Excel customer service, the young lady (representative) at the front desk was super friendly!DAVUD C.
Customer Reviews for San Gabriel Self Storage
(Distribuidor de U-Haul del vecindario)
San Gabriel, CA 91776
(E of Del Mar next to Bank of America U-Haul office in rear of building)
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 8 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No need for improvements everything was perfectWILLIAM A.
Post a big sign outside on the street, saying "Truck Return Here." The driveway for the return lot was not clear from the street.Daniel B.
El cliente no dejó un comentario.Manuel L.
Excellent customer service. Very friendly and attentive to the customers needs. Dealt with both individuals and both were equally great.LOUIS O.
El cliente no dejó un comentario.GUILLERMO L.
El cliente no dejó un comentario.WAISHAN K.
El cliente no dejó un comentario.FENG Y.
There was wait time people and service excellentRoseMarie R.
El cliente no dejó un comentario.BRIAN W.
Very friendly and professional staff. Fast service. Easy and pleasant. will use again soon.TANYA L.
They provided great customer service and the vehicle was clean.NANCY J.
I over filled the gas tank, and no was because use too much, was because the gas gauge does not work properly, so I looking for some reimbursement but doesn't apply for return money if you put gas, but if you don't return the gas like it was, 5 for each gallon plus 30 for another fee. For the next time, fill up the full tank and no problems. Gracias.CESAR G.
Good services great customer service!Melodee L.
The gentleman at the counter was very helpful.Alejandro M.
El cliente no dejó un comentario.NHAT V.
El cliente no dejó un comentario.Jaiden J.
Same as above.SIRINO P.
Just keep it up!EUSEBIO C.
El cliente no dejó un comentario.WEIWEN C.
I have a HUGE issue with the overall experience of renting this vehicle. The pickup location and their staff were superb. The corporate office and other people I talked to during the process of extending the contract were absolutely horrible and the issue has forced me to turn this matter over to my family attorney. For further details call 6262303137CHRISTOPHER L.
El cliente no dejó un comentario.JOSE M.
Person assisting me was very helpful. Thank you!KENNETH T.
Great customer service!!!JOHN C.
El cliente no dejó un comentario.JINCHENG D.
El cliente no dejó un comentario.WILLIAM R.
Install BIg Sign- UHAUL Pointing to the office to be clearly visible.....AMANDO B.
El cliente no dejó un comentario.SUSANA G.
Only thing I would recommend is to clean wipe and sanitize the inside of the vans/trucks....JENNIFER C.
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.GREGORY W.
U-haul San Gabriel,always the best serviceJOSE R.
El cliente no dejó un comentario.Antonio M.
The bestEduardo S.
Absolutely the worst experience ever. Will never ever choose U Hual again. Called the corporate line, spoke to Laura who was Absolutely unhelpful, non understanding, overall poor customer service. The man at the actual site was fine, it wasnt his fault. Laura is the one who made the whole experience terrible.SERENA E.
El cliente no dejó un comentario.Jose R.
my name is Luis with fast movers I've been doing moving with u-haul for the last 20 years,, the u-haul in San Gabriel is one of the best in Los Angeles fast mover have over 5000 jobs withu-haul.moving.help.com,JOSE R.
I've never had such an easy, carefree experience at uhaul before and this was the best customer service ever! My first time at this location and definitely not the last! ¡Gracias!Shannon R.
I did online check in and they refused to accept this. Thjey insisted to start over with counter check-in. They did not have any dolley for me to use even with confirmed reservationEnrico B.
El cliente no dejó un comentario.Feng Y.
Much better than my prior rental experience. Would rent from this location again.MICHAEL A.
El cliente no dejó un comentario.Hannah P.
El cliente no dejó un comentario.Keelia P.
El cliente no dejó un comentario.MAYRA R.
El cliente no dejó un comentario.richard N.
Your staff was perfect and got me the equipment I needed when I needed it. It made my experience that much better.pauline M.
El cliente no dejó un comentario.Victoria D.
The best serviceEduardo S.
El cliente no dejó un comentario.VICTOR C.
El cliente no dejó un comentario.Tan T.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Eddie C.
Radio didnt work...customer service was excellent...Herberto was knowledgeable and very helpful..give him 5 starsmichael M.
El cliente no dejó un comentario.Marlon T.
Open 7 days-a-week plus they have after hours key drop off if late getting backWALTER L.
El cliente no dejó un comentario.Paul R.
El cliente no dejó un comentario.Eduardo S.
El cliente no dejó un comentario.Jeffrey H.
The truck that I was guaranteed to be there wasn't there. The one I got smelled like cigarette.Steve H.
El cliente no dejó un comentario.Monica L.
El cliente no dejó un comentario.Ruihai C.
I recently rented a 20' truck ffrom CA to NV. All was well until the A/C stopped blowing cool air on the final leg of the trip. Fortunately, the truck never overheated or broke down, but trust me, the conditions in that truck cab for the last 50 miles of the trip were bad, I'll spare you the details, but if you can imagine driving a sauna on wheels, you'll have some idea how hot and sweaty that experience was. Not good.David V.
El cliente no dejó un comentario.YANXI C.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.Vicente V.
El cliente no dejó un comentario.zwe P.
El cliente no dejó un comentario.alexander S.
Excellent customer serviceYen C.
El cliente no dejó un comentario.MANUEL I.
Excellent service and equipment! Thank you!!Steve N.
Just thank you for everythingmartin R.
El cliente no dejó un comentario.Edward N.
Great !Rosie M.
El cliente no dejó un comentario.SHAHLA H.
The store manager was very helpful with the rental of the truck.CAN L.
El cliente no dejó un comentario.Gustave W.
Great people to work with. When renting the U-haul truck, the associate was very helpful and informative regarding what to expect and safety issues regarding returning policy. I will return.SANDRA P.
The person behind the counter appeared extremely stressed and not very approachable. I informed them that the In side of the truck was very dirty when I picked it up. I understand that we all can I have a bad day...Eric A.
The ac wasn't working, but it's okay. I got to savage gasJOHN P.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.RAINIER M.
El cliente no dejó un comentario.MARK D.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.SHULI F.
El cliente no dejó un comentario.JOE T.
Went in person to make reservation for truck That process was great. The salesperson was professional nice. Pick up went very different salesman the owner was not friendly told us to take the sign out ourselves big branch in back we had to take out ourselves.ADELA O.
The service and trucks were excellent. Took 3 rentals to move my house and was able to get a truck easily.JENNIFER W.
Excellent customer service. Checking In and checking out was very quick.Dan T.
they do need a better entrance . the driveway is very narrow. a very wide turn is needed to get bigger uhaul trucks into driveway also a bigger sign . very easy to pass if you havent been there beforeYORK L.
While Remberto is a nice person and i found the process to rent no problem, given the pandemic all around us, I was disappointed to find the van I rented had not been cleaned at all. When I used wipes on the essential areas - steering wheel, door handles, console, etc, the dirt and grime that showed on the wipes made clear that the van did NOT receive even the minimal cleaning in just these most basic areas usage as he had told me they had been cleaned. So I did it myself which I was not happy about. Given the seriousness of this virus, I was not happy to find that the van had not received even the most basic cleaning. But everything else seemed ok.Matthew B.
El cliente no dejó un comentario.Dan T.
Always excellent customer service is provided by Roberto BanelosSANDY Y.
The Best in the businessBill H.
Customer service was excellent. They were very pleasant and friendly.Fernando G.
El cliente no dejó un comentario.Johnny M.
El cliente no dejó un comentario.rodolfo A.
The truck was dirty but other than that it was greatHelsa C.