Comentarios de los clientes para Security Public Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Security Public Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Raymond G.
Clasificación:

The young man I dealt with was Outstanding,, His name is Mathew Warwick. He is courteous, professional, he is a promotable individual if I have ever seen one.

Brandy B.
Clasificación:

Friendly service

Husan A.
Clasificación:

Thank you!!!

VICKI D.
Clasificación:

Have bigger trucks. I had to rent a cargo van & the mileage was higher than the rental fee. Made Numerous trips. Not cost efficient. New Management very Friendly staff, & very helpful. Thank you, Toney & Matthew.

LALENA A.
Clasificación:

Matt was great got me checked in and on the road right away. My truck had blankets and a dolly. Matt was professional and I highly recommend this Uhual

Gary R.
Clasificación:

Excellent service and product

ROBERT S.
Clasificación:

Prices are outrageous! It cost me $87 to have a truck for 4 hours thats insane. I will be going elsewhere next time I need to move.

Lauren V.
Clasificación:

Thank you Tony and from front office for being so on top of things and responding to text

Taylor S.
Clasificación:

El cliente no dejó un comentario.

Karen C.
Clasificación:

Tony was great. Called to confirm the drop-off site. Very friendly.

ANGELO B.
Clasificación:

thanks

CHARLES B.
Clasificación:

It's been years since we lasted rented a UHaul. The truck was 100% better than the last one we rented! Drove great and worked perfect for our purpose. The employee was very friendly, nice and was able to get us in and out quickly. Would definitely keep this in mind if we ever need to rent a truck or if we know someone planning to to rent a truck.

Justin M.
Clasificación:

You guys are already excellent!!!

Glenn G.
Clasificación:

El cliente no dejó un comentario.

tarik H.
Clasificación:

El cliente no dejó un comentario.

John O.
Clasificación:

El cliente no dejó un comentario.

ALEXANDER A.
Clasificación:

El cliente no dejó un comentario.

KRISTEN H.
Clasificación:

Tony was excellent! Very helpful with my return.

Terri C.
Clasificación:

El cliente no dejó un comentario.

LALENA A.
Clasificación:

Great service

Theresa R.
Clasificación:

My experience with U-haul corporate was not good. I reserved more than 2 weeks in advance and two days before the move they moved the pickup location to one that was 40 miles away and also changed the time to later in the day. When I called the customer service number I was given on the voicemail ( a local number) I waited 10-15 minutes and then was told they couldn't help me because they were in the wrong city! They transferred me and I had to wait another 10-15 minutes. The next person was more helpful, but also stated I had reached the wrong city and gave me the original number I had called to once again get back in the queue. Not cool! Then Tony from the pick-up location called me and helped me find a good solution and everything was able to be worked out! Tony at Security Public Storage saved the day! U-haul corporate gets 1 star, Security Public Storage and Tony get 5!

Shirlyn G.
Clasificación:

It was my first time renting a truck and it was a smooth process. Kid that helped me was friendly. Thank you so much. Couldn't be happier!

Adam S.
Clasificación:

Online check in took to long and I could have done some of that before I got to the rental place.

Brandy W.
Clasificación:

El cliente no dejó un comentario.

SAM S.
Clasificación:

El cliente no dejó un comentario.

Kimberly H.
Clasificación:

Yhe guys are gr8 there

David P.
Clasificación:

El cliente no dejó un comentario.

Daniel D.
Clasificación:

El cliente no dejó un comentario.

Douglas R.
Clasificación:

El cliente no dejó un comentario.

Erik R.
Clasificación:

Rep was very helpful and made the progress very easy.

Daniel W.
Clasificación:

Tony & Matthew were very professional and provide great customer services regarding my Uhaul rental. The Uhaul Truck ran great and I had no issues with the truck. The service center was clean and warm during my visit there. I would visit this location again! Thank you!

SUENGCHANG C.
Clasificación:

El cliente no dejó un comentario.

RYAN H.
Clasificación:

Very friendly, personable and capable staff. 4 thumbs up. Thank you to the drop-off location for caring.

Frank S.
Clasificación:

Tony was extremely helpful when we needed a truck and none were to be found. He took the time to offer many ideas of how we could resolve this issue. He was genuinely concerned for us and followed up. It was refreshing to be the beneficiaries of such great customer service!!!

Jerome S.
Clasificación:

El cliente no dejó un comentario.

Cynthia H.
Clasificación:

El cliente no dejó un comentario.

Daniel G.
Clasificación:

El cliente no dejó un comentario.

ERNEST C.
Clasificación:

El cliente no dejó un comentario.

Henry W.
Clasificación:

We selected contactless pick up for the truck and we did not get that. The site said the truck would be out in front of the location which was not the case. The truck was behind the gate and we had to go inside and get the key and be let into the property. Not to mention we had to wait for the staff to get there to assist us. The staff was pleasant to deal with but this was not the experience we were looking for.

Mohammad A.
Clasificación:

El cliente no dejó un comentario.

Jacob E.
Clasificación:

When a trailer is reserved (Ukiah,CA poor customer service) location originally. The day before I arrive from out of state I received a text telling me the trailer is another three hours of driving to a different location. I contacted Rancho Cordova and was completely impressed with the service to find a trailer closer to my location. Many thanks to (Tate?). Overall everything went well.

Richard G.
Clasificación:

End-to-end experience, i.e., reservation to return, was very good. Staff very courteous and accommodating. Only item to note is that a dent on the lower side of the van was not identified for the "as-is" condition. The dent was hard to see but could have been identified so I would not have had to take and upload a photo during my checkout process.

Gabriela T.
Clasificación:

The website allowed the reservation to begin at 8:30 am but the location didn't open until 9 am. Make the available reservation window consistent with the location hours.

Alexander M.
Clasificación:

El cliente no dejó un comentario.

Damian W.
Clasificación:

El cliente no dejó un comentario.

Elizabeth U.
Clasificación:

El cliente no dejó un comentario.

Ronald M.
Clasificación:

Tony did a great job...would recommend highly..

EDWARD C.
Clasificación:

El cliente no dejó un comentario.

Charles H.
Clasificación:

El cliente no dejó un comentario.

Adeline W.
Clasificación:

El cliente no dejó un comentario.

Vito G.
Clasificación:

El cliente no dejó un comentario.

Nathan B.
Clasificación:

Your website says “guaranteed reservation” when selecting a location. I had to drive 30 extra miles round trip because my guaranteed reservation location changed, of course your wonderful customer service told me there's nothing we can do. Charged my an extra 45 dollars because your stupid fucking website lied to me, fix your shit. Never using U-Haul again, lost a customer for life. 🖕🏻

RYAN D.
Clasificación:

The equipment appeared to well maintained but the cab wasn't that clean. I didn't really have an issue with this location, overall, the guy was helpful. My complaint is with U Haul's reservation process. My pick up location was changed twice, nearly 30 miles away from my original pick up spot and I never received the blankets I prepaid for. Now I'm having to waste time on hold to get a refund. Not happy.

Jim J.
Clasificación:

Truck was somewhat dirty although some effort was made to disinfect. The previous driver left a UPS envelope on the dash, which was not detected until I turned the truck in. Drop-off location was not specified. Had to wait over 20 minutes to add drop-off location (was told this was necessary to avoid a charge).

JOSHUA B.
Clasificación:

It was a little uncomfortable dropping the truck off to a vendor who did not have a uniform, nor a sign depicting they were a U-Haul subsidiary.

No se han enviado comentarios para esta ubicación.

Volver
arriba