Customer Reviews for Shauns Auto Service
(U-Haul Neighborhood Dealer)

379 reviews

5286 Chemin de la Cote St Paul   Montreal, QC H4C1X1

(514) 766-9075

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(514) 766-9075

5286 Chemin de la Cote St Paul
Montreal, QC H4C1X1

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gabriel Lemieux 
Rating:
5.0

The uhaul app doesn’t work well. I had trouble with the return prcedure. Could not use the photo i had already taken of the dash and the door were locked and the key in the locked box

Benoit Deschamps 
Rating:
5.0

Customer did not leave a comment.

Rosemaryellen Deuling 
Rating:
5.0

Very good

Wei Tao 
Rating:
5.0

Great service. Easy to pick up and drop off the truck.

Pietro D ascanio 
Rating:
4.0

Best customer service ever

Tina Hosseini 
Rating:
5.0

Customer did not leave a comment.

Kelly Phelan 
Rating:
5.0

Service above and beyond

eugen carr 
Rating:
5.0

Shaun is very polite and knows his work well. I always appreciate his service and doing business with him.

Celine Billey 
Rating:
5.0

Customer did not leave a comment.

Pierre-Luc Boily 
Rating:
5.0

Customer did not leave a comment.

Victoria Deschamps 
Rating:
5.0

Customer did not leave a comment.

stephane chenard 
Rating:
5.0

Customer did not leave a comment.

Canatha Srey 
Rating:
5.0

Customer did not leave a comment.

Patrick Goulet 
Rating:
5.0

Customer did not leave a comment.

Ifetoya Holness 
Rating:
5.0

Great service by the agent at pick up and return. Great experience, would rent there again.

Martin Gagnon Dorval 
Rating:
5.0

The truck's engine died at 3 different stops on my 40km journey. I had to put the car in park and restart the engine.

Marley Sniatowsky 
Rating:
4.0

the car was very dirty inside

Tiago Da Silva Riera 
Rating:
5.0

Customer did not leave a comment.

Marc SECLIN 
Rating:
5.0

Customer did not leave a comment.

Bertrand Daoust 
Rating:
5.0

Fix the dash photo recognition in the dark.

Sergiy Zub 
Rating:
5.0

Shaun is very personable, trustworthy, knowledgable and authentic. It was a pleasure renting from Shaun. He took the time to explain things and put me at ease.

John Kocemba 
Rating:
5.0

Customer did not leave a comment.

Desiree Lajoie 
Rating:
4.0

Customer did not leave a comment.

dylan cochin 
Rating:
4.0

Customer did not leave a comment.

Jacques Lapointe 
Rating:
5.0

Customer did not leave a comment.

Jennifer Heinegg 
Rating:
5.0

Customer did not leave a comment.

Eric Perowne 
Rating:
5.0

Customer did not leave a comment.

ali rastin 
Rating:
5.0

Shaun is great.....

Ljiljanka Susnjar 
Rating:
5.0

Super service

stephane chenard 
Rating:
5.0

Customer did not leave a comment.

Alexis Porro 
Rating:
5.0

Letting customers know about the drop box for keys would be very helpful in making the decision to rent especially at all hours. Great location would recommend

Emery Dittmer 
Rating:
5.0

Customer did not leave a comment.

Tyler Dedekuma-Pascal 
Rating:
1.0

Customer did not leave a comment.

Jonathan Ostiguy-Sirois 
Rating:
5.0

Customer did not leave a comment.

talal youssef 
Rating:
5.0

Customer did not leave a comment.

Isabel Fonte 
Rating:
5.0

Customer did not leave a comment.

eugen carr 
Rating:
5.0

Shaun is very helpful and practical with his help. I was in and out of the check-in and drop-off in a couple of minutes.

Ilkay Deneyici 
Rating:
5.0

Shaun is just great!

Timothée Revil 
Rating:
5.0

Shaun at the garage was super pleasant and all in all this was a great rental experience!

Philip Duguay 
Rating:
5.0

Customer did not leave a comment.

Jose Manuel Villegas Manreza 
Rating:
1.0

We got pretty obviously scammed, on top of waiting an hour for hour truck. The lock was faulty and not opening, until someone came and pushed it open with its finger (not the lever, mind you, but the actual lock part), and looked at us as if we were the dumbest people alive for not assuming the lock had to be pushed open like that, and not with the lever every one else told us to use. After this very frustrating start, we got billed for a 50$ fee because the technician came "for nothing" as the combination was right. As if we were supposed to guess that this shitty lock was so old you had to push the top metallic lock part open with your finger.

Juliette Pomerleau 
Rating:
5.0

Customer did not leave a comment.

Brynley Leach 
Rating:
5.0

Juste la fenêtre avant devrait être lavée

Sylvain Bedard 
Rating:
5.0

Personnel très gentil et serviable

stephane chenard 
Rating:
5.0

Customer did not leave a comment.

Felicia Gisondi 
Rating:
5.0

Customer did not leave a comment.

WILLIAM LARIVIERE 
Rating:
5.0

Excellent service, Shaun helped us a lot

Julio Rodriguez 
Rating:
5.0

Excellent, and very professional service.

MICHAEL MALOLEY 
Rating:
5.0

Customer did not leave a comment.

Jean Louis Marcoux 
Rating:
5.0

Customer did not leave a comment.

Hong Choi 
Rating:
5.0

Customer did not leave a comment.

Nada Dissem 
Rating:
5.0

Customer did not leave a comment.

Philippe Natewajko 
Rating:
5.0

Customer did not leave a comment.

BIN CAI 
Rating:
5.0

Great service, the was very clean and they were very helpful.

Carlos Javier Casique Narvaez 
Rating:
5.0

Customer did not leave a comment.

Juan Miguel Avila 
Rating:
5.0

Tout était à mon goût Merci

Guy Richardson 
Rating:
4.0

Customer did not leave a comment.

Jennifer DeVolpi 
Rating:
3.0

Customer did not leave a comment.

Jonathan Massabni 
Rating:
5.0

The person in charge was very professional and sympathetic. The truck was clean. If I need another one, I will go there without any doubt. Fred

Frédéric Lavit 
Rating:
3.0

Customer did not leave a comment.

Hamou Chehri 
Rating:
4.0

Only issue with our truck was the right mirror that wouldn’t stay in place. The employee there did warn us about it. He was very friendly. Overall good experience.

Joan Sanches 
Rating:
5.0

Customer did not leave a comment.

stephane chenard 
Rating:
5.0

Shaun was very helpful and clear with all the instructions. Very pleasant experience.

deborah martin 
Rating:
5.0

Shaun is always wonderful to deal with.

Robyn Stroll 
Rating:
3.0

To honor the advertised rate per kilometre. I was surprised to see that it had gone up by .50 cents

Joanna Tsatoumas 
Rating:
5.0

Customer did not leave a comment.

Alain Boucher 
Rating:
5.0

Customer did not leave a comment.

Erwan Lecuyer 
Rating:
5.0

Customer did not leave a comment.

Monica Gill 
Rating:
5.0

Customer did not leave a comment.

Jacob Feht 
Rating:
1.0

The place and truck wasn’t clean at all. We have seen and used service from other locations and experience was really good but this time it was the worst and in terms of staff he was very rude, not helpful and zero professional.

mohammed andari 
Rating:
5.0

Customer did not leave a comment.

Robert Teasdale 
Rating:
5.0

Customer did not leave a comment.

Audrey Wagener 
Rating:
5.0

Customer did not leave a comment.

Alain Boucher 
Rating:
5.0

Shauns Auto Service give me a really good service !!

Angel Lemon 
Rating:
5.0

Customer did not leave a comment.

Justin Carr 
Rating:
5.0

Customer did not leave a comment.

Guillaume Angebert 
Rating:
5.0

Customer did not leave a comment.

malissa soldera 
Rating:
5.0

Shaun was super friendly. Amazing service.

Steven Lam 
Rating:
5.0

Customer did not leave a comment.

Olivier Gagnon Marchand 
Rating:
5.0

Customer did not leave a comment.

Pawel Zielinski 
Rating:
5.0

Customer did not leave a comment.

KERRY BIGEAULT 
Rating:
5.0

Customer did not leave a comment.

Dany Wall 
Rating:
5.0

Customer did not leave a comment.

Leonardo Techera 
Rating:
1.0

When I booked, I got a quote for 34.99$ i ended up paying 80$ (gas not included) terrible service.

Simon Desjardins 
Rating:
5.0

The staff was very friendly and helpful. He provided very clear instructions before handling the cargo van to me.

weihua Lu 
Rating:
5.0

Customer did not leave a comment.

Peter Panyiczky 
Rating:
5.0

The customer service I received was top notch.

Liliane Gonthier 
Rating:
5.0

Customer did not leave a comment.

Midgie Amazan 
Rating:
5.0

Customer did not leave a comment.

Hoi Tran-Huu 
Rating:
5.0

Customer did not leave a comment.

Pierre Vercheval 
Rating:
5.0

Customer did not leave a comment.

Ljiljanka Susnjar 
Rating:
5.0

Customer did not leave a comment.

Charlotte Usselman 
Rating:
5.0

l'app U-Haul pour le retour quand le service est fermé pourrait être améliorée. Difficile de régler le téléphone pour être localisé par l'app. les instructions ne correspondent pas à ce qu'on voit. Le retour autonome serait plus simple sans cette étape peu utile.

Marie Nadeau 
Rating:
5.0

I have rented UHAUL equipment and trucks from this location several times before, and I have always been treated with great customer service and with reliability. Definitely would recommend it to a friend!

Victoria Issakova 
Rating:
5.0

Customer did not leave a comment.

Ken Chu 
Rating:
5.0

best place for a u-haul, the owner is the best!

Alexandre Gagnon 
Rating:
5.0

Amazing client service, the equipment was perfect!

Igor Luiz Delfino Hurtado 
Rating:
5.0

Customer did not leave a comment.

Dongeon Kim 
Rating:
5.0

Customer did not leave a comment.

Rolland Leonard Castillo Bonil 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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