Clean the uhaul between customers, make sure it has washer fluid!!! and explain how the equipment works, mirrors ect.Jennifer W.
Customer Reviews for Scott County Mini Storage
(Distribuidor de U-Haul del vecindario)
Shakopee, MN 55379
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 4 p. m.
- Sáb.: 9:30 a. m. - 1 p. m.
- Dom.: cerrado
- 5/20/2022: 8:00 a. m. - 5:00 p. m.
- 5/27/2022 - 5/30/2022: 8:00 a. m. - 5:00 p. m.
- 6/16/2022 - 6/20/2022: 8:00 a. m. - 5:00 p. m.
- 7/2/2022 - 7/6/2022: 8:00 a. m. - 5:00 p. m.
- 8/4/2022 - 8/7/2022: 8:00 a. m. - 5:00 p. m.
- 9/2/2022 - 9/5/2022: 8:00 a. m. - 5:00 p. m.
- 10/16/2022 - 10/22/2022: 8:00 a. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dana O.
Absolutely seamless process! I have been going to this location each time I move and even though it is a little more out of the way now, I will continue to visit that location for years to come! The staff is so friendly and helpful. I have no complaints and tons of praise!!Rebecca R.
Also had a storage unit in this business. It, too, was a great experience. I'd definitely recommend Scott County Mini-Storage.PAMELA O.
El cliente no dejó un comentario.Neal J.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Joyce M.
Excellent service, the agent was very personable.KAREN N.
The guy that ran the place was a delight to talk to. Couldn't have been happier. Will use again! Thanksjeff R.
I understand the need for the authentication protocols and location services requirements but you should tell customers about them ahead of time so people can have it all ready to go on moving day. The added stress of those two things are not helpful on moving day and I would have been ready for them if I had been told of the requirements.Michael C.
El cliente no dejó un comentario.Dan R.
El cliente no dejó un comentario.Bob O.
El cliente no dejó un comentario.Brian F.
Truck mechanical condition was good, I ordered a Appliance dolly and it was not given to me in with the truck. then i send extra bugs to rent it since it is Sunday , i have to travel somewhere else to get another rental dolly to move my stuff since it weekend office was also closed to take it from there. Truck inside was not at all cleaned by previous user and drivers cabinet was full of weed smell which i hate and not used to it, i bought a broom and cleaned it a bit before loading my stuff to my home. Gracias.Sujit kumar G.
El cliente no dejó un comentario.Kenzie K.
Dropped truck off over the weekend so did not interact with anyone. Moving company that we contracted with through UHaUL was fantastic.Andrew R.
Great customer service! Thank you!Tony M.
The service associate was very nice, professional and very helpful.Dennis J.
El cliente no dejó un comentario.Janelle J.
El cliente no dejó un comentario.ABDIFATEH O.
El cliente no dejó un comentario.Brian J.
El cliente no dejó un comentario.Nathan L.
El cliente no dejó un comentario.Lindsay A.
Great serviceMichelle K.
The U-Haul van hood didn't open the window was stuck down in the cold weather couldn't fill windshield wipers up and the vehicle stated it needed it's old changed before we took off. Spent too much on gas because of this and more time to tend to issuesAlicia H.
El cliente no dejó un comentario.Mara K.
Clean the snow and ice off the truck before the customer arrives. Ensure all parts of the order are included. Everything else was fine and I really liked the Truck Share 24/7 program.Michelle A.
El cliente no dejó un comentario.Starla T.
There was a problem getting my keys to the truck because your app was not working, also never received my moving padsPaul S.
Easy to rent, pick up and return!Shelli M.
El cliente no dejó un comentario.Hafsa G.
Helpful and friendly staff. Easy process. Just what I needed.Virginia L.
El cliente no dejó un comentario.JAMES H.
Very helpful and easy processMelissa N.
The mobile device info for pick up and drop off, while helpful, could be more user friendly. I had a difficult time getting my van dropped off and ended up having to call U Haul's customer service. While the representative was extremely helpful, I was on hold for almost 45 minutes.Mary O.
El cliente no dejó un comentario.Patrick P.
El cliente no dejó un comentario.James V.
El cliente no dejó un comentario.Tidahthip C.
No improvement needed. Service was great! Mission accomplished with ease! Very accommodating business nature!Monica W.
El cliente no dejó un comentario.Ryan J.
It allowed me to reserve for 8am pick up. When I got to location, check in and selected pick up van said I had to wait until location opened up at 9:30. Why allow me to select at 8 if I can't get until 9:30????Jeff B.
The wrong key was in the lockbox. Owner didn't respond to calls. On hold at uhaul for 1/2 hour. Sloppy business.Tom B.
Greater number of hours being staffed with a person. Mobile option is great, but I prefer people interaction.Matthew N.
El cliente no dejó un comentario.Russell G.
Everything was fine. Easy pickup and drop off. The professional well informed and polite. No problems or hassles. Will definitely use again if a rental is needed.Timothy G.
Air conditioner died during our use. The check in process online before the shop opened up was a nightmare. Took over an hour to do even when I had my account all set up.DEBRA D.
Everything is good fast and easy. only one thing is to drop the truck in different locations.Juan S.
El cliente no dejó un comentario.JOEL C.
That van stinks big time. The smell reminds me of cleaning out the cow pen. Stinking poop!Steven S.
Aaron is a great person to work with, he does a great job.Jeff L.
El cliente no dejó un comentario.JEANNETTA T.
The check in process was not as expected. I was never told that I should bring extra documents such as passport and lease agreement (who carries those??). Yes, I had the options of giving two contacts, but not all the people I know were available and it was not clear they were going to be called right away. I was not happy with the check in.Matheus B.
Great customer service I was very pleasedNikolay G.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Adam K.
The A/C didn't work in the box truck. It was 95 outside and I had a 3 hour trip there and 3 hrs back. I asked if it worked before I left. It worked on and off. It would run for about 2 min and then be off for about 30min. Very frustrating and hot.Lisa N.
El cliente no dejó un comentario.Jon H.
Paid for moving blankets and they forgot to put them in the truck. Picked up on a Sunday so there was no one to talk to about getting them.Doug P.
El cliente no dejó un comentario.Shane P.
Aaron was very professional and provided excellent customer serviceTori H.
Professional, friendly, and efficient staff. Really nice experience, will certainly come back for any future needs.Carlos B.
Great customer service! Everything was very easy.Rebecca R.
Aaron was very easy to deal with. Would recommendMicheal H.
Personal amableJames P.
El cliente no dejó un comentario.Leanne H.
El cliente no dejó un comentario.Karen R.
awsome friendly service, I use to go to a different rental company to rent moving trucks, but no more. This U-Haul location has my business from now on. I will recommend this location to all my friends and family.DEBRA B.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Michael V.
In my opinion everything is easy going in every aspect from reservation point to pick up and drop offJose A.
El cliente no dejó un comentario.Daniel B.
No a lot of room for vehicles. It was confusing to know where to leave the vehicle.Eric W.
El cliente no dejó un comentario.Carol H.
Happy with the serviceMaria S.
No problem with the location--it is conveniently located and everything was in order. However, the phone app for the pick-up process was not user friendly.C.B. M.
Mobile checkin didn't work so had to call for help. On hold for 20 minutes before being able to talk with â€œHaleyâ€ who patiently talked me through the process. So checkin took total of 35 minutes. I won't do that again. I'll wait until the office is open.Ken H.
I picked the truck up And after taking off down the road realized it only had 1/2 a tank of gas. I drove the truck approximately 25 miles and it cost me $45 to fill the truck up. That was disappointing.Scott B.
El cliente no dejó un comentario.Aaron W.
El cliente no dejó un comentario.Jason S.
I had to give a poor rating because it took about an hour to get my truck. That has to improve. Customer service was basically unreachable and I'm standing out in the dark at midnight wondering how long this is going to take. That has to change. Other than that, the truck itself worked good.Brad W.
Very nice managerAnthony V.
El cliente no dejó un comentario.Dennis W.
El cliente no dejó un comentario.Patty L.
Your whole process was very smoothNick A.
El cliente no dejó un comentario.Chris P.
El cliente no dejó un comentario.Martell C.
El cliente no dejó un comentario.KURT W.
El cliente no dejó un comentario.Steve P.
El cliente no dejó un comentario.FABIOLA P.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.Kyle S.
Make the online easier to do. By the time I was finished with the online crap I had 30 minutes taken off my 4 hours. Bad experience.Nancy F.
Aaron was absolutely amazing and brightened my day. Would recommend this location to everyone in need of a uhaul just because of him!Amber C.
We had a great experience. Everything was so clean and the gentleman that helped us was excellent. The price was very reasonable for what we needed to get done. Thank you!!!Kelley G.
At 18 miles the check engine light came on and the engine was cutting out . I called ans was told to call the 800 number . When I was bringing it back it died on me 2 times . This was a big hassle . I want my money back this experience was terrible !Wilhelm B.
Lock that allowed us in the truck did not go back on smoothly, also there was no service in the area so getting onto the app was very difficult for mobile pick-up.Taylor J.
El cliente no dejó un comentario.Aaron W.
Customer service is terrible. The guy operating the shop insulted my wife when we dropped off the van. All because ai there a cardboard box in their bin. Petty issue, but there operators response was unbelievable. Looking for other options for future rentals.Enrico E.
Very easy to pick up and drop off even though they were closed.Samantha M.
Sweep out bed of truck.KYLE D.