Customer Reviews for Safebox Self Storage
(U-Haul Neighborhood Dealer)

39 comentarios

1500 E 41st St   Chattanooga, TN 37407

(423) 497-1701

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022 - 10/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(423) 497-1701

1500 E 41st St
Chattanooga, TN 37407

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022 - 10/31/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Pick up trash around property and driveway areas.

Russell T. 
Clasificación:
5.0

There was a lot of trash around the storage units that you have to drive around there was broken glass scattered around and just lots of junk strewn around the entire property.

Warren P.  |  Overall Experience 
Clasificación:
5.0

Mark was very helpful and remembered me when I came in to get a second unit.

Marlene C.  |  Overall Experience 
Clasificación:
5.0

The Manger is always helpful and right on top of any issue.

Brian A.  |  Overall Experience 
Clasificación:
5.0

Small bits of garbage all over the facility. Huge piles of junk and garbage, junked cars, and a barrel full of burnt garbage in the back. Consistently no one in the office during office hours. Moved out a month early because they raised my rent nearly 20%, per an e-mail in the middle of the night, a few days before the end of the month; not a 30 day notice or anything. I'd assume they do this to a lot of folks that aren't able to move with just a few days notice, forcing them to pay more or risk losing access to their unit. All in all, zero out of five stars. This place is horrible.

Jonathan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Tough neighborhood.....security around the fenced facility was tight! Dog on site.

Donald M. 
Clasificación:
5.0

staff was very helpful and friendly; location was easy to find and drive into; unloaded was not too difficult--plenty of space to stage things.

Sandra W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mary R. 
Clasificación:
5.0

The guys was really helpful!

GEORGE M. 
Clasificación:
5.0

The staff was very accommodating and friendly. We changed the size of our unit with no problems. The units were clean and well maintained.

Steven B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KIESHA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jade H. 
Clasificación:
2.0

The man running the location was very nice, but if you are getting a 26 foot truck, it is very difficult to get the truck out of the facility. I can imagine a less experienced driver could cause some damage pretty easily. Also, was given the truck with 30 miles to empty.

Campbell R. 
Clasificación:
5.0

Customer service was great! He is a very nice man.

VIOLET B. 
Clasificación:
5.0

The manager was super nice. I had issues with my hitch on the my truck which I had to get fixed and he waited for me despite having another appointment elsewhere. Very helpful and accommodating.

Hugh G. 
Clasificación:
3.0

The parking lot is extremely small. It makes dropping off a large truck after hours very difficult.

Jill R. 
Clasificación:
5.0

Had a great experience, helpful, friendly, fast and convenient

Brooklyn F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

Very good

Maryelis B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLENEDELMA S. 
Clasificación:
3.0

Luckily the gate was broken or I would not have been able to return the truck. Was not easy getting the truck and trailer to the designated parking area out of the way. Per the directions of uhaul/share were to not block gates or drives.

david E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
1.0

First and foremost although the address indicated it was a storage facility it more closely resembled a facility dedicated to the exchange of all manner of narcotics. This was well accented by the used prophylactic at the entrance. Although the facility was listed as open the door was chained shut and the office empty. Upon calling the number listed on my RENTAL AGREEMENT, I reach the voicemail of "Matt." In attempting to return my rental truck using the online features provided on your website I found that your site could not find my location. Upon calling the help line and being instructed to attempt downloading and using the Uhaul app I found there was no data coverage in the area and that is why the location functions on my phone did not work. Also the front alignment of the truck was pathetic. To drive straight the wheel had to be turn at least an 1/4th of a turn to the left. The engine latch kept opening in the cab sending hot air and exhaust fumes into the cab. As a professional mechanic I would say the transmission could definitely use some attention. Also give that parking brake a look while you're at it.

Adam L. 
Clasificación:
5.0

Thank you for good customer service and affordable rental and storage facility. Highly recommended.

jenifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLX D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia R. 
Clasificación:
5.0

Good job, keep up the good work !

DONALD F. 
Clasificación:
5.0

Gracias

Kevin I. 
Clasificación:
5.0

I have been using This facility for storage and now uhaul trucks and has improved alot under new owners and management very friendly. Very affordable rates too

VALERIE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brennan T. 
Clasificación:
5.0

I see a lot of changes to this facility recently which is a very good thing. Nice friendly manager and very helpful. Thanks will come back again.

DonYa P. 
Clasificación:
2.0

The building and location were extremely run down. The primary person there was friendly through.

Robert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

Keep up the good work. Nice experience. would recommend to family and friends.

SAM M. 
Clasificación:
5.0

Good job ! Thanks

Latrisha P. 
No se han enviado comentarios para esta ubicación.

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