El cliente no dejó un comentario.Brandon H.
Customer Reviews for S&M Business Park & Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This was my first time renting and driving a box truck and the people here were great! Even helped me back out of the lot. I'm sure they half expected me to trash the truck, especially with all the rain that day, but I came back in one piece and overall was very happy with the customer service I recieved!TYLER G.
El cliente no dejó un comentario.KELLI R.
El cliente no dejó un comentario.JORDAN S.
El cliente no dejó un comentario.Latoyia H.
Actually give back the money charged for a dolly we never got.Heather L.
El cliente no dejó un comentario.Gary W.
Friendly staff. All good. Recommended 100%Hector H.
El cliente no dejó un comentario.Amy H.
Dawn & Marc where absolutely amazing to work with patient kind I would definitely go back to this facility!Sherry E.
Not charge someone's card 2 separate times without telling them.JERICHO T.
El cliente no dejó un comentario.Cheryl R.
El cliente no dejó un comentario.Ricky W.
El cliente no dejó un comentario.MICHELLE N.
Not much, but when a person is using Contactless Pick-up the Attendant needs to be more informed of the account regarding if there should be a Utility Dolly with a truck. Quite annoying when she acts completely oblivious...Phillip S.
El cliente no dejó un comentario.Richard N.
El cliente no dejó un comentario.Jamie E.
El cliente no dejó un comentario.BRIAN H.
El cliente no dejó un comentario.reine Y.
El cliente no dejó un comentario.Charles J.
El cliente no dejó un comentario.PAVAN B.
El cliente no dejó un comentario.Laverne G.
El cliente no dejó un comentario.RUFUS D.
Friendly staff professional and very helpfulSheryl Lynne S.
I reserved a 17 ft truck 2 weeks in advance. Called and confirmed it a week prior. When i got it today they didn't have my 17ft truck. I had to settle for a 15ft truck that was filthy inside, and it blew white smoke out the tail pipes, very loud truck! I didn't even get a discount! So disappointed! Next time I'll get a budget truck!Michael R.
El cliente no dejó un comentario.DUANE U.
El cliente no dejó un comentario.Herbie H.
El cliente no dejó un comentario.ROBERT P.
El cliente no dejó un comentario.nellie M.
The only problem at this location is that it is hard to get in and out of. The staff was polite and friendly, the young lady that called me on the phone to remind me of my appointment was nice and helpful, If I have moving needs again I will return here.Steven T.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.Marvin H.
El cliente no dejó un comentario.Christopher W.
Maybe offer a military or AAA discount to ease the stinging price for this old retired guy. My first rental from U-Haul was. 46 years ago. It was a 4x6 trailer that I pulled 750 miles behind a VolkswagenBettle when the Marine Corp transferred me from Quantico to Kansas City. Everything went smooth then and everything went smooth last week. Glad to see U-Haul is still around.Gary B.
Excellent customer service.Patrick V.
I was very upset. When I booked this U-Haul I went over item by item what we would be hauling and I was assured it was large enough. When they confirmed the rental and pick-up time I again expressed my concerns about the size. Again went over item by item what I was hauling and again I was assured it was large enough! Well we ended up have to load two additional vehicles because there was not enough room!! Very dissatisfied!!!!Deana V.
Manager on duty the morning I picked up my uhaul was great and i will definitely do business there again and recommend to others that need a uhaul. GraciasTerry B.
I had reserved a dolly but this location did not have a dolly. Also, my contract was not adjusted and when I dropped the truck off at the drop-off location, they contacted me to ask me to return the dolly that I did not receive. In the future, make sure the contract is accurate before the customer leaves to prevent problems later.Heather R.
El cliente no dejó un comentario.alex B.
respect reservation and speed up serviceMIKE T.
I have been a long-term customer of U-Haul (12 plus rentals) in past couple of years. The online confirmed order had changes at the pickup location. New Drop-off location was in system. Had to provide U-haul individual entire new input to rent truck including credit card. In addition, had to provide verification to rental truck by giving a name & number of an individual to call. U-Haul should know my history and loyalty, you had my credit card and Photo ID. This is a turn-off to continue to use U-Haul if required every-time I rental a truck.Edward P.
The truck was extremely unreliable. There were constant engine noises and it was not easy to maintain on the road. The lady was nice, however, and was able to cut a deal on the truck because they didn't have the size I wanted. But, I would not use this location again.Taylor B.
The gentleman that checked us in was very kind and informative.SANDRA P.
El cliente no dejó un comentario.Norma A.
I think if you have member like her you don't have to do any thing that is what customer coming (best customer service,polite,good attitude)txAsma N.
El cliente no dejó un comentario.ELIZABETH S.
Excellent service and customer service is best of the bestjagruti P.
The receptionist was quite friendly and engaging...NATE L.
El cliente no dejó un comentario.LELAND K.
I keep going back because your associates are EXCELLENT to deal with I recommend this location to everyone I know. keep it up. Thank you all.Elvira V.
It was perfect! Thank you.LOREN B.
Update your customer service. I work in the hospitality industry and Uhaul's customer service (if you can even call it that) is a joke.Johanna R.
This place is great. Even had a courtesy call to make sure we had the right place based on previous customer experience.Anson D.
The office was very small and cramped. But the woman who helped was nice and competent.N. NICOLE P.
El cliente no dejó un comentario.ANDREW Y.
The location representative was late opening the location. The online check-in doesn't work at this location. I was required to check my own truck.Michael A.
Very friendly and Truck was clean and warm and free of snowDenise P.
El cliente no dejó un comentario.Lowell T.
El cliente no dejó un comentario.Anthony G.
El cliente no dejó un comentario.Emma P.
El cliente no dejó un comentario.DALTON D.
Newer vehicles maybe instruct drivers of lights in bed and mirror adjustments and tilt on steering wheel.THOMAS S.
El cliente no dejó un comentario.Bob D.
El cliente no dejó un comentario.PAUL B.
The overall customer service was "outstanding" !CAROL L.
El cliente no dejó un comentario.KEVENS D.
Extremely courteous. I was in and out in a few minutes. Very nice.ROBERT D.
El cliente no dejó un comentario.MARIO M.
Friendly staff at location. 100% service delivery. Thanks allEVANS S.
Closed when I dropped off.Angela L.
El cliente no dejó un comentario.ATUL S.
El cliente no dejó un comentario.Larrisa W.
1. We were not able to E15 fuel nearby - no instructions about this from the office 2. They did not allow me to drop off the van at any other location and asked us to return it their office at morse road only. I will definitely not recommend this location to anyoneMayank R.
El cliente no dejó un comentario.Sara J.
El cliente no dejó un comentario.emily E.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.sharon P.
El cliente no dejó un comentario.Valerie O.
El cliente no dejó un comentario.Mariah D.
Was charged for extra dollies that were already in the truck. I didn't even use them... or ask for them. Thought I would get a little money back from gas since I filled it more than it was suppose to be.Michael R.
El cliente no dejó un comentario.Alaina W.
Employee in office did not know how to work computer.VICTORIA C.
El cliente no dejó un comentario.Charles F.
I had a good experience. Thank you.CARL M.
El cliente no dejó un comentario.MIKE T.
El cliente no dejó un comentario.PRISCILLA W.
El cliente no dejó un comentario.TIM S.
Thanks for the wonderful available size. Great!!!!EDNA R.
I cannot express enough how grateful I am to U-haul. I had reserved a truck with another company. The company called me 20 minutes prior to closing the night before I was to pick up my truck to inform me they wouldn't have a truck. I called one U-haul location who didn't have any available but gave me a number to call for them to look at all U-haul dealers to see what was available. Within 10 minutes I had a truck reserved for pick up the next morning. Pick-up and drop off at S&M was super easy. The gentlemen working in the office were very nice and helpful. If I ever need to rent a moving truck again I will call S&M.jenifer T.
Sandy was very niceWILLIAM V.
El cliente no dejó un comentario.Penny C.
El cliente no dejó un comentario.Brian Z.
Parking area is very tight but everything else was greatTIM O.
Wonder service and friendly staff!! I'll be recommending this location to all my friends!! Thanks!!CATHY U.
El cliente no dejó un comentario.GEORGE Z.
El cliente no dejó un comentario.Phyllis O.
El cliente no dejó un comentario.abhineet J.
El cliente no dejó un comentario.JON P.
Great experience. Hands down best experience with renting a vehicle. Staff was very courteous, vehicle was exceptional and price was right. I would rent from here again without a doubt.JASON C.
El cliente no dejó un comentario.Judith K.