Customer Reviews for Shauns Auto Service
(U-Haul Neighborhood Dealer)

245 comentarios

5286 Chemin de la Cote St Paul   Montreal, QC H4C1X1

(514) 766-9075

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(514) 766-9075

5286 Chemin de la Cote St Paul
Montreal, QC H4C1X1

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jorge Luis L. 
Clasificación:
5.0

This was my first trip experience with uhal. The service person was Very friendly, professional and well communicated all the instructions about the vehicle. Thanks Shawn it was a terrific support provided

Jarad Samraj R. 
Clasificación:
5.0

Nice service from Shaun

Tommy C. 
Clasificación:
5.0

la personne est tres acceuillante et service professionnel ,bravo

abdelhakim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anmol J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benoit P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JeanPhilippe C. 
Clasificación:
5.0

Shaun, of Shaun's Auto Service, has always been kind a courteous. His attention to the details always provides me with top quality vehicles in good condition and are well maintained. As a result of a recent spate of vehicle thefts that have at times left me with little to no choice in the selection of a rental truck, I would like to support the idea that U-Haul install a GPS tracking system in each vehicle as well as shut off switch that would cut the power to the fuel injector. These measures would help in the recovery of stolen vehicles and make it all but impossible to start the vehicles with just a key. Thank you for you attention and interest in maintaining the reliability of your vehicles.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephane C. 
Clasificación:
5.0

Shaun is the best.

pablo S. 
Clasificación:
1.0

They did not hold the same standards as any u haul , as I didn't have a credit card and even though on the website it said that with trucks I can use my debit card. He didn't let me because he would have to be there when I drop it off and he didn't want to. I spend al out of time there recreating another quote because it was the only way for me to get a truck that day. Otherwise he was just gunna transfer me to another location. Even though I wasn't from there and came on foot by bus. I planned this well I advance and this really stressed me out. The vehicle was fuxk of nicks and banged up. Too many scratches.

Leanne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayank G. 
Clasificación:
4.0

El cliente no dejó un comentario.

George G. 
Clasificación:
5.0

The app is buggy on Android: - I was not able to upload pictures: It asked me to take picture. I took it, then I was stuck at this step. I had to use the online app I suspect that is because I said allow access camera only while I use the app. - Also, the scan feature licence is expired at the driver licence step. Please eat your own dog food here - This is really frustrating and stressful when you cannot unlock your truck, and you are not able to pass through the different steps by yourself. Except from this, the "physical" experience is as always excellent.

Eric H. 
Clasificación:
5.0

Explained everything. Very honest about the damages amd scratches already existed.

Idriss L. 
Clasificación:
5.0

the contract conditions where not very clear when I´ve asked for the service.

Pablo Federico S. 
Clasificación:
2.0

Your App and Website are buggy as hell, to the point of being unusable. The van itself was in dire need of new shocks, to the point of being unsafe when the roads were rough.

DAN M. 
Clasificación:
5.0

The very best customer service!!!

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tongwei Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

CamilleAndree P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

Shaun is wonderful, so easy to work with. Will be recommending his Uhaul location to everyone!

Alicia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian D. 
Clasificación:
4.0

El cliente no dejó un comentario.

xiteng Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent R. 
Clasificación:
5.0

The person was very nice and he managed everything very well. that was a really good experience with this branch.

Alireza S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marc- Andre P. 
Clasificación:
1.0

I had reserved the truck for 6 hours but was going to be late because of traffic. I called the shop 2 hours earliers to ask for an extension but nobody answered or called me back. I had to pay an extra fee for a second period + insurance. I am very disappointed. It cost me 70$ dollars more instead of 80$ for 30 minutes late! I have been using uhaul for a long time but I will not do business with you again.

Celine P. 
Clasificación:
5.0

I would recommend the location but not the self pick up system. It took 30'min to authentify me, with a need for the operator to call someone in my family. Another option to authentify me (on top of my drivers license and selfy) was my passport, that I had not brought with me as I was not instructed to. Overall very frustrating experience.

Catherine D. 
Clasificación:
5.0

The person was very courteous and very kind. Made the experience very good. For sure I'll go back to this place next time.

HAKIM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oren K. 
Clasificación:
4.0

Nothing new just everything in good condition

Aditya Raj A. 
Clasificación:
5.0

Make a few more dollies available. Jamal at front desk is very helpful and always friendly.

james F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio T. 
Clasificación:
5.0

Repair the exhaust of the truck gonna make it quiet and easy on gas consumption.

Steve G. 
Clasificación:
5.0

Service was great and the guy very polite and hepful

georges F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clara D. 
Clasificación:
1.0

Tank was brought back at exactly half and I kept the receipt but was still charged an additional 47$ A WEEK LATER for fuel, I have pictures of everything

Victoria O. 
Clasificación:
5.0

Shaun was amazing with the whole renting process and explained everything clearly. Truck was ready to go and it was a wonderful experience. Thank you Shaun.

Bartu S. 
Clasificación:
5.0

Nothing ... Shaun was great !

Marc C. 
Clasificación:
5.0

le systhème d'exaus (Muffler)étais bruyant. Mais je suis content car j'ai eu le camion que je voulais. et celui qui m'A servit étais très gentil.

Pierre D. 
Clasificación:
5.0

Shawn is an assetâ€"friendly, professional and knowledgable. We will rent here again end of summer.

james F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel L. 
Clasificación:
1.0

Too difficult to understand how the trucks are laid out. Difficulty with app that constantly froze. Unclear about when we return truck... I was charged an extra $25 for "cleaning fees" when the truck was clean, but because I had already put away the key and was required to take pictures of the truck when I left it. It feels like we are made to do all the work yet the price of the truck is the same or higher because things are not clear when we return it! The location is convenient but everything else is terrible. Shame on U-Haul!!

Marc D. 
Clasificación:
5.0

El cliente no dejó un comentario.

juliette V. 
Clasificación:
5.0

Nothing.

Gilles M. 
Clasificación:
5.0

Shaun was very helpful and accommodating - thanks!

Ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

eve L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sylvain R. 
Clasificación:
5.0

The dealer's awesome. Fun and straightforward, no issues whatsoever. Great prices as well and no unpleasant surprise.

TIMOTHEE B. 
Clasificación:
5.0

Strongly recommend also the guy was very nice & friendly!

Joshua Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thao-Vi N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmed K. 
Clasificación:
5.0

Great location, deserving of expansion!

Frederick J. 
Clasificación:
5.0

Excellent customer service from Shaun!

juan D. 
Clasificación:
4.0

Returning the truck using your website was a huge headache - the site kept crashing every time I took the photo of the mileage, took me about 10 times to get it done, I almost ran out of battery.

Olivier B. 
Clasificación:
5.0

The guy is very sweet. Wonderful customer services !!

Isabelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xinfa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
5.0

Servicio amable

Yves B. 
Clasificación:
5.0

Thx Shaun

Jean Pierre M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maude A. 
Clasificación:
5.0

Excelent service and a great and very kind employee.

Yasmany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philippe L. 
Clasificación:
5.0

Overall very good. But there was confusion when returning the truck with the mobile prompts. Initially, it mentioned dropping the key in the orange box right away, then required pictures inside the car- had I followed, I would not have been able to complete. It also mentioned locking the word lock in the truck, but then said to put the key back in this locked case with the word lock.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne P. 
Clasificación:
4.0

Not much

pierre M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alphonso H. 
Clasificación:
5.0

They went the extra mile and even called me to let me know I'd left a small package in the vehicle.

Veronica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathieu F. 
Clasificación:
5.0

El cliente no dejó un comentario.

philippe D. 
Clasificación:
3.0

the online auto checking instructions are garbage. the truck was fine but had Arizona license plate and I dunno if it had proper winter tires. I was slipping and sliding everywhere and the truck had a hard time get in and out very soft snow that my little forte would be able to easily get out of with much less clearance.

Ashik M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexandra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATALIN L. 
Clasificación:
3.0

It takes a lot of time to complete the registration and then return the truck. The steps to follow are not so clear. The left front light of the truck didn't work.

Clara-E. C. 
Clasificación:
5.0

We really liked Shaun

Maelle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathieu G. 
Clasificación:
5.0

It was an absolute blessing to deal with Shaun's auto and it will be THE place I go for my rentals from now on. Seems like a simple corner place at first glance, but in reality you get a real human and friendly owner/employee, someone whom know his stuff, diligently goes through all the the steps with you and proves to be so patient and professionnal: uhaul has a GREAT partner in Shaun's auto, I can tell you that! :-)

JEAN MICHEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pierre L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ana G. 
Clasificación:
5.0

A very smooth and friendly experience. Would not go to another location, this was the best.

Alex T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Axenia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chloe H. 
Clasificación:
5.0

Shauns Auto Service n'a peut-être pas la plus grande flotte la plus a jour, mais le service exceptionnel compense largement. En choisissant ce point de service, vous êtes sûr d'être facturé de manière honnête et transparente pour l'utilisation que vous ferez du véhicule.

Anthony L. 
Clasificación:
5.0

excellent service

JEAN FRANCOIS M. 
Clasificación:
5.0

Thank you Shaun!

peter S. 
Clasificación:
5.0

Shaun was awesome!! He was so accommodating, knowledgeable and friendly. It was a great experience, not problems and no worries at all.

Anastasia P. 
No se han enviado comentarios para esta ubicación.

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