Customer Reviews for Skyline Self Storage Boat and RV
(U-Haul Neighborhood Dealer)

544 comentarios

702-910 Johnstonville Rd   Susanville, CA 96130

(530) 250-3163

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    10 a. m. - 12 p. m. / 1 p. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(530) 250-3163

702-910 Johnstonville Rd
Susanville, CA 96130

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    10 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Location not easy to find- better firections

Robert J. 
Clasificación:
4.0

Everything went fine

Tom S. 
Clasificación:
5.0

The trailer I rented needs maintenance, on the driver side fender (the one that folds down) the front strap hook needs to be straightened and a rivet replaced.

JC J. 
Clasificación:
5.0

The trailer equipment is very old and tired. That is not the fault of the location, however.

Kenneth K. 
Clasificación:
4.0

Open earlier in the morning. Suggest 7 am to 8 am. Opening at 9 am is late and opening at 10 am on Sundays is really late.

CLINTON MATTHEW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL C. 
Clasificación:
5.0

It was a great experience

Deanne G. 
Clasificación:
5.0

Nothing— great service!!

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean M. 
Clasificación:
5.0

Vehicle was not maintained very well, the front steering was almost shot completely. The price per mile is ridiculously high on top of the of the rental fee. Gas is already high enough. For that price I'm going to Penske truck rental next time. P.S UPDATE YOUR FLEET.stop renting old worn-out equipment.

Dane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

everything went smooth.

PETER KENNETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
3.0

Very limited hours no Saturday services.

James M. 
Clasificación:
5.0

Steering on the truck was absolutely terrible. Unbelievable that the truck was allowed to be on the road. I did not have enough time to exchange the truck I would have. Very dangerous.

MATTHEW E. 
Clasificación:
5.0

The ladies in the office were kind, funny & very helpful

Joni F. 
Clasificación:
5.0

Very sweet & helpful ladies in the office

Joni F. 
Clasificación:
3.0

provide pickup service

James M. 
Clasificación:
5.0

Great people to work with. I wish the windshield would have been clean. Other than that the man was very helpful and pleasant.

Benjamin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA F. 
Clasificación:
5.0

Both ladies were outstanding from start to finish. People like Eve and Kris made a stressful moving experience a very pleasant one. We couldn't thank them both enough!!!

Lady K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B. 
Clasificación:
5.0

The staff were helpful, professional, and made you feel Welcomed. Excellent customer service

Tony E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Truck damage was not marked

Norman W. 
Clasificación:
3.0

The shop was closed and the employees were out to much during my drop off.

Galen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
3.0

Overall staff at was fine. It was a little odd that we weren't greeted or acknowledged when we walked in the door. Due to the fact there was two employees at the front desk working on a computer and not immediately helping another customer. I was a little upset that when I asked for the final total with tax and insurance included at the desk I was given an incorrect amount by under $100. I only realized that the amount I was charged was $100 more that what I was told and verified with the employee when I looked over my receipt. The vehicle itself had a very large crack running down the middle of the windshield that was disclosed to me after the purchase of the rental. It would have been better to know prior.

Paul A. 
Clasificación:
5.0

Very friendly and knowledgable staff. Quick and easy to get a rental.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerri C. 
Clasificación:
1.0

THEY NEVER OPENED ON THE DAY I WAS TO PICK UP THE EQUIPMENT. HAD BID SIGN ON DOOR BRAGGING THEY ARE STAFFED 7 DAYS A WEEK. U HAUL TRAFFIC CONTROL CONFIRMED THEY WERE SUPPOSED TO BE OPEN. NO SIGN, NO CALL BACK, NO APOLOGY. HORRIBLE SERVICE !!!

Ariel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sierra P. 
Clasificación:
5.0

Great experience 100% professional atmosphere help was more than willing to do anything g to make this a positive experience.

John B. 
Clasificación:
5.0

Great friendly and professional

Jared E. 
Clasificación:
5.0

Drop off location was excellent. Lots of help !

Craig W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan S. 
Clasificación:
3.0

Trailer dolly had a brake light that was not working and it fell out of its slot on the fender on the way to pickup the vehicle to be towed. Rental yard was informed that light was not working before leaving the yard but they had no replacement part or anyone to install it if they did have a replacement part.

Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

Make sure equipment is on working condition

Hector B. 
Clasificación:
2.0

The internet or computer was giving the office person a hard time and it was over an hour of trying to check me in to the system. Next time I will not rent a uhaul from a small place in a rural area. Please update their system. ¡Gracias!

Cristina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

Staff communication!

Grant L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
3.0

Agent needs to maintain equipment. and assist customer in getting repairs done. She could have calls Susanville Towing, which does all their work and told them to fix the damaged tire. I had to wait till I got in contact with U-Haul, two hours, to be told to take to Susanville Towing.

Betty B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brennon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK J. 
Clasificación:
5.0

Nothing more...Very proactive

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianna P. 
Clasificación:
5.0

The two ladies working the U-Haul station were very professional and helpful. They noted previous damage to the truck and didn't try to hide anything. They were two people I would want working for me if I were an employer.

Greg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zack D. 
Clasificación:
3.0

Minimal staffing with service at a window similar to a hot dog stand.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL C. 
Clasificación:
1.0

Have the truck size that was reserved. Explain contract.

Robert N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

I have fused U-Haul many times over the years. I have never had a bad experience. The facility on Johnstonville Rd in Susanville is clean and the staff professional, friendly and Knowledgable.

Shannan F. 
Clasificación:
1.0

tire warning light on. blue tape holding winsheld in. shifter very stiff. i was told to leave trailer light on when full even though no trailer. place i dropped it said that was wrong and i used way more gas.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL L. 
Clasificación:
5.0

I think they're doing a great job at this location. I can't think of anything else they can do to improve on

Jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey B. 
Clasificación:
5.0

Nothing, they were wonderful all around!

Charlene K. 
Clasificación:
1.0

My reservation was moved to a different location (>100 miles away) at a later time less than 24 hours before the time of my original reservation. I was told when picking up the truck that I was paying for seven days even though my reservation was for four. I will never use U-Haul again.

Dalton N. 
Clasificación:
5.0

The best Uhaul experience I've ever had. This Uhaul location should be the standard for every Uhaul location to imitate. Customer service was outstanding. I've been to a lot of Uhaul locations over the years and the employees here made this one the best. Great job Uhaul.

Damon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

This whole experience was smooth and comforting from the equipment, staff and going in and out fast

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sion G. 
Clasificación:
5.0

Professional folks and I hope to get a chance to rent from them again. Thank you so much!

Sierra W. 
Clasificación:
5.0

Excellent costumer service at the Susanville U-Haul. Staff was the best. Ravening Fan. 

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen G. 
Clasificación:
5.0

The windshield had hard water stains-difficult to see when sun shining in. Gas tank doesn't register full-only 3/4 tank. Staff very helpful.

Kathy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmy Lou C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie R. 
Clasificación:
5.0

Nothing. Great, friendly service willing to assist you with both storage needs and rentals needs. Amazing staff!

Kele K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
1.0

The vehicle had body damage, steering was all out of alignment, front end shook when you got over 50mph and they rented me a broken appliance dolly.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

outstanding service!

James W. 
Clasificación:
5.0

Very thorough and fast at check in

James F. 
Clasificación:
5.0

Had to drive 81 miles there and back after uhaul canceled my reservation which pissed me off incredibly but I needed the trailer so they bent me over a barrel. The staff I susanville was awesome though! Thin blue line!!

Trenton T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Uzo E. 
No se han enviado comentarios para esta ubicación.

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