El cliente no dejó un comentario.
MARK A
Customer Reviews for Sandy and Daughter Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
While on way there got a call from them to see if we were on way . Once there it's a casual friendly atmosphere and we were greeted by their 3 furbabies ( such sweeties ) and the owners . We originally reserved a 15ft truck and a car transport from uhaul at a different location, but the only available was a 20ft and a tow dolly and fartger away at Sandy and daughters . So since i was to drive this ( 1st time with a truck and tow ) Kris & hubby went over all the details and gave tips . By the time we were ready to go we felt like we were leaving a family having had a great conversation . Also our upgraded truck was left at smaller truck price and tow dolly was cheaper as per uhaul so that was good . I would recommend them for your uhaul needs as it would be like geting it from family. When you treat with respect you ge respect ;)
JACQUELINE MPerfection can not be improved upon
PHILIP TTrailer had issue with electrical that was resolved before I left. 2 hours into rip started failing again causing us to stop multiple times to get it back on. Last time we spent 30 minutes in a rest stop and couldn't get it to work so had to drive the last 3 hrs in the dark with no light on a fully loaded trailer.
JEFFREY DVery awesome people friendly and helpful!
ASHLEY PVery easy and super helpful to rent their trailer
Kathy WGot a dirty / leaking trailer and then was charged a cleaning fee after having swept the entire trailer before returning it. We have rented 10+ trailers in the past 1.5 months while moving and haven't once been charged extra fees.
Brian PAmazing staff! They were very helpful and I loved the doggy welcoming committee!
Jenny GLocation was closed on Wednesday when we tried to return. We were not notified of this and were not ready to use the app.
John BWe rent for many days a month and SP and Chris are VERY accommodating and wonderful people to do business with.
Russell DI waited in the phone for an hour and a half, Anna was put in hold several times. also I was at the location for two because the rental got messed up. The location wasn't open so I couldn't get personal help! They wanted me to return the rental to a totally different town than where I borrowed it, which was further from my home. This was a horrible experience and I wouldn't even recommend uhaul to anyone at this point. Also, there are a bunch of hidden fees and I don't feel after the way I was treated and how horrible the process was I should have been charged full price as none of these mistakes were made on my end!
Megan KLady was super nice and helpful. Would definitely use them again if needed.
Douglas HNothing. She is friendly, helpful, responsive. Great location.
Randy DIt was by far the best experience I have had with Uhaul!!! Excellent customer service!!! Will use them again- and have already recommended them to friends!
kim bHonestly, I do not think that improvements for the next customer I necessary. My U-Haul dealer was a wonderful lady, very friendly and made sure that everything was perfect. It was a wonderful experience and if I ever need another U-Haul product I will definitely go see her.
John WExceeds expectations every time.
Ricky WVery professional and friendly. The trucks were clean and ready to go. This is the 3rd time we have used this location and will return there if we have a need in the future.
David Awill never never never rent from the rude people there
tina bRent at least twice a year from this location. Always had a great experience.
Roxann HDon’t change a thing; wonderful people, great equipment, couldn’t ask for more!
Gretchen HNothing, vendor went above and beyond, originally trucks were not available at time needed, vendor advised they would locate a truck and have at premises when needed and came through with promise. Excellent customer service! Five stars!!!
Joel HCleaned the truck was still charged cleaning fee
Harry JI don't know how you could make renting from this establishment any better. Very kind and patient, friendly people to deal with. First time renter and I was so pleased at how easy they made the whole experience for me. Gracias.
Storme LEverything was just great. Personnel was friendly and helpful Hi marks
Ed VI would highly recommend this franchise! Both Tim and Chris do an excellent job and are very personable. They both are excellent at what they do!
PHILIP TThey were very accommodating in letting us pick up the vehicle the night before when they are typically closed. Also warned us about a reduction in speed and that the cops sit there waiting for people.
Brenda RThey were very helpful and courteous. Great place.
Deb PYou can not improve on near perfection! Every time that I rent equipment, I am treated with the utmost respect. I have recommended this store to others and will continue to do so
PHILIP TSuper friendly and super accommodating family run spot. Definitely recommend it highly!!!
DAVID GEverything went very smooth!
Carla DThis is the second time we have used Sandy & Daughter and have always been pleased with how friendly and efficient the check- in is. The trucks are clean and ready to go.
David AMy experience with this location has been incredible.The support and knowledge they have to offer should be duplicated across Uhaul locations nationwide.
Mary SThe experience was so easy and friendly. I would suggest the dealership in Skowhegan to anyone. Thank you so much.
Beverly EEverything was excellent. Service met all expectations and they helped me out with my next rental. Greatly appreciated.
Janelle G.
Ray CGreat People, fast friendly service.
Robert LGreat people at Sandy and Daughter clean well maintained equipment. Had flat after going Thu road construction called service very helpful and was back on the road in 2 hours.
Brett CIt was about a month from pick up to finally being able to unload out stuff. We were promised that the ubox would arrive earlier than us, but it was 2ish weeks late. When talking with the person who paid, the desk personnel tried to blame me as I kept the box late, but I was told that we were allowed to keep the box for that long, and if anything it would just be a couple days later than expected
Taylor CWe were treated with respect and courtesy. Everything about our experience was above expected. I would highly recommend this location for UHaul rentals.
Rebecca HThe woman I dealt with is awesome. She went out of her way to help me. I would recommend her store to anyone.
Becky GGreat people!
RAYMOND RWe tried to use the U Haul app to pick up and drop off our rental off hours but we were unable to due to very poor cell phone service. The truck was perfect but the process of off hour pick up and drop off shouldn't be used for Sandy and Daughters U Haul in Skowhegan, ME. I also made the reservation weeks in advance for a 26 foot truck and was told one was available the next town over in Madison, ME. I was willing to go to Madison to pick up and drop off the 26 foot truck but a few days before I was notified that they only had 20 foot truck available. This was frustrating.
Deborah SVery rude attitude and disrespectful
Deven LEasy process
ANDREW HNothing at all
Chris JChecking out online does not work well for people with connection problems or computer problems. Why do you charge extra to check out the mileage when this has always been part of the regular service ?
DENISE HSandy and daughters help us so much and was very patient with and answered all questions and got back to us very friendly and that's what you call great customer service 💓 Wilson family
Keith WRecommend ? Well I might but given that the political attitude of the very nice proprietor is proclaimed on a large sign out front is discouraging to an objective customer. I rented from these folks in past years and found them very decent.
CHRISTIAAN BMake all of your locations mirror this one. Great customer service, extremely clean truck inside and out. Prompt service and egar to help. Thank you, SANDY AND DAUGHTER.
Dick MVery knowledgeable and conscientious ownership. They went above and beyond.
Richard AWe've used their services twice in 3 years. So helpful with information and choices on what would work best.
Robert CAwesome staff and service always friendly. 10/10 recommend to everyone.
Nancy F | Overall ExperienceGreat storage and uhaul rental facility. Highly recommend!
Rachel P | Overall ExperienceNo lighting over my large unit and having limited access to my belongings was not convenient.
Wanda K | Overall ExperienceThe storage facility is the best that I have ever used!
Michael I | Overall ExperienceThey are the best Uhaul facility and storage I have ever used! Kris is top notch and the most friendly and helpful person I have ever met!
Brenda M | Overall ExperienceNever had a problem. Staff was always willing to lend a hand. Went out of their way to say hi. Felt very comfortable there. ¡Gracias!
Kelly H | Overall ExperienceThis place was the best storage unit I've ever had, and I especially appreciate the friendly staff during a stressful move. They even stayed late one day for me so I could get the last of my stuff in storage. Everyone was sweet and talkative and made me feel welcomed every time I showed up.
Tiffany D | Overall ExperienceVery friendly and accommodating people. I would highly recommend this business to anyone who needs to rent a U-Haul or a storage unit.
Michael F | Overall ExperienceWas treated like family the whole time.
Rachel Y | Overall ExperienceI had multiple items missing from there. She was friendly but my stuff is gone. She says she's the only person that can access it after 5pm its locked. I don't believe that I have Several fur coats mi
Tanya N | Overall ExperienceThere are no words to describe how great the owners are. They went above and beyond any expectations to help our family with storage. If you are reading this we thank you for everything!
Cathaleen T | Overall ExperienceI wish they would bring the items that were in storage to me since I was coming from far
Denise M | Overall ExperienceHi Kris you were wonderful more than😀thank you for everything.you did more for me than storage you all are the wonderful people to have in skowhegan thank u for EVERYTHING vicky and russ
Vicky Y | Overall Experience