Customer Reviews for Self Storage Station
(U-Haul Neighborhood Dealer)

48 reviews

1100 S Township Blvd   Pittston, PA 18640

(570) 602-2253

Office Hours

  • Mon-Wed: 9 am–3 pm
  • Thur: Closed
  • Fri: 9 am–3 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 602-2253

1100 S Township Blvd
Pittston, PA 18640

Services at this Location:

Office Hours

  • Mon-Wed: 9 am–3 pm
  • Thur: Closed
  • Fri: 9 am–3 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Did not receive the blankets and hand carts we were supposed to get, no human to be found to help.

William Boggetti 
Rating:
5.0

Customer did not leave a comment.

Michelle Popish 
Rating:
5.0

Customer did not leave a comment.

Erika BARRETO 
Rating:
2.0

Customer did not leave a comment.

Dennis Molewski 
Rating:
5.0

It was very difficult to access the website & code on an android phone; I had to use my wife's Apple phone. It took 40 minutes to access the information to get the lock code to access the van keys.

Charles Mecadon 
Rating:
1.0

Getting the gate code is a real pain , nothing easy about it...I'll never use this location again...I wasted 20 minutes just to get the gate open

James Musto 
Rating:
5.0

Easy access. Easy drop off

Desiree Amerman 
Rating:
3.0

1.) we didn’t receive the requested truck equipment(paid for a dolly & it wasn’t in the truck and we weren’t refunded) 2.) we were in a rush & the self check in process was too tedious/time consuming(especially having to wait for a phone call in order to get ghe code)

Patrick Knabel 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO RODRIGUEZ 
Rating:
4.0

Since this location is not staffed, you need to know the code to get in the gate to access your rental truck. Then the U-haul mobile check-in process takes a bit of time, and you will need good phone service to complete. There was no hand truck included, which I had reserved, but I was not charged for it.

David Donati 
Rating:
3.0

Really hard location to find and it was insanely expensive when it’s advertised as only $20 to rent it. I will not be using this service again. Very unhappy

Patrick Moore 
Rating:
5.0

Customer did not leave a comment.

Nemo Kennedy 
Rating:
4.0

I like the self check-in via the app.

Lloyd Duncan 
Rating:
2.0

Customer did not leave a comment.

Abram Bolton 
Rating:
4.0

Negotiating the truck around the facility was a bit of a challenge. It would have been easier if the truck had been oriented toward the exit gate.

Joseph Pegnetter 
Rating:
3.0

Customer did not leave a comment.

Ali Hasan Saqer Ghaith 
Rating:
4.0

Customer did not leave a comment.

Monique Barnes 
Rating:
4.0

Place was easily accessed and close to my home

Kerra Spindler 
Rating:
2.0

The driver side cab of the truck leaked the whole time we drove in the rain. The driver was soaking wet and it smelled musty from the water the whole ride. Some of our belongings also got wet and ruined in the cargo area of the truck

Alicia Scalzo 
Rating:
3.0

Customer did not leave a comment.

Megan ODonovan 
Rating:
5.0

Person i dealt with was very nice and helpful!

Mick Melberger 
Rating:
4.0

Getting and returning the truck was ridiculous. I had to call twice to get assistance with picking up the truck and returning the truck was worse because the wrong mileage was logged in and it kept giving me an error. U-Haul put the wrong figures in. What should have taken maybe 15 minutes each to pick up and drop off took 2 hours and a total of 5 calls to customer service. I wouldn’t do the no contact way ever again. I would pick up at a U-Haul where real people work. Everyone is not tech savvy. The most frustrating part of the move was getting and returning my truck!

Terry Ritts 
Rating:
4.0

Customer did not leave a comment.

Matthew Sturgill 
Rating:
4.0

Customer did not leave a comment.

Greg Volansky 
Rating:
3.0

I rented a furniture dolly and never received one.

Sandra Daniel  
Rating:
5.0

Customer did not leave a comment.

Frederick Maisano 
Rating:
2.0

Original pick up was to be in Mountain Top, PA however within 24 hours was changed to Pittston, PA located which was an additional 22 minutes out of the way. I contacted U haul but they were unable to change the location and started that would be the closest place of pick up. Staff was friendly and called to confirm pick up when we were 17 minutes late. Location was very limited on items for sale and for rent. Very small location!

Morgan Curran 
Rating:
5.0

Customer did not leave a comment.

Barrett Kotch 
Rating:
5.0

Customer did not leave a comment.

Mary Mcgee 
Rating:
5.0

Absolutely nothing for Watertown location. Five stars

Edward Asbury 
Rating:
4.0

Customer did not leave a comment.

Michelle Popish 
Rating:
5.0

Customer did not leave a comment.

Benjamin Dugas 
Rating:
5.0

Customer did not leave a comment.

Martin Zbegner 
Rating:
5.0

Customer did not leave a comment.

paul gattuso 
Rating:
5.0

Customer did not leave a comment.

Sharon Streicher 
Rating:
5.0

Excellent system with knowledgeable person directing me.

Edward Kovaleski 
Rating:
5.0

Customer did not leave a comment.

Georgette Lavelle 
Rating:
4.0

Customer did not leave a comment.

richard heffron 
Rating:
4.0

Inside the cab was not clean.

Ruth gavazzi 
Rating:
5.0

Customer did not leave a comment.

Joellen Turner 
Rating:
1.0

Even though I dropped the truck I still got charged for days that I shouldn’t have. I’ll make sure to use a moving service from another company especially if it’s a long distance moe

Terrie Solomon 
Rating:
4.0

could't find the place at first. put a better street sign near the highway.

Patrick McCloskey 
Rating:
3.0

Customer did not leave a comment.

darlene deBiasi 
Rating:
5.0

GREAT

James Todd Dyer 
Rating:
3.0

Customer did not leave a comment.

HOLLY PURDY 
Rating:
5.0

Customer did not leave a comment.

Clinton Emerson 
Rating:
4.0

Customer did not leave a comment.

Randy Shaw 
Rating:
5.0

Customer did not leave a comment.

tom massara 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top