You could start by having the truck we rented and paid for. Unacceptable!!! Once the store opened and the clerk saw that the truck wasn't there she should have immediately started making some calls. We ended up with a truck way too large for our needs dead on empty when we got in it. It got our whole day off schedule.Bruce R.
Customer Reviews for Smokers Den
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They charged me for fuel and it was right we're they said put it I even called back and she said she would fix it but today they took it out of my bank no credit back they took it not good serviceShawn O.
Everything went wellrobert H.
El cliente no dejó un comentario.Kaitlyn D.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Daniel B.
Needed to be greased on tire strap rachets.james R.
El cliente no dejó un comentario.MARY F.
El cliente no dejó un comentario.Adrian B.
El cliente no dejó un comentario.LAWRENCE K.
El cliente no dejó un comentario.victoria G.
El cliente no dejó un comentario.Julie B.
The cargo area had leaves and other debris. The reservation was for a 2-day rental with 225 miles included; the day before the rental, received a phone call that we had to pick a truck up at a location 30miles away; at pickup, the U-Haul representative changed the rental into a 1-day with only 30 miles! I'm waiting for the U-Haul investigation to complete, but right now I've been charged DOUBLE the amount that I should have paid.Michael B.
Same issue here; your software is terrible to navigate...Smokers Den was very nice, helpful and friendly....I would go there to rent....Randy B.
no complaintsJoey W.
El cliente no dejó un comentario.Shelby P.