Customer Reviews for Searcy U Storage
(Distribuidor de U-Haul del vecindario)

85 comentarios

1001 E Beebe Capps Expwy   Searcy, AR 72143

(501) 268-5214

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(501) 268-5214

1001 E Beebe Capps Expwy
Searcy, AR 72143

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RANDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVER N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRISTAN L. 
Clasificación:
5.0

Good service and good price

Tim R. 
Clasificación:
4.0

El cliente no dejó un comentario.

OLIVER B. 
Clasificación:
4.0

nothing the person was very helpful

tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE W. 
Clasificación:
5.0

Everyone is really nice

MARLANA B. 
Clasificación:
5.0

Definitely make sure you know what you're getting into. Please make it upfront that you have to use a card to pay for the uhaul and can't pay cash for it.

ISABELLA F. 
Clasificación:
5.0

The mobile check in process was not as streamlined as it could be. I wasn't aware of the multiple steps of verification, and had only been told that I would need to do was check in and a code would be generated for a lock to get keys. It was a 45min process that included and phone call, and difficulty opening the lock with the code that took too long to generate. The steps I took to set up the account before hand with all my information and credit card should have led to a quicker process.

Angi W. 
Clasificación:
2.0

I spent an hour in parking lot trying to return trailer. I finally changed phones tried again after being on hold w uhaul and they said it would be hour wait time. Then by the time it went thru u double charged me

CAMERON R. 
Clasificación:
5.0

Very friendly and helpful

Richard W. 
Clasificación:
5.0

Nothing. Nice people and everything was nice.

Zachary W. 
Clasificación:
5.0

The whole process was seamless

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ignacio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay H. 
Clasificación:
4.0

Cordel was wonderful to work with! Great personality and helpful!

Susan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

NABILL G. 
Clasificación:
5.0

Great, highly service oriented people work here. I suggest that they need a readily available person who is well trained in trailer lighting, both vehicles and trailers.

DOYCE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMMED A. 
Clasificación:
1.0

Try putting a jack on the front of the trailer..... im 6'6 315lbs and it was a pain in the ass to just remove the trailer I can only imagine if my wife ( 5'4 115lbs had to take this off herself, it's a very very very poor design and I will not being using uhaul agian

CHRISTOPHER N. 
Clasificación:
1.0

The guy hutcheson with the last name needs to learn better customer service skills. We got ripped off and they charged our card for more than what the receipt said then we bring it back same day and get it checked in for two days. Then charged me more money than what the next receipt was. It's currently being investigated by customer service right now and we are having to wait to get our money back for what they charged us extra for. BC they can't issue refunds at the location the guy said. We didn't have a good experienceall with them them. 1st time using the searcy beebe Capps location too.

CHAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Excellent service and very mindful of customer's concerns.

Charles B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leigh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOWELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kiera V. 
Clasificación:
5.0

Great customer service. Will definitely be using their services again

RENEE Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN T. 
Clasificación:
5.0

Nothing everything went perfect.

EARL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry L. 
Clasificación:
5.0

I could not get the app to work for the pickup…at all. The staff was wonderful and jumped in upon request to help me. Jordan specifically was cheerful and professional and was able to answer all of my questions.

ANDREW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

I had a very difficult time with checking in and with dropping off. It took me a half hour both times. Instructions were not clear for me. I'm not sure that I would want to check in or drop off in this manner. I do better in person than I do online. I will hope the next time I need to rent a truck that it will be during business hours.

Jamie W. 
Clasificación:
5.0

Very efficient and friendly staff.

KATHY K. 
Clasificación:
5.0

These guys are awesome, they helped me get my car loaded and strapped down. They went above and deyound anything I could ask for. Thank you so much for your help.

JASON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL F. 
Clasificación:
5.0

Friendly service at pick up and drop off locations. Was in and out very quickly.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN S. 
Clasificación:
5.0

The Cargo van served my purpose. But I really wanted a pickup. I would love to see this location have Pick up trucks available. The Staff is awesome and very helpful in explaining all the dos and don'ts. The young lady could have a better attitude but the gentleman I worked with were very professional.

DEBORAH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON C. 
Clasificación:
5.0

I can't think of anything.

JON C. 
Clasificación:
1.0

Lied about the rates. Did not explain them properly.

MELISSA M. 
Clasificación:
3.0

Had to wait long time for any help. Then couldn't help. Said they were just a third party. Gave me a wrong number for customer service. I called customer service. Was on hold for and hour and twenty minutes. still no return call.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE R. 
Clasificación:
5.0

The employee working was very kind and thorough. He was very helpful. Not something you see very often.

KURT T. 
Clasificación:
5.0

Reserved to pick up on Friday at Sherwood, they said it was for Saturday. Called call center, they said 3x to verify pickup on Friday that they had one on Baseline Rd. Get there, they show us reserved to pick up Saturday! Had to drive back up to Searcy, finally got a 26ft one, we only needed 20 ft. Wasted 20.00 in gas trying to get a darn truck! Very stressful!!

RANDALL W. 
Clasificación:
1.0

You didn't have the size truck I reserved but did not notify me. Charged me for triple the miles I drove. No one will return calls or emails to remedy.

JAKE R. 
Clasificación:
5.0

Jordan was extremely helpful throughout the rental and return process.

DONALD O. 
Clasificación:
5.0

Awesome customer service friendly and easy to work with

KEVIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Turn in of the vehicle should be like it was before they went to the new technology.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH D. 
Clasificación:
1.0

El cliente no dejó un comentario.

ELIZABETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara H. 
Clasificación:
4.0

We ordered a dozen moving pads but realized we only got 5. We were charged $5 for the 5 which I think is the cost for 6. Anyway they said they tried to call us the night before and we got disconnected. However, they should've called and left a voicemail so we were better prepared for moving.

Thomas S. 
Clasificación:
5.0

Great service

WILLIAM N. 
Clasificación:
5.0

This location was great. The location where we originally booked was awful (Wholesale Homes). We spent an hour driving around looking for the Uhaul and on customer support to find out that they hadn't set up the truck for 24 hour pickup.

NICHOLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
5.0

I have no suggestions for improvement. Jordan at this location was pleasant, professional, and friendly.

SHANNON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilaro F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TUFICA B. 
Clasificación:
5.0

Jordan was awesome. Super friendly and helpful. Give this man a raise.

AUSTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy T. 
Clasificación:
5.0

I just want to say that Jordan is a pleasure to work with. He did everything he could to make our experience with U-Haul an excellent one. In my opinion he is a valuable employee and a wonderful person to work with, thank you.

REGINA W. 
Clasificación:
2.0

El cliente no dejó un comentario.

CORY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEASHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEANNE S. 
No se han enviado comentarios para esta ubicación.

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