Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The uhaul app doesn’t work well. I had trouble with the return prcedure. Could not use the photo i had already taken of the dash and the door were locked and the key in the locked box
Benoit Deschamps
Rating:
5.0
Customer did not leave a comment.
Rosemaryellen Deuling
Rating:
5.0
Very good
Wei Tao
Rating:
5.0
Great service. Easy to pick up and drop off the truck.
Pietro D ascanio
Rating:
4.0
Best customer service ever
Tina Hosseini
Rating:
5.0
Customer did not leave a comment.
Kelly Phelan
Rating:
5.0
Service above and beyond
eugen carr
Rating:
5.0
Shaun is very polite and knows his work well. I always appreciate his service and doing business with him.
Celine Billey
Rating:
5.0
Customer did not leave a comment.
Pierre-Luc Boily
Rating:
5.0
Customer did not leave a comment.
Victoria Deschamps
Rating:
5.0
Customer did not leave a comment.
stephane chenard
Rating:
5.0
Customer did not leave a comment.
Canatha Srey
Rating:
5.0
Customer did not leave a comment.
Patrick Goulet
Rating:
5.0
Customer did not leave a comment.
Ifetoya Holness
Rating:
5.0
Great service by the agent at pick up and return. Great experience, would rent there again.
Martin Gagnon Dorval
Rating:
5.0
The truck's engine died at 3 different stops on my 40km journey. I had to put the car in park and restart the engine.
Marley Sniatowsky
Rating:
4.0
the car was very dirty inside
Tiago Da Silva Riera
Rating:
5.0
Customer did not leave a comment.
Marc SECLIN
Rating:
5.0
Customer did not leave a comment.
Bertrand Daoust
Rating:
5.0
Fix the dash photo recognition in the dark.
Sergiy Zub
Rating:
5.0
Shaun is very personable, trustworthy, knowledgable and authentic. It was a pleasure renting from Shaun. He took the time to explain things and put me at ease.
John Kocemba
Rating:
5.0
Customer did not leave a comment.
Desiree Lajoie
Rating:
4.0
Customer did not leave a comment.
dylan cochin
Rating:
4.0
Customer did not leave a comment.
Jacques Lapointe
Rating:
5.0
Customer did not leave a comment.
Jennifer Heinegg
Rating:
5.0
Customer did not leave a comment.
Eric Perowne
Rating:
5.0
Customer did not leave a comment.
ali rastin
Rating:
5.0
Shaun is great.....
Ljiljanka Susnjar
Rating:
5.0
Super service
stephane chenard
Rating:
5.0
Customer did not leave a comment.
Alexis Porro
Rating:
5.0
Letting customers know about the drop box for keys would be very helpful in making the decision to rent especially at all hours. Great location would recommend
Emery Dittmer
Rating:
5.0
Customer did not leave a comment.
Tyler Dedekuma-Pascal
Rating:
1.0
Customer did not leave a comment.
Jonathan Ostiguy-Sirois
Rating:
5.0
Customer did not leave a comment.
talal youssef
Rating:
5.0
Customer did not leave a comment.
Isabel Fonte
Rating:
5.0
Customer did not leave a comment.
eugen carr
Rating:
5.0
Shaun is very helpful and practical with his help. I was in and out of the check-in and drop-off in a couple of minutes.
Ilkay Deneyici
Rating:
5.0
Shaun is just great!
Timothée Revil
Rating:
5.0
Shaun at the garage was super pleasant and all in all this was a great rental experience!
Philip Duguay
Rating:
5.0
Customer did not leave a comment.
Jose Manuel Villegas Manreza
Rating:
1.0
We got pretty obviously scammed, on top of waiting an hour for hour truck. The lock was faulty and not opening, until someone came and pushed it open with its finger (not the lever, mind you, but the actual lock part), and looked at us as if we were the dumbest people alive for not assuming the lock had to be pushed open like that, and not with the lever every one else told us to use.
After this very frustrating start, we got billed for a 50$ fee because the technician came "for nothing" as the combination was right. As if we were supposed to guess that this shitty lock was so old you had to push the top metallic lock part open with your finger.
Juliette Pomerleau
Rating:
5.0
Customer did not leave a comment.
Brynley Leach
Rating:
5.0
Juste la fenêtre avant devrait être lavée
Sylvain Bedard
Rating:
5.0
Personnel très gentil et serviable
stephane chenard
Rating:
5.0
Customer did not leave a comment.
Felicia Gisondi
Rating:
5.0
Customer did not leave a comment.
WILLIAM LARIVIERE
Rating:
5.0
Excellent service, Shaun helped us a lot
Julio Rodriguez
Rating:
5.0
Excellent, and very professional service.
MICHAEL MALOLEY
Rating:
5.0
Customer did not leave a comment.
Jean Louis Marcoux
Rating:
5.0
Customer did not leave a comment.
Hong Choi
Rating:
5.0
Customer did not leave a comment.
Nada Dissem
Rating:
5.0
Customer did not leave a comment.
Philippe Natewajko
Rating:
5.0
Customer did not leave a comment.
BIN CAI
Rating:
5.0
Great service, the was very clean and they were very helpful.
Carlos Javier Casique Narvaez
Rating:
5.0
Customer did not leave a comment.
Juan Miguel Avila
Rating:
5.0
Tout était à mon goût
Merci
Guy Richardson
Rating:
4.0
Customer did not leave a comment.
Jennifer DeVolpi
Rating:
3.0
Customer did not leave a comment.
Jonathan Massabni
Rating:
5.0
The person in charge was very professional and sympathetic.
The truck was clean. If I need another one, I will go there without any doubt.
Fred
Frédéric Lavit
Rating:
3.0
Customer did not leave a comment.
Hamou Chehri
Rating:
4.0
Only issue with our truck was the right mirror that wouldn’t stay in place. The employee there did warn us about it. He was very friendly. Overall good experience.
Joan Sanches
Rating:
5.0
Customer did not leave a comment.
stephane chenard
Rating:
5.0
Shaun was very helpful and clear with all the instructions. Very pleasant experience.
deborah martin
Rating:
5.0
Shaun is always wonderful to deal with.
Robyn Stroll
Rating:
3.0
To honor the advertised rate per kilometre. I was surprised to see that it had gone up by .50 cents
Joanna Tsatoumas
Rating:
5.0
Customer did not leave a comment.
Alain Boucher
Rating:
5.0
Customer did not leave a comment.
Erwan Lecuyer
Rating:
5.0
Customer did not leave a comment.
Monica Gill
Rating:
5.0
Customer did not leave a comment.
Jacob Feht
Rating:
1.0
The place and truck wasn’t clean at all. We have seen and used service from other locations and experience was really good but this time it was the worst and in terms of staff he was very rude, not helpful and zero professional.
mohammed andari
Rating:
5.0
Customer did not leave a comment.
Robert Teasdale
Rating:
5.0
Customer did not leave a comment.
Audrey Wagener
Rating:
5.0
Customer did not leave a comment.
Alain Boucher
Rating:
5.0
Shauns Auto Service give me a really good service !!
Angel Lemon
Rating:
5.0
Customer did not leave a comment.
Justin Carr
Rating:
5.0
Customer did not leave a comment.
Guillaume Angebert
Rating:
5.0
Customer did not leave a comment.
malissa soldera
Rating:
5.0
Shaun was super friendly. Amazing service.
Steven Lam
Rating:
5.0
Customer did not leave a comment.
Olivier Gagnon Marchand
Rating:
5.0
Customer did not leave a comment.
Pawel Zielinski
Rating:
5.0
Customer did not leave a comment.
KERRY BIGEAULT
Rating:
5.0
Customer did not leave a comment.
Dany Wall
Rating:
5.0
Customer did not leave a comment.
Leonardo Techera
Rating:
1.0
When I booked, I got a quote for 34.99$ i ended up paying 80$ (gas not included) terrible service.
Simon Desjardins
Rating:
5.0
The staff was very friendly and helpful. He provided very clear instructions before handling the cargo van to me.
weihua Lu
Rating:
5.0
Customer did not leave a comment.
Peter Panyiczky
Rating:
5.0
The customer service I received was top notch.
Liliane Gonthier
Rating:
5.0
Customer did not leave a comment.
Midgie Amazan
Rating:
5.0
Customer did not leave a comment.
Hoi Tran-Huu
Rating:
5.0
Customer did not leave a comment.
Pierre Vercheval
Rating:
5.0
Customer did not leave a comment.
Ljiljanka Susnjar
Rating:
5.0
Customer did not leave a comment.
Charlotte Usselman
Rating:
5.0
l'app U-Haul pour le retour quand le service est fermé pourrait être améliorée.
Difficile de régler le téléphone pour être localisé par l'app. les instructions ne correspondent pas à ce qu'on voit.
Le retour autonome serait plus simple sans cette étape peu utile.
Marie Nadeau
Rating:
5.0
I have rented UHAUL equipment and trucks from this location several times before, and I have always been treated with great customer service and with reliability. Definitely would recommend it to a friend!
Victoria Issakova
Rating:
5.0
Customer did not leave a comment.
Ken Chu
Rating:
5.0
best place for a u-haul, the owner is the best!
Alexandre Gagnon
Rating:
5.0
Amazing client service, the equipment was perfect!