4.0

There was yard waste/mud in the front of the trailer. Otherwise, the trailer was in great working order.

Kris AND Gary K. 
Clasificación:
5.0

I was very frustrated with the fact that I made a reservation to have a 10'-0" truck in La Crosse, Wisconsin by 9:00 am. I was told you would not have to go further than 60 miles away for the pick up location. Instead I was told the day of I was to pick up the truck that I would be going 90 miles away. I spent more than 2 hours on the phone to try to see if something opened up over the weekend and get the pick-up closer. So All I could get was a 26'-0" truck 30 miles away. Which i took it to not kill 3 hours from my moving day driving to get this truck. Then to add salt to a wound I had to pay the additional fee for the larger truck which I feel I should have not had to pay because of the lack of trucks. I feel I should to have to only pay for the 10'-0" truck. It was not my issue there is a shortage of trucks. So over all I am frustrated with the fact that I went from paying $186.00 plus gas to $250.00 plus gas. all of this has nothing to do with the pick up location in fact they were great!

MICHAEL E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Very nice and focused on the customer

DANIEL V. 
Clasificación:
5.0

Nothing. These people are great. Fast service, great customer service. Best I have ever had.

david R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colt U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gunner K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL O. 
Clasificación:
4.0

Perfect

KURTIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam T. 
Clasificación:
5.0

The service man was knowledgeable and very nice to deal with.

Doug S. 
Clasificación:
4.0

Have equipment THERE - reposition vs change location in 11th hour, unacceptable with only 1 driver. Also charged for added insurance when specifically deselected initially.

Dean A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob M. 
Clasificación:
5.0

Maintenance check was not run on this vehicle. Windshield wipers were in dangerously bad condition. Engine broke down on the highway... Catalytic converter likely bad. Truck was old and beat up.

Gregory C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

Half the trailer lights don't work . Had to bring it back

Joshua B. 
Clasificación:
2.0

Blinker check was done by a worker prior to leaving. Upon arriving at the destination, found out that the drivers side blinker was not plugged in.

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARYLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDean P. 
Clasificación:
5.0

very clean and helpful. definitely a full service store.

terry M. 
Clasificación:
5.0

Great customer service. Easy check in and out.

WILLIAM D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

I can't think of anything. The trailer worked perfectly and the service was outstanding.

Matthew U. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM R. 
Clasificación:
5.0

Wonderful people never any problems quick and easy--in and out have rented couple times and will for sure no doubt rent from again and I do tell family and friends to Trent from this location have a great day😄

Wayne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

I made my reservation well over a month in advance to pick up in Tomah wi. A couple days prior to my move I received an email stating I had to pick it up in Sparta wi, an additional 15 miles out of my way, one way. Meaning an additional 30 miles total. Being that the reservation was made so early I chose to eat the extra miles as I understand that things could change in that period of time, however notification of some sort would have been nice. Then I was told that I could return the vehicle to ANY uhaul center. The website wasn't working at the time of drop off so after putting the keys in the return box I called uhaul. While on hold for 25 minutes the recording continually stated that return to another uhaul center was acceptable and to just go to uhaul.com/share. Once I finally was able to speak to someone I was informed I would be charged double for returning the vehicle to a different location. Had I known that was going to happen I certainly never would have returned it to the nearest center. I would have driven the additional miles to the place I rented it from. I will never use uhaul for moving anything again. I will also never recommend uhaul to anyone. Moving is expensive enough and then to be charged double because you did what you were told was ok, it's not right and it is awful customer service.

stephanie E. 
Clasificación:
4.0

You really need to find a way to guarantee one way trucks! And if you can't, figure out SOMETHING to make it sting less!

Tammy C. 
Clasificación:
4.0

The truck was fine but the U Haul 24/7 service is far from applicable. The website wouldn't allow me to log on to pick up the truck. Twice I called the support number and waited on the phone for more than 10 mins with with no one answering. I had 9 people standing around for 2 1/2 hrs waiting until the store opened up before we could move anything.

Richard S. 
Clasificación:
4.0

Good experience

Dennis T. 
Clasificación:
5.0

Everything was explained and shown to me. Thank you for making my move easier.

Lori W. 
Clasificación:
1.0

Truck smelled like drugs and I think I was over charged

samuel K. 
Clasificación:
4.0

Hank was too busy while several other staff were unable to help me and others. Ck in went fine. Thank you Hank!

Victoria F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nanette V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
5.0

My only issue was I requested the truck from the Rose St location in La Crosse. Apparently they don't house trucks that go one way, and only 26' trucks go one way? My check in status was still la crosse but I was informed (politely) by the associate at the desk I had to run to Sparta to pick it up. I just have a suggestion, for the Uhaul online truck reservation, if it's true I can't pick up a truck from a location, it shouldn't be an option, and neither should a truck size. I enter the path I drive, the website should have algorithms to let me know, "hey you can't do this". I didn't mind the fact I had to drive from La Crosse to Sparta, I did mind that I had an expectation, and it was not met. I also didn't receive any information on the change until that night via email. Had i been notified sooner, I would've been slightly less irked. Either way, just a suggestion.

Jacob K. 
Clasificación:
5.0

Awesome service at the Sparta Wisconsin Hardware store

Craig F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
3.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

The Sparta Hardware employees are fantastic and efficient.

KRAIG B. 
Clasificación:
5.0

I dont think it gets much better then it was, very nice and helpful people.. I even came in right before they closed for the night and the guy was awesome

wayne N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
4.0

Employees could be more nice.

Mckenzie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arnold M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA I. 
Clasificación:
5.0

This location was convenient and service was exceptional

sue T. 
Clasificación:
4.0

El cliente no dejó un comentario.

BART K. 
Clasificación:
4.0

Overall the drop off was ok. I had to wait a lot for assistance. The guy who checked me out was nice and was wearing a mask??. He did tell me of I wanted to file a complaint I'd have to go through the call system and wait the 20 minutes if that's what it said. The parking lot was alright, but had I gotten a bigger truck, like I have in the past, the parking wouldnt have been very easy to maneuver in with other cars coming for other business. I did drop off with over 100 miles to spare, pinch extra gas and 2 days early??

Jennifer H. 
Clasificación:
5.0

¡Gracias!

Darrel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren S. 
Clasificación:
3.0

Online check-in was a hassle! Actually ended up going inside to check-in

Thomas K. 
Clasificación:
2.0

Had trouble checking the trailer in. Technical problems with the program WiFi spent about an hour checking in

Kent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaelan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louann D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Riley C. 
Clasificación:
3.0

The attendant was very helpful and was very nice

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandi J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison H. 
Clasificación:
5.0

Larger trucks

DEBBIE O. 
Clasificación:
5.0

Availability of large trucks..24' and 26' is way below expectations. None available in a 30 mile radius. Not just at that time...always.

DEBBIE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kurt H. 
Clasificación:
5.0

I wish they were closer to the location I desired.

Terry V. 
Clasificación:
5.0

Highest level encounter. Not much room for improvement.

Robert V. 
Clasificación:
1.0

I had to drive 27 miles from the original spot that I reserved my location and they would not give me any deal on mileage and the truck was extremely dirty. I am allergic to dust and the cab was full of dust and I started sneezing. It was horrible and then I had to pay for 54 miles that I should not have to pay for and they didn't care at all. Horrible experience.

Tina P. 
Clasificación:
3.0

Again not really the place didn't meat with anyone there but customer service was a joke for the uhaul company. Not going to go through this company again don't need the extra headache and stress.

damon C. 
Clasificación:
4.0

Previous customer did not clean our cab area, dirty. N truck unit could use a maintenance checkup (not just checking oil) needs suspension checked out. Definitely not a smooth ride. Bouncing all over.

DARREL F. 
Clasificación:
5.0

Very helpful customer rep in the hardware store. In and out very quickly. I would rent from this location again.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia M. 
No se han enviado comentarios para esta ubicación.

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