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Wes H
Customer Reviews for Sells Do It Best
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
NOTING .. !! Another great U-Haul experience !!
James YTrailer and ramp were not swept out very well.
MARY CThe car dolly had a broken chain for securing the vehicle that was not noticed until loading.
RONALD BThe truck we rented leaked in the box...water got all over...soaked boxes..windshield MOVED...top of it was bouncing up and down...it leaked as well...the fan in the vehicle squealled when turned on and due to the weather it needed to be running to keep the windshield defogged! When I called to report it to the store...All I got was an I'm sorry and let the store you return it to know... Ridiculous!
PAMELA WMy comments from my other survey also apply here...
ROBERT RThe area that seemed to be designated for Uhaul parking was cluttered however there was enough parking to accommodate my needs. The person was very helpful. The inside of their shop/office was a little cluttered.
ROBERT RThe employees of this store went out of their way to be friendly and helpful in renting a trailer and getting it all hooked up properly and tested. Would definitely rent from them again. Thanks!!
Michelle NGreat Customer Service!
Brandi CVery professional
Brian RThe people at the renting location were simply fabulous! Will use again and recommend to friends. Thank you 😊
Henry MTruck didn't lock fron outside as key didn't work to lock truck so that kind if a issue and truck rode rougher then u hauls I've rented in past
Robyn HNothing...they let me in early to get my rental..very nice and polite..highly recommended!!
Christopher Zgreat truck, clean and ran great
Patrick BNothing....they were great
Jennifer HEasy in and out
Thomas BHave a truck that is not a piece of junk, hood flew up since it wasnt latched, tires needed air, needs alignment, lock on back door didnt unlock. Barely would get up to high speeds. Wont rent another uhaul truck after this experience
Fredrick GGreat truck and great service!
Mindy PHave a more clearly labeled drop off area. It worked out alright since there was one other uhaul in the parking lot but if there wasn’t I wouldn’t have known where to park.
Patricia W7am pick up time. Several people waiting to help load. Key not left in lock box. Store not opened until 8am. Very crappy service except for the woman who answered my knock when lights came on. She was awesome!
MAXINE STrailer worked awesome. Will definitely do again
Michael HVery experience and friendly employees.
michael rWe have rented from Uhaul several times over the years and when we pick up our uhaul, it is always clean. This time, we had to rent from a different location to get a 26 ft Uhaul. The staff was nice, but the uhaul truck was very dirty. I had to sweep it 3 times and clear off a huge layer of dried dirt all the way across the end of truck bed. Plus I had to clean up a wet, black, greasy substance. The truck should of never been returned in this condition.
Hartzel CThe guys at Sells were fantastic.
Richard cthe young salesmen went beyond to take care of everything in order aswellas hooking securing equipment in a professional manner a true success to this operation.I will do it again when needing other u-haul needs J.Donley
John DThank you! Check the light on the right side. It was acting up.
Robert TNot enough staff to help with check out.
Jeremy HHonestly nothing. I would definitely recommend any and all plus I will definitely go back to this place if and when I need to rent a uhaul. Employees are amazing and service was great. Thank yall so very much. God bles
Tiffany SYep. You could either make a choice to not charge per mile and make the customer fill the tank. As it is 99 cents a mile is way more than what gas and any repairs that would need to be paid. It would be greatly appreciated if we only had one payment to make. Either per mile or just fill gas. Thank you. Will never use UHual again.
Daniel SGentlemen that helped at the store was excellent!
BRANDON SLocation is fantastic very convenient. Easy and fast pick up and return. Staff in store are very helpful. Uhaul was clean and in great shape.
STACY HAttentive and knowledgeable staff making sure customers are provided with their needs.
MICHAEL GNo improvement needed. It was the quickest, easiest furniture move in my life. Reservation and pickup were flawless.
ANN MExtremely friendly and professional! Was pleased we had the truck all cleaned. Definitely recommend them.
FREDERICK RVery Friendly staff!
CHRISTOPHER VIt was quick, the people are very nice and informative. Truck we used was a 15 footer and it was perfect. Thanks
CHRISTINA YAll is well Service is great
MICHAEL GStaff was friendly and helpful - thank you!
CHRISTINA PIt was all good
JEFFREY D