Customer Reviews for Sherwin Industries Inc
(Distribuidor de U-Haul del vecindario)

127 comentarios

28020 Kramer Rd   Waterford, WI 53185

(262) 514-2031

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 3 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/5/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(262) 514-2031

28020 Kramer Rd
Waterford, WI 53185

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 3 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/5/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Vince R. 
Rating:
5.0

We have used this location/service before. Always efficient & convenient

Bruce F. 
Rating:
5.0

The online self service was the worst! I will never use the online self service again. It makes it more stressful then it has to be.

Jeremiah M. 
Rating:
5.0

Customer did not leave a comment.

Cary A. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Trailer worked out perfectly!

John A. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

Everything went well.

Bruce R. 
Rating:
3.0

Had an extremely hard time returning the tow dolly after hours. The GPS on the U-Haul site said that I wasn't in the right location so it wouldn't let me complete the rental finalization. So I parked the tow dolly and put my rental agreement in the Dropbox and drove home and called U-Haul to make sure everything was okay and when I get got home they told me that I should go back. So I went back called again and had to wait a half hour on the phone for somebody to answer as the wait times were really long and when they did talk to me they told me that I should walk around the parking lot until the GPS says that I'm in the right place. I told the representative I didn't feel comfortable doing that as it was 12:30 or 1:00 in the morning and you know I'm walking around someone else's property you know looking suspicious with my phone out. But I did end up pulling my truck out on the way out and try it again and then it did work. So yeah really finicky check-in process I guess. I was very bummed took me over 2 hours to return the tow dolly and it was really cold that night. I was not happy.I had already drove 6 hours or 7 hours from Michigan and then had to wait just two more a whole hours just to return the dolly to the location that is right by my house that I've been to a million times and I know is the right location and the apps telling me I'm in the wrong place so yeah not cool.

Joseph P. 
Rating:
5.0

Customer service was great. Truck clean inside and out. Truck ran great and had no problems. Will certainly rent again.

Christine O. 
Rating:
2.0

I went to the first drop off took the trailer off only to find out that They can't take trailers so I had to find a different location. The communication was absolutely terrible and I was not happy with the service at all anywhere.

ERIC H. 
Rating:
5.0

All good

Benjamin V. 
Rating:
5.0

All good

Benjamin V. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

The staff at Sherwin Industries in Waterford is second to none! Great group to do business with!

Steven K. 
Rating:
5.0

Great crew at Sherwin Industries Inc, friendly and helpful.

John F. 
Rating:
5.0

very clean truck, very nice people

Dean Z. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Fast friendly service.

John C. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Laddie V. 
Rating:
5.0

Professional staff. Clean trucks. Easy in and out.

Joshua O. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Drop-off was quick and easy. Great location.

Garry W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen S. 
Rating:
5.0

Keep doing the same things.

Mark K. 
Rating:
5.0

It was great working with the people at the location.

ANTHONY M. 
Rating:
5.0

Customer did not leave a comment.

Jensen J. 
Rating:
5.0

Staff was helpful and pleasant.

Jeanne S. 
Rating:
5.0

Quick & efficient service. Will definitely use again

Renee F. 
Rating:
5.0

Excellent service. In and out quickly. Close to where I needed to go.

Nicole E. 
Rating:
5.0

fast friendly service.

Larry H. 
Rating:
5.0

Great location, very helpful people

Dean Z. 
Rating:
5.0

trailer looked clean, but smelled like vomit.... but we still rate it as EXCELLENT because we were desperate and the employees did everything they could to help us.

Cathleen H. 
Rating:
5.0

Customer did not leave a comment.

Greg S. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
3.0

Customer did not leave a comment.

CAMERON B. 
Rating:
5.0

Sherwin Industries has a good selection of vehicles and trailers, and they make it very easy to rent/return.

Steve R. 
Rating:
4.0

Customer did not leave a comment.

EDWARD T. 
Rating:
4.0

quick and easy

Nicholas A. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

The steering on the truck was loose with a lot of play side to side on the steering wheel.

William B. 
Rating:
5.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Pleasure doing business with you

John B. 
Rating:
5.0

Have used them twice and will highly recommend them!

DONALD B. 
Rating:
4.0

Put new tires on the trailer

Craig K. 
Rating:
5.0

Went smoothly..insurance little pricey but good idea to get. Did great 5x8 rental for what I needed

Jennifer P. 
Rating:
5.0

Easy to pick up and drop off

TOM L. 
Rating:
5.0

Personnel was very helpful. Met us outside and helped with our things.

Don B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

CLOESS B. 
Rating:
5.0

Very helpful, knowledgeable and fun

Charles R. 
Rating:
5.0

Nice local location

stewart B. 
Rating:
5.0

Very friendly, patient gal that processed me. Would go there again.

Dean Z. 
Rating:
1.0

Again, worst experience ever.

Jennifer A. 
Rating:
5.0

Great experience. Will rent again!

Carol H. 
Rating:
5.0

Customer did not leave a comment.

Troy M. 
Rating:
4.0

Customer did not leave a comment.

ronald G. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Darren A. 
Rating:
4.0

Great location and parking lot. Where's the place to rate U-Haul two segment billing for dolly and blankets. What a load of shit. Also had this confusing conversation with phone agent who wanted me to return truck by 2. I had to ask her “what's the longest time I get for my $39?” She said 24 hours. I said that's what I want. I know you'd love to rent trucks twice a day or at least plan better by hour but don't make it so confusing and don't charge for two segments of use of accessories.

Ron J. 
Rating:
5.0

website leaves much to be desired. links didn't open, credit card terminal didn't work. Sherwin Industries very pleasant and nice to work with

Dan H. 
Rating:
5.0

Courteous staff, quick turnaround. I would go to them again.

Paul K. 
Rating:
4.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

I'm very glad they were able to give me direction as whomever called to set up the drop off appointment for another location 20 miles away in Salem, WI had a major listening problem, and the website wouldn't allow me to fix it and find a closer location. It would be really great if uhaul could take their own advice on towing empty trailers, and not ask customers to drive much farther than need be to drop them off and pick them up. It's pretty rediculous.

Karen K. 
Rating:
5.0

Customer did not leave a comment.

Tracy T. 
Rating:
5.0

Awesome experience

Brett M. 
Rating:
5.0

Great people and great service

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Julie W. 
Rating:
3.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

During the pandemic communication was hampered. I wanted to make sure there was a unit available but was uncertain until just before the rental.

Darren A. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Great service. Reserved trailer night prior and had no issues. Online check-in process helped speed things up. Was in and hooking up my trailer in 5 mins. Woman at front desk was very friendly and professional.

Amit L. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Jerry G. 
Rating:
5.0

Experience was smooth and efficient.

RENEE F. 
Rating:
5.0

These guys went over and above to help!!

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Dave K. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Very easy process! Thank you for being on Hwy 36.

Dave K. 
Rating:
5.0

Great experience.....

Jim V. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
4.0

Customer did not leave a comment.

Rodney O. 
Rating:
5.0

Customer did not leave a comment.

Ben V. 
Rating:
5.0

Customer did not leave a comment.

Pat C. 
Rating:
5.0

Great group of people! Very Friendly and easy to work with! Definitely will go back and see them again.

Matt S. 
Rating:
3.0

Make the location better lit at night.

JEFFREY M. 
Rating:
5.0

They were closed when I dropped off the truck. They were very prompt in sending me my receipt the next day. UHAUL itself was not very helpful at all. I had to travel 1 1/2 hrs to pick up truck. Was not told this until the night before. Very poor business practices!!!!!!!!

Gail D. 
Rating:
5.0

Customer did not leave a comment.

Stacy L. 
Rating:
4.0

Uhaul.com/share does not work

Donald H. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Mark V. 
Rating:
4.0

Customer did not leave a comment.

Kenneth A. 
Rating:
5.0

n/a

Andrew W. 
Rating:
4.0

It took me 90 minutes on the phone to get the code for the lockbox hence delaying my move

Amandip S. 
Rating:
5.0

Customer did not leave a comment.

Annette K. 
No reviews have been submitted for this location.

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