Your app is horrible. I tried multiple times to load everything for the return but I couldn't access the required features. I highly recommend you work on it because it was very frustrating for me.Jesse B.
Customer Reviews for Simply Elegant Event Rentals LLC
(Distribuidor de U-Haul del vecindario)
Summerville, SC 29485
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9 a. m. - 5 p. m.
- Mar.: cerrado
- Mié. -vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- 5/31/2022: 9:00 a. m. - 5:00 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DJ F.
El cliente no dejó un comentario.Shannon B.
El cliente no dejó un comentario.John M.
Well the workers who hook up the chains did them improperly.MARTIN B.
Pickup and drop- off were fast and convenient. Staff was friendly and helpfulDave K.
El cliente no dejó un comentario.Alfonso H.
El cliente no dejó un comentario.nathaniel R.
No problem with drop offChristopher S.
Great place! Pleasant staff who are always helpful.Courtney A.
El cliente no dejó un comentario.Donald K.
The truck that had been "confirmed" was not "back yet" at my confirmed time, and the only trucks available were the smallest and largest. Sorry, but I am not trained to drive a 26 foot truck! I had to make 4 trips in the small truck and pay my movers overtime, because no one bothered to let me know that if their only 20 foot truck was not returned in time, I would be stuck/out of luck/unhappy. Bad business/bad attitude (not once did she say sorry... for any of it)Phillipa B.
El cliente no dejó un comentario.Shaun U.
Great customer service at this location, very friendly staff.Krista H.
El cliente no dejó un comentario.Regindena M.
Had to wait for van since it wasn't available at my reserved time. Large key requires it to be put in special box when returning after hours. All boxes were locked and had to wait an hour for someone to come get key from me.Nancy R.
Nothing, parking is very limited.Cheri S.
Knowledge about products being rentedGriffin W.
El cliente no dejó un comentario.james F.
Original drop off location would not accept the uhaul trailer. They directed me to a second location that would not take the trailer. Called uhaul main number to find a drop off location and they were useless. An overall very BAD experience. Would not recommend using uhaul for trailers or installing hitches.Ronald B.
Make sure they input the fuel level correctly. The paperwork said it had an 8th of a tank and it didn't. The truck was on empty. Literally! I went back inside and let them know and they said it couldn't be changed and to let them know at the drop off location.ZACHARY E.
El cliente no dejó un comentario.Richard T.
Busy loxation and it took several calls toncontact someone. Drop box was full so that necessitated an extra trip during my work day, the next am, to hand keys to a person.MICHELLE L.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Nathan J.
El cliente no dejó un comentario.Paul S.
Very friendly people.CARL R.
El cliente no dejó un comentario.WOODROW B.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.FRANCIS H.
El cliente no dejó un comentario.PAUL S.
El cliente no dejó un comentario.Matt P.
El cliente no dejó un comentario.Katie M.
El cliente no dejó un comentario.ANDREW I.
El cliente no dejó un comentario.ANNETTA P.
This location is an events business and was busy with events customers on the Saturday afternoon we arrivedMonica J.
Charge one total at time of pick up.Khrysta V.
El cliente no dejó un comentario.CHRISTOPHER P.
The ladies are always so friendly & welcoming! I've rented from them several times & usually check to see if they have the size vehicle I need when I need one first!TRACY S.
El cliente no dejó un comentario.Dennis G.
El cliente no dejó un comentario.JONATHAN S.
Was not informed of the additional after hour charge of $20 for not checking it back in online. if I had been informed of the online check in information, I would have checked it in online. I was told that they were closed on Tuesday and all I had to do was park it and lock the keys in the box. Was a little surprised at the final cost.Marilyn H.
The service reps should confirm the vehicle listed on the contract are the same as the keys and the vehicle you are walked to are the same. At this time they state it's the customers responsibility to discern the difference. And apparently, it's also the customers responsibility to know what the mileage and fuel levels are for equipment they aren't driving. At this location, the customer is wrong even if they (local service reps) make a mistake. A complaint has been filed with the corporate office as they were unwilling to correct the situation or admit their own error.ELIZABETH B.
El cliente no dejó un comentario.WAYNE L.
El cliente no dejó un comentario.Benjamin V.
The mileage was way too expensive to be worth it. The place I picked it up at was dismissive of my needs. The van itself was dirty and smelled like cigarettes and the box truck interior had garbage and dust inside it.JohnMark F.
El cliente no dejó un comentario.Norma A.
El cliente no dejó un comentario.JESTINE S.
My son-in-law was pulled over by the police for the tag expiration not showing clearly, and the vehicle registration was not in the truck. Simply elegant blamed U-Haul. They also called me regarding their items not being returned when I didn't get anything but the truck and a dolly so their paperwork was mixed up. When we picked up the truck the one they gave us the key for was not available and they had to redo the paperwork.PHILIP C.
El cliente no dejó un comentario.DALE B.
Thank You !JAMES S.
Y'all are awesome!!JUDSON C.
Repair the steering on this truck. It wonders all over the road when driving.Kennon H.
El cliente no dejó un comentario.Brandon L.
El cliente no dejó un comentario.KEVIN C.
Do not ban a customer from extendingKIMBERLY G.
The store was extremely busy...yet the staff remained professional and efficient. They were also very friendly.Ronald M.
El cliente no dejó un comentario.PHILLIP L.
Very friendly. The process was swift. I will recommend and use in the future. Thank you for making our move a smooth transition.BETTINA S.
El cliente no dejó un comentario.DAN M.
El cliente no dejó un comentario.Charles N.
El cliente no dejó un comentario.WOJCIECH B.
They accommodated my keeping the truck parked for a few hours with my stuff in it.Andrew T.
El cliente no dejó un comentario.ROLAND S.
El cliente no dejó un comentario.TONI T.
El cliente no dejó un comentario.Lindsey R.
Rental went well. Very friendly and helpful staffDONALD B.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.TERESA F.
El cliente no dejó un comentario.NATHANIEL B.
El cliente no dejó un comentario.NEIL W.
Fast friendly and knowledgeable rented 3 times from this location and every time a plus. Have had problems at other states and sites. Trucks rental boxes trailer we have had them all this location is the best I have found.LARRY T.
Get new people they were the rudest people I have ever dealt withDAVID C.
Very easy to turn the equipment in.GARY D.
Become more aware of your servicesJavon T.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.DANIEL G.
The lady was rude because I did not have a mask on. However the sign was not easily visible.Jerry M.
It is my fault for not making a fuss when I picked up but this wss my second uhaul location of the day as the first did not have the vehicle I reserved and I was really behind schedule. My uhaul had half a tank of gas not the 7/8 it said it had and the low tire pressure light was on the whole time.Jennifer N.
El cliente no dejó un comentario.ARTHUR B.
El cliente no dejó un comentario.PIERRE L.
The pick up process was long and complicated. I was not informed that I would need to provide 2 phone numbers of friends who would answer an 800# over the holiday weekend to vouch for me. I was told everything was completed online. When I arrived there was a lot more to do.Brian P.
May need to go over with staff how to hook up a trailer. After the trailers tongue lightly hit my bumper, I had to instruct employees on proper procedure on how to attach/shorten safety chains. It was somewhat shockingâ€¦â€¦ office staff was quick, diligent, and friendly.STEPHEN R.
El cliente no dejó un comentario.CHERRI M.
El cliente no dejó un comentario.MICHELLE B.
El cliente no dejó un comentario.STEVEN C.
NOTHING AT ALL EVERYTHING WAS GOOD.RAUL D.
El cliente no dejó un comentario.MIGUEL T.
El cliente no dejó un comentario.ROBERT J.
El cliente no dejó un comentario.Mary Lee M.
El cliente no dejó un comentario.CHRISTOPHER G.
I couldn't return the truck to the location I was supposed to go to because it was full. We found Simply Elegant Event Rentals nearby and they were great.Victoria P.
Poor preparation. Poor customer service. Poor delivery. Won't use this location again.Bruce A.
El cliente no dejó un comentario.JEFFERY B.
El cliente no dejó un comentario.Armando M.
El cliente no dejó un comentario.BEULAH N.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.Diedra W.
El cliente no dejó un comentario.ANGELA S.