El cliente no dejó un comentario.Doris D.
Customer Reviews for Shepherd Mini Storage
(U-Haul Neighborhood Dealer)
West Jefferson, NC 28694
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TRACY A.
Was told that my return time did not matter as long as I have it returned by the end of the day and was still charged for an extra day on drop off.Matthew E.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.chris P.
El cliente no dejó un comentario.Stan L.
El cliente no dejó un comentario.Allan B.
El cliente no dejó un comentario.Patrick E.
Destiny was most helpful in helping me get the truck we needed.JOHN W.
Can't think of a thing. The staff at Sheperd Mini Storage are awesome and help make my move much easier.keith L.
While this location was great, when I went to the original pickup place it was terrible- he didn't even have the equipment I rented. Then I had trouble reaching someone to get assistance. I was over an hour late getting started. I will NOT use uhaul in the future if I have another choice!April M.
El cliente no dejó un comentario.Larry S.
Easy check in and pickup. Friendly helpful staffSherman L.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.FRANK M.
Truck was adequate, but on its last legs. Poor performance up mountains when loaded, and poor fuel efficiency. Good service at checkout, and efficient after hours return.Joseph L.
El cliente no dejó un comentario.MILTON L.
Nothing lady at the desk was very customer friendly and awesome. Gentleman that helped put trailer on was awesome. Return was easy back up the trailer right where I got it from would definitely recommend using them and they have storage units as wellSTEVEN K.
El cliente no dejó un comentario.David O.
El cliente no dejó un comentario.PeterDavid G.
El cliente no dejó un comentario.Amanda M.
Mr. Shepard was efficient, knowledgeable and laid back. Best ever uhaul service.Gregory L.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Craig H.
Everything was great!! We really appreciate you!!casey R.
The mileage was more on the odometer then the contract reflected. The fuel was lower then marked. The right front tire was low. Showed the representative that the tire was low. He just said i"it is fine". Truck had smashed up corn chips on the floor.Edward C.
Clean inside truck signals don't workRocky J.
The truck was clean however, this is the most clapped out truck I have ever rented from Uhaul. several issues with the truck. 1. Even with medium heavy load the truck bounced like it was on cobble streets at anything 40 mph or faster. 2. I had to make a choice between headlights or a right turn signal. Bothe were not possible as there appears to be a issue with the electrical system on the truck. When the headlights are on the bright lights stay on and the right turn signal does not function.Keith C.
All good. Very accommodatingCRAIGJ K.
Good job.Bob J.
El cliente no dejó un comentario.Art Q.
El cliente no dejó un comentario.Linda P.
El cliente no dejó un comentario.Bryan H.
Very nice location with PLENTY of room for pick up and return. Personnel were super nice and very helpful. They made both the start and finish of my trip flawless. They can be assured if I need another UHaul...I will be a returning customer as well as a "recommend-er" for this business. Thank you Shepherds for all your kindness and professionalism!Betty O.
El cliente no dejó un comentario.donavon R.
Excellent service, will certainly use them again.John P.
El cliente no dejó un comentario.AMANDA F. C.
El cliente no dejó un comentario.MILTON L.
El cliente no dejó un comentario.Paul P.
El cliente no dejó un comentario.linda E.
El cliente no dejó un comentario.Susan B.
Shepherds is awesome! Amazing folks!HERBERT B.
The clerk was very irritable and rudeSampson B.
The cost kept changing and this was disturbing. the person did not seem able to access the original quote properlyChristopher J.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.Sandra S.
El cliente no dejó un comentario.Terrie B.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Phyllis J.
Have a cushion available for us short drivers, lol.Susan H.
Seamless return process.SCOTT L.
El cliente no dejó un comentario.Ann B.
Customer service was great !! Easy to rent and ready to return !!Adera W.
Everyone was very friendlyGREGORY P.
El cliente no dejó un comentario.Art G.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.DAVID H.
When I dropped off the truck I inadvertently left some items on the floor of the truck cab. I remembered after about 30 minutes and returned to Shepard Mini Storage to get them. When I asked the attendant where the items were he went over to his personal vehicle and pulled them out. Shepard Mini Storage had all my contact information and could have easily contacted me but instead the attendant thought he could just take the items for himself. This is not my idea of good customer service or basic honesty..donald B.
Returned equipment after hoursPhilip K.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.debora M.
El cliente no dejó un comentario.William C.
Nothing - always the best 👍Jim C.
The guys here were great.James B.
He was exceptional going above and beyond as the ticket transferred was absolutely wrong with mileage only giving me miles to my home and a little bit of the drive to SC. Yet I was to go to a storage area and return the truck to the deficit of almost 370 miles. His integrity was outstanding! A side not if a reservation is made and accepted driving another almost hour away made things very difficult financially and with time, and help. The ticket for this location didn't update before I had to leave only verbally.Sharon H.
This is my second experience using this group. Each experience was "Professional" and smooth. Personnel were all friendly; answered all questions, and responded to voice mail messages. Will certainly use when needed, again.Richard B.
Location was out of moving blankets.David T.
Simple instructions, easy to maneuver and park large trucks.Crystal B.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.troy J.
El cliente no dejó un comentario.GARY P.
El cliente no dejó un comentario.CHARLES F.
Nice folks.Richard B.
El cliente no dejó un comentario.Bryan T.
El cliente no dejó un comentario.Judith D.
El cliente no dejó un comentario.Okey S.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.Angela H.
Have the vehicle available at the location that was selected. I had to drive 30+ minutes to pick up the vehicle from where I had selected and did not know until I went to the originally selected location to pick it up. This ended up wasting more than 1 hour of moving time when I had people lined up to start shortly after the originally scheduled pick up time.Edward P.
this has nothing to do with the pick up location, but the u-haul company itself ruined our move with a number of mistakes on their part. First by offering us a 17' truck that didn't exist at a location that doesn't even have u-haul trucks. Then they changed the reservation at the last minute without notifying me by phone or email, causing us to drive 45 minutes out of our way to pick up a 20' truck which wasn't even there. We ended up having to take a 26' because it was the only one available. All of this trouble put us severely behind schedule and could have been avoided had the U-Haul company been properly informed about its locations and what trucks it actually has available.Jackson L.
Lower price for local uses.Michael H.
El cliente no dejó un comentario.Shana G.
El cliente no dejó un comentario.Abigail V.
Friendly and alway helpful. They are great to deal with (unlike a few other UHaul locations I could mentionDAVID H.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.Horace J.
El cliente no dejó un comentario.Jamie V.
Dawson was great to work withAndy A.
El cliente no dejó un comentario.Allan L.
Have the correct equipment that was reserved. Charge the correct mileage price.Susan P.
Turning in the vehicle in after hours is time consuming and inefficient via the App. I could not access My Account . It took my son, who is a computer wizard 20 minutes to find it out there in a limbo browser as he put it. Then we were able to .complete check in to avoid fee. I wasted 2-3 hours two weeks before when renting a 10 foot truck. These issues need to be resolved !!ALLAN L.
El cliente no dejó un comentario.debbie P.
El cliente no dejó un comentario.Amber D.
El cliente no dejó un comentario.HOWARD H.
El cliente no dejó un comentario.Andrew P.
El cliente no dejó un comentario.Terrill G.