My AT i rented broke down 150 miles from Atlanta . It was scary. Uhaul did get it fixed but I had to get a hotel Room . No one called me back and they didn't check my rental in until 4 days later. I cancelled my return rental. Ohhh boy!GARY P.
Customer Reviews for Sherwood U Storage
(Distribuidor de U-Haul del vecindario)
Sherwood, AR 72120
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had reserved this rental at a the Lonoke AR location. After waiting 30 mins after the agreed meeting time the owner calls and said my rental was dropped off at the Sherwood location 30 mins away. An hour round trip out of the way. Was not my best experience but it is not this locations fault, they were great. The Lonoke location was a let down, after calling four days in advance and reserving, being told they open at 9 am and finally getting a call back at 9:30... business still not open and my rental was at a different location 30 mins away...DAVID F.
the men working this location were very helpful wish more places were like thisBobby J.
El cliente no dejó un comentario.JEWEL G.
The checking out and in of a rental truck was absolutely ridiculous. The website is absolutely no help. After having issues picking up the truck for hours they apparently lock the account after 15 minutes late for pickup and we had no idea. Horrible experience.jack L.
El cliente no dejó un comentario.TERRI S.
Truck was dirty. Service tire pressure sensor light was on. No walk around together to mark scratches or damage. Triangle road safety sign box was un sealed. Only 1/4 tank of gas.radio had loose wire and shut itself off every time road was a little rough.WESTLEY L.
El cliente no dejó un comentario.JONATHAN P.
El cliente no dejó un comentario.CHELSEA S.
Best experience I've ever had at any UhaulBOBBY B.
El cliente no dejó un comentario.RICHARD C.
El cliente no dejó un comentario.GEORGE W.
When returning your vehicles make your gas price reasonableKeith J.
El cliente no dejó un comentario.DAWN S.
El cliente no dejó un comentario.MAYADA M.
Awesome fast serviceDAVID S.
Truck had a bad sensor that needed to be replaced. There was a warning light on the dash. I asked about it and the gentleman said to ignore the warning light that he had put air in the tires that morning. Friendly personable staff. Clean location and the truck was clean. I would use this location again.MANDY P.
El cliente no dejó un comentario.Mitchell K.
It was a horrible service. When I Tried to return the uhaul using the link he provided it would not allow me to return it do to the person who checked me in put the wrong miles on my contract. It was my first and last time using uhaul. Now I see two different charges on my credit card for his mistake. I am very disappointed and dissatisfied.LATRINA C.
I was charged an extra $123.53 Put my account into overdraft Im pissedTRACY M.
No improvement needed best experience I had ina long timeHENRY P.
Great service. The issue i have was with my original drop off location on MacArthur. There was no where to park, the office never picked up the phone or called me back. There was no one there to help. Calling other Uhauls in the area i kept getting useless answering machines that couldn't help me and couldn't connect me with a human. That alone makes me consider never using Uhaul again. Moving is stressful enough without not being able to contact you.PHILLIP D.
El cliente no dejó un comentario.JACQUELINE S.
The young man who helped us was friendly courteous and helpful.PATRICK L.
Thank you for your excellent customer service! You are THE best!SUSAN L.
Everything was great!TRACY M.
El cliente no dejó un comentario.Matthew P.
El cliente no dejó un comentario.Preston G.
El cliente no dejó un comentario.ALAN R.
El cliente no dejó un comentario.TERRY L.
El cliente no dejó un comentario.CALANDRA C.
employees professional and helpful. price reasonable. equipment in good condition and clean.ROSEMARY B.
The truck was clean and well maintained. The trailer to pull our car was out of order. I needed to leave my car in Little Rock, drive to Nebraska, and fly back to Little Rock to get the car.MICHAEL J.
The truck was a piece of crap. It damned near beat me to death, and UHAUL charges me for a few extra miles. I will never again use UHAUL. U-SUCK! And I will let everyone I know know.DAVID R.
El cliente no dejó un comentario.ANETRISE L.
El cliente no dejó un comentario.RUTH H.
El cliente no dejó un comentario.FOY G.
He staff helped me make sure I choose the right option for me and helped me make sure I didn't pay for more than what I needed. He was great!COURTNEY L.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.RAFAEL R.
El cliente no dejó un comentario.JOEY H.
El cliente no dejó un comentario.TIFFANI F.
Make sure the ratchet strap is secure, make sure the top doesn't leak, maintain equipment better.ADAM G.
El cliente no dejó un comentario.HEATH W.
El cliente no dejó un comentario.DERRICK G.
El cliente no dejó un comentario.JEFF T.
El cliente no dejó un comentario.MELVIN S.
El cliente no dejó un comentario.MELVIN S.
Service excellent! However the truck needed shocks/ suspension attention on the rear end and the driver's side rearview mirror wouldn't hold it's position so safety concerns.JOHN C.
I am not paying for a two day rental but a 24 hours it was a local move 20 miles 43miles total. I am retired Air Force and rented a storage unit from this place â€œSherwood Storageâ€ no discount. (Not your problem but they are representing two businesses. I was told don't worry about sweeping out storage unit. The next day my friend went in to use bathroom and was handed trash. I mentioned that because I didn't get along with the employee. Back to u-haul I went online and checked to make a new reservation I could get the rental for 24 hour period. The young man had a issue with me from the start and I told him that's what I want. He leaving at 6 pm if you have back in by 8am I'm like no a 24 hour period is what I'm payingROBERT H.
El cliente no dejó un comentario.MELANIE W.
Provided them with suitable transportation.Veronica A.
El cliente no dejó un comentario.RONALD D.
El cliente no dejó un comentario.JENE P.
Great service.MICHAEL J.
El cliente no dejó un comentario.LACOLSHA W.
When you get a trailer for a small old puny person, maybe suggest a trailer with attached Jack so customer can get it off their hitch without asking strangers for help.JEANNETTE V.
El cliente no dejó un comentario.NANCY B.
Nothing. The customer service representative was extremely nice and helpful.LAKISHA T.
El cliente no dejó un comentario.LAWSON H.
El cliente no dejó un comentario.CAREY D.
El cliente no dejó un comentario.JASIMINE J.
El cliente no dejó un comentario.JOE T.
How did the price go from $39.99 to $90? False advertising or just a lot of taxes and hidden fees.Robert G.
El cliente no dejó un comentario.MICKEY M.
Just keep the good service.ALI V.
Great service!JOSEPH B.
El cliente no dejó un comentario.ALEXIS B.
El cliente no dejó un comentario.JANET H.
El cliente no dejó un comentario.Andre C.
The rental/storage facility was very clean and not over crowded like many stores around my area. Jake was fast and courteous and I highly recommend this location. Keep up the good work.LARRY B.
El cliente no dejó un comentario.RAY B.
It perfectlySOKPHAL L.
I had a great experience. Truck handled great. Hauled through the hills with no problem.Shannon L.
Nothing. Everything was special including the nice man who helped meJOSEPH H.
Top notch location great customer serviceMARK M.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.David R.
Great experience overallJoe C.
El cliente no dejó un comentario.Kimberly F.
This was by far the worst rental experience I've ever had. I had to travel to 3 different locations to pick up my full reservation. Even after calling before my reservation to confirm that everything would be ready for me and correcting my email address that the person I reserved with inputted incorrectly, everything was still incorrect. They wasted 4 hours of my time in order to finally be able to pick up my truck and auto transport. They chances the price that I was originally quoted. I also had to ensure they did not rent off the trailer that I had reserved before I arrived with the truck that I had to pick up at the location before. The poor staff has constantly deal with irritated customers because the Uhaul management continuously overcooks them. According to the second location I was sent to, â€œthis happens 7-8 times a week.â€ Learn to book a simple appointment prior to pick up.trevor S.
El cliente no dejó un comentario.GARY D.
El cliente no dejó un comentario.Taylor B.
El cliente no dejó un comentario.David P.
The first truck we we were dispatched did not have any tail lights or breaklights on the passenger side. I was given a smaller truck that was so bad that I would not ever get a vehicle from this location. The second trucks alignment was so far off that in orser to go straight I would have to hold the wheel 90 degrees to the right. Then it also had an exhaust leak that was both audible and I could also smell it.JEREMY A.
El cliente no dejó un comentario.FELANTRA F.
The young man who works there is always very helpfulLARRY H.
I had a horrible experience with uhaul. I will NEVER use this company again. And I would NEVER recommend this company to ANYONE!!!Mika D.
El cliente no dejó un comentario.LINDA P.
The first time the U-Haul agent actually hooked the trailer up for me. 5 star compared to most U-Haul rental locationsMartin F.
El cliente no dejó un comentario.Bobbie D.
El cliente no dejó un comentario.Adam P.
El cliente no dejó un comentario.Charlene F.
Jake was really helpful in helping with the mixup on return of rental. He was very professional and courteous. Rental was clean and met our needs. Thanks for making our move possible.Jalisa M.
El cliente no dejó un comentario.April R.
Service was excellent from start to finish. Employees friendly, helpful, and professional. I highly recommend this location for storage and rental.Lynda N.
Friendly and courteous staffSTEVEN R.