Very busy place.
David H.
Customer Reviews for Sniders Car Care
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I returned my trailer at 12:30 pm. The office was closed from 12:00 to 1:00pm for lunch, which I didn't know. A young man that was standing outside on his break helped me unhook the trailer. I was charged for an extra days rental, do not know why. I will be calling on this.
James H.Kept a person available on Saturday just for U-Haul customer service.
Jon H.Everyone was so friendly and helpful
michele S.Great service and attitude. They were very helpful
Ted S.The truck was dirty when I picked it up. When I checked out and reported it as dirty they charged me $25 for a clean up. I am very disappointed in the electronic check out and check in process. I also reserved the truck for 24 hours but the system only gave me 21 hours and there was no way to correct it online.
James L.Parking lot is not paved. Recent rains made this a mud pit. Operator needs to invest in basic parking lot improvements (at least grade and place gravel down yearly).
Howard T.Great customer service.
Keven W.Easy to work with
Linda W.The return process was flawless.
Verna E.Personal amable
ronald T.Friendly and efficient. Even helped me find a good source for additional business I needed to get done. Would highly recommend them if you need trailer or truck rentals.
RICHARD EARL C.Not much everything was just great couldn't be any better
KENNETH MICHAEL S.Helpful and friendly, that's pretty much a perfect business:)
GREGORY S.well im very very disasstified when we got to are location an was unloadind half of are boxes was soaked an rip an all are clothes bedding an an towels was completly soaked with water we had to go an get new boxes an re pack what we could ive never never seen a mess like we went thruit took everything to get to mich an now we have to wash an dry allare clothes bedding towels an are matterees was soaked all the way thru vety very unhappy with uhaul i had my mothers urn in a boxed an it wascomplety wet it look like someone turned a hose on all are belongings i feel i should get half of my money back
SAMUEL M.Very helpful and friendly
DENNIS DEAN L.Need to get more trailers back in MI.
RUSSELL LEE P.Nada
RANDY G.Always a pleasure to rent from this location. Always very friendly and fast service. Equipment is always clean and in great condition.
JOEL DONALD P.The people were nice and very helpful and when I had questions explained it all . Your rate was also better than Home Depot .
MARTIN ALLEN K.Help customer adjust mirrors. I do thank them for pulling the truck out of the water hole for me
DOUGLAS EDWARD Z.Dirty equipment said I used kore gas when was same level and didn't give me a receipt because I paid cash
KENNETH JAMES V.First 2 I was sent to was out of business in Standish Mi. Second location sent to had no trucks and not open. Finally 3rd location in West Branch helped out.
John E.Although their rental equipment selection is limited a phone call before a visit will help you decide an alternative trailer to rent. They are very helpful.
DOUGLAS D.No one was there.
RONALD B.Always great, fast and friendly service at the Uhaul location at Snider's Auto in West Branch.
JOEL P.windshield was filthy inside & out; cereal on top of rear deck.
EDWARD DALE M.Longer hours for returns would be nice. We only needed trailer few hours and it was very heavy and difficult to unhook.
JERI ANN N.Sniders in West Branch are by far the best uhaul dealer to go to. Fast. Friendly. Fair.....
MICHAEL ALEX S.Initially the truck I reserved was not available but the young lady at the counter worked the issue out quickly thank you
Thomas S.Do not close for lunch.
THEODORE ANTHONY D.Difficult to drop off the truck there was limited parking for a large truck.
Matthew S.Excellent customer service picking up vehicle at Sniders. Did have some issues with the truck during trip though so noting that here. The radio did not work which was not ideal for a long trip. Also rained and truck box leaked damaging 2 mattresses.
MARKCHESTER K.Nothing that I could see to improve the good service I received it was fast I was well on my way thank you
EDWARD CHARLES A.Nice staff. Easy pick up.
ANGELA ANN R.Great people with great service.
Michael S.Employees were very friendly and helpful...I will be back!
LESLIE H.Communicate mileage limitation
KEVIN ALAN Y.Fantastic customer service! Friendly staff! WONDERFUL U-Haul experience!
TIMOTHY LEE C.Maintain the equipment. They had to inspect our vehicle and gave us poorly maintained equipment. We broke down.
Scott B.Great people to deal with.
MICHAEL S.Great people to work with.
MICHAEL S.Excellent customer service!
KATHY ANN B.Nothing it was good service from the time we rented to the time we dropped it off. Thank you u- haul for your services!
MITCHELL RAY H.The people at this place were wonderful and ver helpful
RICARDO LEE L.