Customer Reviews for Saikrupa
(U-Haul Neighborhood Dealer)

109 reviews

2904 Pelzer Hwy   Easley, SC 29642

(864) 859-9150

Office Hours

  • Mon-Sat: 7 am–9 pm
  • Sun: 9 am–9 pm

Services at this Location:

Contact Us

(864) 859-9150

2904 Pelzer Hwy
Easley, SC 29642

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–9 pm
  • Sun: 9 am–9 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Terra Mckinney 
Rating:
5.0

Customer did not leave a comment.

Samuel Chapman 
Rating:
5.0

Fantastic at helping when uhaul originally messed up my reservation.

Alexandra Drose 
Rating:
5.0

Customer did not leave a comment.

Kristi Gilstrap 
Rating:
5.0

Customer did not leave a comment.

William Hughes 
Rating:
2.0

Very poor communication. It appeared that the truck was clean however, when returning the truck the pick up location discovered trash up under the seat that we had to clean in order not to be charged. We also asked that a different form of payment be used but he had already run the info formation on hand. He then told us that it would not be applied until drop off location and that they could change it. That was a lie! I did not appreciate him bold face lying at all therefore I would never recommend this location!!

Rhonda Woods 
Rating:
3.0

Customer did not leave a comment.

Bryan Taylor 
Rating:
5.0

Everything was right. Thank you. I should add that the pickup location attendant was very friendly and helpful. The dropoff location was very nice too.

JOSE PEREZ-LOPEZ 
Rating:
1.0

The gentleman there appeared to me ,he was trying to get more money out of me I was so unhappy with the service there I would never want to drop off a U-Haul there again! He also made things hard for me and kept saying fill the tank up after I told him I put the right gas in there he was still trying to get me to put more gas in the tank I was so unhappy we had a little argument. He was very money hungry!

Atrina Harden 
Rating:
4.0

Customer did not leave a comment.

Marlow Dunham 
Rating:
3.0

Customer did not leave a comment.

Yasmine Ellis 
Rating:
5.0

Everything great from beginning to end!

Ted Capps 
Rating:
3.0

Customer did not leave a comment.

wayne burgess 
Rating:
1.0

I rented an 8’x10’ trailer 2 weeks in advance. I arrived at the scheduled time and they didn’t have one. I had to take a 5’x8’, which then required 2 trips to move what I needed to move. Made a 4 hour move into an 8 hour move and wasted gas.

Jeff Kaser 
Rating:
5.0

Customer did not leave a comment.

James Mcalister 
Rating:
5.0

Customer did not leave a comment.

Justin Atwood 
Rating:
4.0

Customer did not leave a comment.

Tina Durham 
Rating:
3.0

Customer did not leave a comment.

BRUCE WESTON 
Rating:
5.0

Customer did not leave a comment.

Terry Barden 
Rating:
4.0

My comments are not about the pickup location but rather about U-Haul as a whole. I originally selected a location very close to my home since it was all to be done in just a few hours. However day of pickup U-Haul moved my location twice, eventually settling on a location over 20 miles further from me than the original. Since I have to pay .99 a mile, this cost me nearly $40 more than it was supposed to, not including the extra gas cost

Zachary Goodwick 
Rating:
5.0

Great service!

Thomas Holliday 
Rating:
5.0

Customer did not leave a comment.

Nehil Patel 
Rating:
5.0

Customer did not leave a comment.

james bost 
Rating:
5.0

The process was easy, and all the people who helped us were great. The truck seats would not move up which made it challenging to drive them.

Kelli McCourt 
Rating:
5.0

Customer did not leave a comment.

Brian Lucas 
Rating:
4.0

Customer did not leave a comment.

William Shillinglaw 
Rating:
5.0

Customer did not leave a comment.

Brad Brascho 
Rating:
4.0

Customer did not leave a comment.

james secord 
Rating:
2.0

Owner kept serving other customers and made me wait 15 minutes to figure out why the dolly had the wrong number. Not friendly and treated me like I was a nuisance.

Erik Ripple 
Rating:
4.0

Customer did not leave a comment.

Johnathon Stipe 
Rating:
5.0

Customer did not leave a comment.

Carson Sisk 
Rating:
5.0

Nothing very easy process and both people I dealt with were helpful and awesome!!!

Nicholas Young 
Rating:
1.0

This location operator (Mr Patel) treated my wife like a criminal when she asked for a bill break down and why he was charging us 109$, due to the simple fact that she didn't have control over my money, but was willing to message me after she knew why it was for that price at drop-off. Instead of being nice to my wife, he fussed at her while she is still grieving over a death in her family during while we were moving. Not only did he get rude, he put his hands on my wife, grabbed her, treated her like a criminal, caused harm to her fingers & pulled on our car door as she sat down holding the handle of the door to the car. She shown me her fingernail was ripped because of his yanking on the door. He threw the keys at her face through the door of our car. My wife didn't press charges, but she called U-Haul immediately to report his actions. I think he should be in jail for assaulting my wife during a time she is grieving. I wouldn't recommend this location to anyone! He shouldn't have a U-Haul license..

Jeremy Landress 
Rating:
5.0

Customer did not leave a comment.

Blix Rice 
Rating:
1.0

First, our original location was closed. Not sure why I was able to book a reservation when the location was going to be closed for a week. Then I got a new reservation that was 20+ miles away. When I asked about the mileage I was told take it or leave it. Wry unprofessional The fuck to was U Haul but still I had to pay an extra $50 in mileage b/c the location I was supposed to go to was on vacation. I was later told if a reservation gets cancelled, the customer gets $50. I sure as hell did t get $50.00 We were to pick up truck at 7:30. We got to the location a few minutes early and no one was there. We had to call 5 or 6 times until someone finally showed up. Then he waited on other customers purchasing beer and soda before we were helped. The truck was swept but the inside was dusty and dirty. The truck rattled like it was going to fall apart when you went over 55 mph. He gave an estimated quote that seemed higher than expected. I didn’t notice he had changed for 2 days when I checked w the guy who schedule the truck When I asked the guy at the place he said “not my problem. You should have said something sooner” like before I got a copy of the bill! What the hell! I returned the truck 4.5 hours later and we were able to get the second day charges taken off. He was not very polite and was busy checking out customers at his store. I wait another 5 minutes and he said yea you are good. I have another reservation for the first location in 3 weeks. I am very worried that this reservation will get screwed up too. I wouldn’t recommend U Haul to anyone. Crazy set ice, dirty trucks and nothing g but stress and confusion!!!

Patricia Waller 
Rating:
5.0

Everything was great! The man who helped us was helpful and easy to work with.

Scott Zeitz 
Rating:
5.0

This proprietor was extremely helpful to us. There was a snafu with our reservation that was handled calmly and quickly to our satisfaction.

Danny Morris 
Rating:
4.0

Customer did not leave a comment.

Frederick Wiker 
Rating:
3.0

Customer did not leave a comment.

Adrienne Wright 
Rating:
5.0

Customer did not leave a comment.

Marion Cassell 
Rating:
3.0

Not advertise for 19.99 and then end up being 76 dollars 😠

Madeleine Brooks 
Rating:
5.0

Customer did not leave a comment.

Josh Quarandillo 
Rating:
4.0

Customer did not leave a comment.

Chad Bohemier 
Rating:
5.0

Customer did not leave a comment.

John Smith 
Rating:
5.0

Th guy was nice and very helpful.

Camille Mancuso 
Rating:
5.0

Owner went above and beyond. Called me when a truck was brought back earlier than expected. Saved my move!

Terry Boyd 
Rating:
4.0

Out of the way but, hours are great

John Bohacheff 
Rating:
5.0

Incredible service. Called in with an unusual request and staff was very accommodating. Thank you Uhaul Easley!

Christopher Bell 
Rating:
5.0

Customer did not leave a comment.

Blair Johnstone 
Rating:
1.0

We ordered pads and a dolly. Was told everything was good to go. Left and it was not there. Called and they said yeah we don’t have that. Said he couldn’t refund me. Had to call the 800 # to get my $ back

Lauren Horn 
Rating:
5.0

Good service

Angel Linares 
Rating:
4.0

Customer did not leave a comment.

John Deter 
Rating:
5.0

Customer did not leave a comment.

Virginia Mitchell 
Rating:
5.0

Customer did not leave a comment.

Bryon Bell 
Rating:
5.0

Customer did not leave a comment.

Wes McCaskill 
Rating:
5.0

Customer did not leave a comment.

ed stoner 
Rating:
5.0

Nothing, everything was perfect.

John Meigel 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WANN 
Rating:
5.0

Andy was very helpful with our rental! Thanks Andy!

JOAN MENDEZ 
Rating:
5.0

Thank you everything worked out as it should be plus service

ALEX BILETSKIY 
Rating:
5.0

Customer did not leave a comment.

Ismael Del Valle 
Rating:
4.0

Customer did not leave a comment.

Peter Schmatzberger 
Rating:
5.0

Customer did not leave a comment.

Warren Williams 
Rating:
5.0

Was greeted and handled quickly and efficiently. We were in and out in under 15 minutes.

Stephen Hill 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WANN 
Rating:
4.0

We didn’t use this drop off location.

Patrick Mains 
Rating:
4.0

I had to wait for convenience store customers (about a dozen) that needed odds n ends as I waited. Otherwise all went well

William Crickon 
Rating:
5.0

Customer did not leave a comment.

RORY HUDSON 
Rating:
5.0

Folks there were very helpful. Process was easy and quick. Great service!

Mark Ravan 
Rating:
5.0

Customer did not leave a comment.

Gloria Dunlap 
Rating:
5.0

Customer did not leave a comment.

Harry Biles 
Rating:
3.0

Was charged an additional fee after drop off with no explanation as to why.

Shelby Barton 
Rating:
1.0

Bad business

Eric Carr 
Rating:
3.0

Worked well with me on the return. The fine writing on the contract for the return cost me another 20.00 dollars because I didn’t read the return time but that was on me. The car trailer pulled very well behind my truck with a Jeep Cherokee on it safely.

John Frasier 
Rating:
5.0

The person who helped me was the best person out of about 10 I dealt with in uhaul in the last couple weeks. Very friendly and patient and nice.

Juan Carlos suarez 
Rating:
5.0

Customer did not leave a comment.

Karen Barnhart 
Rating:
3.0

Service rendered thru gas station not much help in unhooking trailer—do it tourself

Joan Avery 
Rating:
5.0

Customer did not leave a comment.

Terry Goeckner 
Rating:
4.0

Customer did not leave a comment.

Jim Heath 
Rating:
5.0

Customer did not leave a comment.

Scot Vulgamore 
Rating:
5.0

I was very pleased with the rental truck it worked perfectly for what I needed to do and got me done 5 hours ahead of what I had planned for

Eric Black 
Rating:
5.0

Customer service was wonderful and both of the gentlemen that I spoke with at pick up and drop off were extremely nice.

Melissa Riddle 
Rating:
5.0

Customer did not leave a comment.

warren williams 
Rating:
5.0

Customer did not leave a comment.

warren williams 
Rating:
3.0

Customer did not leave a comment.

Guilherme Kahl 
Rating:
5.0

Customer did not leave a comment.

Daniel Guffey 
Rating:
1.0

I am a single female. The man working there told me that I should have brought a man with me to do this for me. He did not know how to hook up the trailer to my car and let me leave with it just locked on the hitch ball. He did not know to look for a second wire adapter on my car and did not know how to work the chains through the holes on my car to get them hooked up. My car was a 2019 Explorer. It had the correct equipment. I had to have someone hook it up correctly for me before traveling 260 miles.

Renade Helton 
Rating:
3.0

Customer did not leave a comment.

James Coffin 
Rating:
1.0

I would recommend having the parking lot and equipment more well kept. Also, train people how to guide customers to get hooked up too trailer. The man who was guiding me to hook up the trailer that I rented, allowed me to hit another trailer not visible form the driver seat. The man stated "no scratch," but when inspected, there was not only a scratch but also a dent and paint chipped off down to the metal.

Silvino Suarez 
Rating:
5.0

Very nice and professional service. Low stress checking in and out with lots of smiles.

Donna Curry 
Rating:
5.0

Customer did not leave a comment.

Toshia Leisten 
Rating:
5.0

Doing via internet,not my best skill set. Can't you just go to a location and rent?First place I called said reservation must be done over the website first. Sitting in the blazin' sun sweltering heat and humidity tryin' to navigate a website sucked. The place I picked up the tow dolly from couldn't have been more accommodating. They really made it simple and stress free.

Roger Reid 
Rating:
5.0

Customer did not leave a comment.

Michael Keifer 
Rating:
5.0

This operator was the exact opposite of the check out location. Helpful and happy to be a help to me. Answered questions without any attitude and was very friendly. I would definitely use this man's location again.

Richard Harter 
Rating:
5.0

Customer did not leave a comment.

franklin Aviles 
Rating:
4.0

Good

Michael Andrew 
Rating:
3.0

Person who collected my vehicle didn't know the difference between 5/16 and 5/8 and tried to charge me for 5/8 tank of gas (about $100) when it should have been at 5/16, which i had actually overfilled.

Zane Osborne 
Rating:
5.0

Customer did not leave a comment.

Lisa Oxendine 
Rating:
4.0

Customer did not leave a comment.

timia mcdowell 
Rating:
2.0

Customer did not leave a comment.

Marc Beard 
No reviews have been submitted for this location.

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