Friendly, fast and efficient! Had a wonderful first time experience with Uhaul. Thank you so very much!
Karina K.
Customer Reviews for Salmon Creek Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Ima Jean is the very Best!! Love her!! Thank you!!
Ramona L.Ima Jean was fantastic, a true angel during a hard time. The Best!!! Thank you!!!
Ramona L.Put mileage on the check out receipt. Stop charging so much per mile.
Merle P.Very helpful and friendly clerk at the location. Will definitely use this location again if needed.
John K.It was amazing service. I called at 9:30 a.m. and did everything on the phone and was able to get the correct size uhaul van in an hour! Friendly staff makes it even better.
Mary S.This uhaul cost me twice what I expected. It was supposed to be $30 plus mileage with the $14 protection plan. I got the bill today and it's got an additional $59 rental fee and the $28 protection plan. Won't be renting here again. Plenty of other uhaul places that are more upfront on their intended pricing.
CHRISTOPHER S.Employees were very friendly and helpful!!
Tamara M. | Overall ExperienceI was very impressed with the service we received at this location. I am a frequent customer of Uhaul and have always been satisfied with the experience. ¡Gracias!
Jimmy S.No issues
TIMOTHY A.The appliance dolly was in poor shape and would not stand up. It fell over on top of us several times.
Naomi W.ND
Theodore D.Great facility. Always well maintained and secure
DOUG M. | Overall ExperienceI have used Salmon Creek Storage Facility for several years. I have been very satisfied with the condition of the facility and ease of access. The staff have always been very helpful.
PAUL M. | Overall ExperienceI was not notified that the pickup location was changed resulting in going to two locations. Christopher will reimburse me $50 for this inconvenience.
Pam G.All employees were very friendly and helpful. I would highly recommend anyone needing to rent a u haul truck and wanting top quality customer service to go into this Uhaul /storage place. Imagene and Sharon were very qualified for their job and they both perform their jobs with utmost confidence.
Tamara M.What a wonderful experience from start to finish!
Erika S. | Overall ExperienceA very clean facility with a friendly staff. What more could you ask for?
David D. | Overall ExperienceI would just like to thank this location for it's above me beyond customer service and help during the covid-19 pandemic. They were very friendly and helpful through my whole rental experience and were wonderful to speak with. I appreciate their customer service and will strongly recommend everyone I know to rent from this location in the future. Thank you again for your outstanding help and service you provide, especially in this great time of need for our country.
Anthony W.Great experience. Staff were always helpful and made things easy.
JEFFREY M. | Overall ExperienceKind lady, friendly cat, convenient service.
Isaac S.Appreciated the service, professional and quick. Sharon is awesome! Thank you
Jamie D.Excellent customer service. Great experience
Erik K.Nice, efficient service
Melody C.Friendly and great customer service.
Mike M.First time I have gotten real customer set in a long time
Amber S.Great experience. Thank you!
Abigail H.Great customer service. I will definitely come back to this location should I require your services.
Todd C.Amazing experience at salmon creek mini storage! Very helpful staff, made sure I knew it was ok to do the after hours drop! Will use them again for UHaul and self storage!
Matthew W.I'm dissatisfied w Uhaul and their very poor communic around this one mo free storage offer. Vancouver is too far from our home, but Longview (our how me) has no full size storage units avail.
JOANNA R. | ReservaciónThe appliance dolly had broken belt that I didn't see until I was using it. But other wise everything was excellent.
Eric O.If you want to keep your clients, keep the office A.C. cooler.
Robert H.Nice people. I needed outdoor 5x10 and they did not have one available. The agent called everywhere to help me find one. I would rent in the future.
Richard W. | ReservaciónPerson working at counter very helpful and friendly.
Robert S.Make sure that the first place you rent from has the size truck you want.
Shari C.The ladies were very helpful!
Jose P.Caring and did their work fast and completeTHANKS
JOHN J.Great friendly staff
LINDA C. | Overall ExperienceHad reservations made well in advance of moving day, Jan. 1. Made numerous calls, left messages to reconfirm, no response. On arriving at pick up location sign on office said closed until Jan. 2. After calling different phone numbers eventually reached the mgr. Jeannie. Who told me they were closed. Reiterated that we had reservations that she had confirmed weeks prior. Reluctantly she agreed to rent us the guaranteed truck. She had reservation in her computer, said she forgot! Through numerous yawns the transaction was finalized after a half hour, please!
wendy N.I can't think of any improvements needed at this location. Jeannie greeted me with a smile. She was very helpful and knowledgeable. I will use this U-haul sight for my needs.
Bonnie M.Great place very helpful staff!!
Kyle W. | Overall ExperienceGreat
Christian M.Super friendly service! :)
Chelsey P.The staff were amazing. They were always helpful and accommodating in whatever way they could. We will definitely return if we need storage in the future.
ANGELA B. | Overall ExperienceGreat service.
dan M.Truck was given to me dirty (cabin and loading are). Fuel mark was incorrect. I was charge for 2 days for no reason (I rented the truck for 24 originally). I was told that fees online are only for 12 hours; not up to 24.
Roberto D.Great, friendly customer service
Paula W.Jeannie was wonderful! Friendly, efficient and very helpful!
linda K.Very, very nice and friendly. Got us done and out in a short period of time. Servicio al cliente de excelencia.
Sharleen H.To improve customer relations one needs to confirm all pertinent information related to the rental. Also fuel was way off when I picked it up(at an alternate location other than where it was reserved) as well as the mileage
Miles C.Return on Sunday with no one there. Check out was efficient when I got it next day.
DON K.Jeanie provided excellent service from start to finish. She was friendly and knowledgeable. She even gave me a break on the price when I had to keep my truck longer than I expected. I would highly recommend Salmon Creek Mini Storage/U-Haul to anyone.
Allen K.Na
DARRYLL N.She is awesome and took care of my return even when I was not suppose to return to her thank u Nothing to improve on there either
TIFFANY D.Excelente
Maria M.Great Service. Great people....
Matt M.The reservations and vehicle availability was a joke. 10 minutes poor to U haul closing the night before I was notified my pick up time went from 9AM to 4:30pm in Battleground. Area dispatch fixed it and connected me with the salmon creek dealer. Battleground and Lewis river store dealers were of no help.
Garry T.Customer Service was awesome. Attendant was very pleasant. This was a storage unit location so the attendant was not familiar with backing up trucks/trailers so I had to park it for her. Which was not a big deal.
BRIAN K.Very professional staff. NO hiccups. THANKS much
THOMAS M.09
Russell S.Great staff, amazing customer service by the pick up and drop off locations. Truck and auto transport performed flawlessly. A+!
Christina W.Excellent service!
Marva C.The young woman that checked me in was very patient and helpful.
David H.out standing services
Peter C.Customer service was great! I often need to drop off equipment after hours. This location is gated, so I wouldn't rent from here again.
joseph W.Nothing everything was perfect!
Barbara W.