Everything was as promised. The truck was clean and all of the items were ready to go when I arrived.Dennis D.
Customer Reviews for Sherwin Industries Inc
(Distribuidor de U-Haul del vecindario)
Waterford, WI 53185
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 3 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Franklin S.
Door seal left side missing. Water leaked into unit and got some cargo wet.Larry K.
El cliente no dejó un comentario.michael A.
the staff was friendly and knowledgeableJerome K.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Susan S.
El cliente no dejó un comentario.Jordan M.
El cliente no dejó un comentario.Kathy V.
Awesome people, nice clean location.Dean Z.
Obtaining the truck through your mobile app process was a pain and the reason I responded with a Avg rating. The reservation, location of the truck, working condition of the truck was all fantastic. It took me over 40 minutes the morning of the 14th to be able to obtain the code to retrieve my keys for the truck. Resetting my password, asking for pictures of my license, another contact name could have been done prior to me showing up to get in the truck. I have used U Haul many times through my life and this was certainly the most frustrating experience I've had with all the others combined.vince H.
El cliente no dejó un comentario.Jeanine G.
El cliente no dejó un comentario.Stephen N.
Easiest rental I've ever had!Michelle B.
Very nice people hereRobert H.
The gentlemen went above to help me with a lock problem.karen M.
El cliente no dejó un comentario.Gregory P.
El cliente no dejó un comentario.MATTHEW G.
Very helpful and courteous. Hooked everything up and made sure it was safe, and took care of unhooking everything upon return.Sharon S.
El cliente no dejó un comentario.Sharon S.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.Michael M.
The cab of the uhaul started leaking during a rainstorm through Oklahoma. Otherwise everything was great.Courtney A.
The air conditioning was not working. Pretty hot/humid day, so not happy about that.Debra S.
The truck was rough, but it seemed like it had a lot of wear and tear compared to a previous truck I used. The air conditioner did not work either. It was fine since I was going a short distance, but that may be helpful for others to know prior to using the truck. The place I picked up was friendly and helpful.Trisha L.
El cliente no dejó un comentario.Megan W.
El cliente no dejó un comentario.Vince R.
We have used this location/service before. Always efficient & convenientBruce F.
The online self service was the worst! I will never use the online self service again. It makes it more stressful then it has to be.Jeremiah M.
El cliente no dejó un comentario.Cary A.
El cliente no dejó un comentario.David M.
Trailer worked out perfectly!John A.
El cliente no dejó un comentario.WILLIAM J.
Everything went well.Bruce R.
Had an extremely hard time returning the tow dolly after hours. The GPS on the U-Haul site said that I wasn't in the right location so it wouldn't let me complete the rental finalization. So I parked the tow dolly and put my rental agreement in the Dropbox and drove home and called U-Haul to make sure everything was okay and when I get got home they told me that I should go back. So I went back called again and had to wait a half hour on the phone for somebody to answer as the wait times were really long and when they did talk to me they told me that I should walk around the parking lot until the GPS says that I'm in the right place. I told the representative I didn't feel comfortable doing that as it was 12:30 or 1:00 in the morning and you know I'm walking around someone else's property you know looking suspicious with my phone out. But I did end up pulling my truck out on the way out and try it again and then it did work. So yeah really finicky check-in process I guess. I was very bummed took me over 2 hours to return the tow dolly and it was really cold that night. I was not happy.I had already drove 6 hours or 7 hours from Michigan and then had to wait just two more a whole hours just to return the dolly to the location that is right by my house that I've been to a million times and I know is the right location and the apps telling me I'm in the wrong place so yeah not cool.Joseph P.
Customer service was great. Truck clean inside and out. Truck ran great and had no problems. Will certainly rent again.Christine O.
I went to the first drop off took the trailer off only to find out that They can't take trailers so I had to find a different location. The communication was absolutely terrible and I was not happy with the service at all anywhere.ERIC H.
All goodBenjamin V.
All goodBenjamin V.
El cliente no dejó un comentario.Peter K.
The staff at Sherwin Industries in Waterford is second to none! Great group to do business with!Steven K.
Great crew at Sherwin Industries Inc, friendly and helpful.John F.
very clean truck, very nice peopleDean Z.
El cliente no dejó un comentario.Steven K.
Fast friendly service.John C.
El cliente no dejó un comentario.Charles P.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Laddie V.
Professional staff. Clean trucks. Easy in and out.Joshua O.
El cliente no dejó un comentario.William B.
Drop-off was quick and easy. Great location.Garry W.
El cliente no dejó un comentario.Kathleen S.
Keep doing the same things.Mark K.
It was great working with the people at the location.ANTHONY M.
El cliente no dejó un comentario.Jensen J.
Staff was helpful and pleasant.Jeanne S.
Quick & efficient service. Will definitely use againRenee F.
Excellent service. In and out quickly. Close to where I needed to go.Nicole E.
fast friendly service.Larry H.
Great location, very helpful peopleDean Z.
trailer looked clean, but smelled like vomit.... but we still rate it as EXCELLENT because we were desperate and the employees did everything they could to help us.Cathleen H.
El cliente no dejó un comentario.Greg S.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.CAMERON B.
Sherwin Industries has a good selection of vehicles and trailers, and they make it very easy to rent/return.Steve R.
El cliente no dejó un comentario.EDWARD T.
quick and easyNicholas A.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.Andrew A.
The steering on the truck was loose with a lot of play side to side on the steering wheel.William B.
El cliente no dejó un comentario.kevin B.
Pleasure doing business with youJohn B.
Have used them twice and will highly recommend them!DONALD B.
Put new tires on the trailerCraig K.
Went smoothly..insurance little pricey but good idea to get. Did great 5x8 rental for what I neededJennifer P.
Easy to pick up and drop offTOM L.
Personnel was very helpful. Met us outside and helped with our things.Don B.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.CLOESS B.
Very helpful, knowledgeable and funCharles R.
Nice local locationstewart B.
Very friendly, patient gal that processed me. Would go there again.Dean Z.
Again, worst experience ever.Jennifer A.
Great experience. Will rent again!Carol H.
El cliente no dejó un comentario.Troy M.
El cliente no dejó un comentario.ronald G.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Darren A.
Great location and parking lot. Where's the place to rate U-Haul two segment billing for dolly and blankets. What a load of shit. Also had this confusing conversation with phone agent who wanted me to return truck by 2. I had to ask her â€œwhat's the longest time I get for my $39?â€ She said 24 hours. I said that's what I want. I know you'd love to rent trucks twice a day or at least plan better by hour but don't make it so confusing and don't charge for two segments of use of accessories.Ron J.
website leaves much to be desired. links didn't open, credit card terminal didn't work. Sherwin Industries very pleasant and nice to work withDan H.
Courteous staff, quick turnaround. I would go to them again.Paul K.
El cliente no dejó un comentario.Thomas L.
I'm very glad they were able to give me direction as whomever called to set up the drop off appointment for another location 20 miles away in Salem, WI had a major listening problem, and the website wouldn't allow me to fix it and find a closer location. It would be really great if uhaul could take their own advice on towing empty trailers, and not ask customers to drive much farther than need be to drop them off and pick them up. It's pretty rediculous.Karen K.
El cliente no dejó un comentario.Tracy T.
Awesome experienceBrett M.
Great people and great serviceRobert H.
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