Customer Reviews for Security Public Storage
(Distribuidor de U-Haul del vecindario)

253 comentarios

851 Galleria Bl   Roseville, CA 95678

(916) 771-2226

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: 10 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(916) 771-2226

851 Galleria Bl
Roseville, CA 95678

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: 10 a. m. - 3:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

I would like to be able to use mobile check in and pick up my truck without waiting at the desk in line.

CRYSTAL C. 
Clasificación:
5.0

Tony was great and very helpful!! It was a very easy and good experience!! Thank you!

Renatta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANE P. 
Clasificación:
5.0

Everything was great!

Miguel R. 
Clasificación:
5.0

Tony gave excellent customer service, accommodating, flexible, gives update and responsive. Highly recommend this location.

ARNOLD DREW A. 
Clasificación:
5.0

Perfect in every way! Thank you

ROY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kati B. 
Clasificación:
5.0

Just book in advance and things will be smooth!

JOSEPHEPHREN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

Have more available equipment

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAUREEN H. 
Clasificación:
5.0

Nothing at this location Anthony and Matthew are Outstanding professional,courteous.

Raymond G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUILLERMO S. 
Clasificación:
5.0

We hired moving guys from UHaul and the moving leader hired two movers under him. He isn't highly recommended. That big guy is a hard worker!

ROGER B. 
Clasificación:
5.0

The guy working the desk was really helpful and fast.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

Excellent friendly & very polite customer services

GHOLAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKAELA Z. 
Clasificación:
5.0

Tony went out of his way to be super friendly & helpful. I was able to return the truck the same day. He was available after hours and even emailed me my receipt after dropping off. Always kept me in the loop. I was use his location again and recommend him to all my friends. 5 stars doesn't do him justice, he needs 10!

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS U. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH E. 
Clasificación:
3.0

Last minute notice of the truck not being available and having to drive almost an hour and a half was very inconvenient

Erian P. 
Clasificación:
5.0

Tony was great getting the truck ready for us. and stayed late to check us out.

KENNETH C. 
Clasificación:
2.0

Vehicle was stinking. I guess from prior use. Please clean thoroughly before renting vehicles.

K A R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tess F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEJANDRO R. 
Clasificación:
5.0

easy peasy

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne P. 
Clasificación:
5.0

Keep doing what your doing, friendly and courteous personal.

VICTOR D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario L. 
Clasificación:
5.0

Tony was awesome

STEPHANUS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
4.0

The truck I rented was really dirty inside and out.. not like I was looking for a luxury in a moving truck, but when I return my U-Hauls I go out of my way to make sure it's clean for the next renter.

Rachael C. 
Clasificación:
4.0

I would have liked to know an 8' truck does not have a ball to tow. You should make this know if you rent a truck as it's not clear.

Gino C. 
Clasificación:
5.0

Tony and Matt are wonderful. Best customer service.

CHAD D. 
Clasificación:
4.0

The cabin of the truck was pretty smelly

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis N. 
Clasificación:
4.0

I took the 6x12 trailer to pickup a 57" wide UTV and it would not fit on the trailer so I returned it not having used it.

David G. 
Clasificación:
5.0

Nothing… Matt & Tony we're goood communicators, enjoyed their jobs, and went up and beyond… thank you!

MARK K. 
Clasificación:
5.0

The manager who helped us was professional and knowledgeable, with a positive attitude. We'll come back because of the stellar service we received from him.

MARC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

It is maintained but needed somethings replace on it. You can maintain but if your product equipment needs replaced all the maintaining in the world won't make it excellent.

VICTOR T. 
Clasificación:
2.0

Truck was old, check engine light was on, and had steering issuses.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALPESH P. 
Clasificación:
3.0

Hmmm... When i made reservation I requested and reserved a truck with a receiver 2" ball to move my trailer. Representative wasn't sure my trailer tow package would fit so I told him I would bring it when I picked up truck and if needed purchase a hitch receiver from them. Worst case scenario would have to use a uhaul with a ball already attached. When i showed up different representative said it would fit. When he looked at reservation said I didn't need it because uhaul had one! Truck was not available just a uhaul box truck. Was charged higher rate for rental and instead of .79 a mile it was 1.29 per mile. Do to needing to get it done before leaving to attend my best friends funeral I had no choice but to except it. Wish they would of at least gave me some type of a discount but NO. Truck was ok.

RUSSEL B. 
Clasificación:
5.0

Matt was awesome!!!

JAY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
2.0

Truck was very dirty both inside and out. Actually found a spent 9 mm casing in the cab. Wipers were bent and cracked. Inside back of truck very dirty.

MICHAEL S. 
Clasificación:
5.0

Their management and team were exceptional, helpful and attentive. Excellent customer service!

THOMAS L. 
Clasificación:
3.0

Three-star "yeah, you can use them" rating.

NIALL S. 
Clasificación:
5.0

Exceeded my expectations- Tony was amazing and Matt did a superb job on the phone

CARY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY Z. 
Clasificación:
5.0

customer service and greeting was great, i can't complain about anything.

ADELE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM CARL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
3.0

Employees were very friendly, everything went great. The office smelled like cigarette smoke, and I only mention that because I am sensitive to it. Our only big issue was with how dirty the cab of the truck was. It wasn't just dirt on the floor, but grime all over the seats, steering wheel, console , etc. I understand it's a rental moving truck, and they are probably short handed, but would have liked to at least have the touchable surfaces inside wiped down.

JODI B. 
Clasificación:
1.0

Have the truck you agreed to have there actually there. Not some b.s. story.

EDDIE W. 
Clasificación:
5.0

Outstanding service in every way - I would HIGHLY RECOMMEND this site - customer service could not be better - accommodating, helpful, and welcoming in every way!

DOUGLAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pradeep P. 
Clasificación:
5.0

Breath of fresh air at this location for service! Five stars. A++++

LANA BLAKE K. 
Clasificación:
4.0

I'm not sure of his name, but you have an outstanding employee running that location. He was handling everything without any help and was providing excellent service. I sure hope he is appreciated and compensated well. I would rate him an A plus!

JANICE H. 
Clasificación:
5.0

Great location to rent your uhaul.

VICTOR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pierre P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCIO S. 
Clasificación:
5.0

Double check the registration tags to make sure they are current and not expired.

GUYLA C. 
Clasificación:
5.0

Great management team.

VICTOR D. 
Clasificación:
5.0

Nothing just keep doing what your doing. Excellent service.

REBECKAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN P. 
Clasificación:
4.0

truck was clean but ran rough due to very high mileage. on the other hand Matthew was outstanding! . very helpful and friendly. t

SOHRAB M. 
Clasificación:
5.0

Your service agent Mathew was incredibly helpful and courteous on drop off. Very efficient. Was in and out in no time. Definitely recommend.

EDWARD V. 
Clasificación:
1.0

Will never use Uhaul again after this experience. This was a total disaster and I still haven't been refunded $5,000!! I was supposed to be contacted within 48 hours regarding the refund and still haven't seen it. Truck was unsafe and would veer to the right at highways speed which obviously wouldn't work for a 2500 mile move.

IAN K. 
Clasificación:
3.0

ordered a 5' x9 trailer, try to haul something and interior measurement is 4'10. needed what was advertised. Manager at unit just shrugged his shoulders. lousy way to spend $35 and have to rent a trailer the next day. was not a good uhaul experience.

TAYLOR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
3.0

You guys were great but I do not like the Rancho Cordova uhaul now I am out of 180 that i had payed the movers because they didn't have my uhaul that I reserved a month ago

Elizabeth G. 
Clasificación:
5.0

Notify while driving that the truck was steering right, might require tire balancing also, the AC was not working while driving, and it only works when you stop or slow speeds.

Pradeep P. 
Clasificación:
4.0

Vehicle had been sitting for some time. Just a bit dirty.

KRIS ABBOTT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brittani O. 
Clasificación:
5.0

Not over book your reservations. I had a truck reserved in Sacramento but when I arrived to pick it up the guy told me he had just rented it to someone else. He said my reservation doesn't mean anything because they take 3 reservations for the same vehicle and it's first come first serve. The Roseville location went over and above to find us a truck because I had flown one way to pick up stuff from my Uncle's estate to drive back home renting for one way. I was told no one had anything available for one way.

SHARON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio H. 
Clasificación:
5.0

No suggestions

TERESA O. 
Clasificación:
5.0

When other locations said there was no way we would get a one way trailer out of California, this location did. They secured us a rental, pick up was smooth and no issues with the trailer.

KYLE J. 
Clasificación:
5.0

Tony is an amazing worker! Thank you for helping me. He was literally walking up to my uhaul as I was parking! The return was quick and smooth!

kazhi V. 
Clasificación:
5.0

The personal that helped us on both ends were friendly and helpful. Gracias

Jeffrey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIMMEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julian L. 
Clasificación:
5.0

The service was friendly and efficient!!!

CYNTHIA T. 
No se han enviado comentarios para esta ubicación.

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