Customer Reviews for Rydbom Express Inc
(Distribuidor de U-Haul del vecindario)

1,477 comentarios

2000 Vine St   Middletown, PA 17057

(717) 461-7199

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(717) 461-7199

2000 Vine St
Middletown, PA 17057

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Don't keep changing the pick up location, time and truck size. Very stressful!!

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amandeep S. 
Clasificación:
5.0

N/A Very satisfied with the location and experience overall.

Kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris L. 
Clasificación:
5.0

Windshield wiper blades bad needed to replace how ever drop off reimbursed

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE B. 
Clasificación:
5.0

Make it more visible and upfront for how the charges work. Didnt realize that calling to change my return time would double charge me for the rental fee and double the accident insurance. $44 extra even after calling and being told it was no issue

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri F. 
Clasificación:
5.0

The trucks air conditioning did not work. Several times during the trip a message came up on the dash that read service traction control system.

Justin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
4.0

The vehicle had an engine light on, it rather worse under it that made uncomfortable to drive it and before I left the dealer I found some sort of a heat shield that could've come loose on the road. Most have better maintenance I only used uhaul cause was the only place near me.

Alexander T. 
Clasificación:
5.0

Fast and easy.

John S. 
Clasificación:
5.0

I made an on line reservation so check out was very easy, timely, and efficient. Drop off was also very easy. Rental was tandem axle trailer. Great job!

Thomas J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

Don't change a thing, you folks are the BEST!! Tim Grady

Tim G. 
Clasificación:
5.0

did a great job

Anthony G. 
Clasificación:
5.0

The quickest and most seamless transaction I have ever had with a U-Haul dealer. We are military, so we move ALOT and I was very impressed with the service. The truck was the cleanest U-Haul truck we have ever rented and this was the first time the truck was pulled up to the front door, the gas tank was full and the young man even had the heater turned on so we were able to hop into a warm truck that was ready to go.

CANDACE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
4.0

Make sure windows are cleaned apparently person before us smoked in the truck and windows were caked with nicotine residue.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curt M. 
Clasificación:
5.0

Nothing to suggest for improvements, but the rental went smoothly and the staff members were very courteous and efficient. ¡Gracias!

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald K. 
Clasificación:
5.0

The service was excellent!!!

Cynthia T. 
Clasificación:
5.0

Everyone so friendly and helpful, much appreciated. We have lots more moving to do so I will definitely be back!! You guys are awesome!!!!!

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn S. 
Clasificación:
5.0

The gentleman that rented the vehicle was very nice, professional and efficient. I called to see if I could pick up the truck two hours early and he was more than accommodating.

Kevin F. 
Clasificación:
5.0

Bueno

Lazaro S. 
Clasificación:
5.0

I am always pleased with the service from Rydbom. Doug's team is exellent.

Nancy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie K. 
Clasificación:
5.0

My Experience there was handled in a Profesional Manner,and Sevice was Quick,----------------

Floyd Y. 
Clasificación:
1.0

They never checked to make sure the running lights were working.

KENNETH A. 
Clasificación:
5.0

Excellent service from check-in to return of vehicle. ¡Gracias!

David K. 
Clasificación:
5.0

In & out for both pick up & drop off. Perfect

Michael S. 
Clasificación:
5.0

Didn't know I was the one who was going to scrape the ice off the windshield. Not a big deal though

Gus B. 
Clasificación:
5.0

The website to check your vehicle back in after hours using a mobile device was unavailable all 3 times I tried to log in.

HIRAM S. 
Clasificación:
5.0

It was easy

MIKE B. 
Clasificación:
5.0

No problems. Extremely helpful.

Patricia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose B. 
Clasificación:
5.0

Doug was really great and easy to work with.

Kurt M. 
Clasificación:
5.0

This place is great!

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JohnMark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P. 
Clasificación:
5.0

They have excellent service and very clean and polite and fast service

Jessie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris G. 
Clasificación:
5.0

Jonell was very pleasant and helpful.

Cassandra T. 
Clasificación:
4.0

The rental experience was good but the truck possibly needs a front end alignment…

Tina R. 
Clasificación:
5.0

Great service. Very helpful setting up truck/car hauler. Good explanation of the steps to follow.

Mark F. 
Clasificación:
3.0

The location seems to be much more focused on its parallel limo/bus service, and less on UHaul service. When I picked up the truck initially, the sales rep was terse and ill-informed about U-Haul's offerings. My drop-off experience at the end of the day was better; it was a different rep and they were much more pleasant. Overall, the U-Haul stuff seemed to be one small corner of a much larger operation focused on tour buses.

Adam S. 
Clasificación:
5.0

The woman (so sorry I can't remember her name) that helped me check in was really helpful and quick!

Lyndsay A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEY K. 
Clasificación:
5.0

Great customer service as s as least! Friendly staff and very helpful- highly recommend this ç location.

Don B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
4.0

I have used uhaul many many times and have never had an issue. I am extremely disappointed with this transaction. The uhaul odometer said 505 when I parked it. And now I am being charged that it was at 518? I took a picture of the odometer that said “505 miles” so I do not understand how I can be charged for more. Needless to say it was incorrect to begin with. It says I drove 90 miles. When there is no way geographically possible that that was the case, as I simply picked up something and brought it back to my house. The location was 15 miles each way. Making it 30, sure add another 10-15 in there for driving to get gas. At most I had driven 50 miles and that is even generous. I can provide you with the exact location address and miles I drove to. I am extremely disappointed to be up charged an additional 40 miles. Needless to say I will not be using this uhaul location ever again and will be sure to leave this as a review of my service.

Mariah S. 
Clasificación:
3.0

while the location that had the vehicle was acceptable, the experience was a joke. I reserved (and received confirmation) for a truck that was in a location 22 miles away. It was reserved for 7AM and I had movers lined up. I ended up getting a truck at 8:30 a half hour away.... meaning that I paid movers for 2 hours and had nothing for them. The 800 number verified that the original location was ok at 7:10AM... saying "just wait til 8", only to find out at 8 that it had been moved the night before! It added insult to then need to make the trip AGAIN to return the truck when it was not my error! Additionally... I was told the rate would be dropped to .29 cents a mile, and the bill charged the original amount. Very bad service, and the girl at the new location was rude and her only comment was that "this happens every weekend".

lena C. 
Clasificación:
5.0

My experience was awesome! They were friendly but professional and answered all my questions patiently. Explained the fees and payment was easy.

Linda R. 
Clasificación:
4.0

The man working at the location was wonderful, however, the employee (woman) who called me the day before was horribly rude. My rental was changed from Hershey to Middletown without my knowledge and when I questioned it she was short and inconsiderate.

Alicia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
3.0

Signage directing placement of returning the vehicle. Signage showing a bit more clearer where the actual office is. My first time here, I barely could find the office.

Naweed B. 
Clasificación:
5.0

Very organized. Great service. Would rent there again.

Lori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fran K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise V. 
Clasificación:
5.0

Very professional, ease of use, friendly

Michael S. 
Clasificación:
5.0

Best location I ever used very friendly curtios

WILLIAM B. 
Clasificación:
5.0

The employees are friendly and helpful

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Curtis Z. 
Clasificación:
5.0

This location was extremely helpful when UHaul messed up our reservation. The initial reservation location was moved and we were not informed. When we found out and arrived for pick up, we were given an "upgrade" in truck that was too big for us to handle!!!! We reserved a truck just big enough to handle a couch and a loveseat. UHaul made a switch to a truck big enough to move a whole apartment! It was way too big for us to safely drive. The manager helped us find another truck on a busy weekend and we were very grateful.

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

Free chocolate milkshakes. Lol. Have a great day!

Darren M. 
Clasificación:
3.0

Not rude but not friendly staff Longs nursery in Palmyra is much better staff

Rick K. 
Clasificación:
5.0

Doug was fantastic to work with..very accommodating and helpful Thanks

Donna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald K. 
Clasificación:
5.0

Absolutely the best human beings work at this place. I owe them a huge debt of gratitude for helping me to move they are Superhero's... if everyone in the world cared as much as the men working there the world would be a beautiful and kind place. Thank you. I will never forget what you did and I will always remember to pay it forward and honor all your goodness

jill N. 
Clasificación:
5.0

You can improve your website. I tried to check my equipment in, and I was unable to. Don't want to be overcharged

Sasha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa L. 
Clasificación:
5.0

Everything was good!

Mandy W. 
Clasificación:
5.0

Having the cart and packaging in the back of the truck took up additional space that could have been used to move more items. We selected not to have them so putting them in was unnecessary.

Daniel H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kyana W. 
Clasificación:
3.0

Can was not full of gas as was said and I didn't check. Drove it 22 miles and fill with gas before returning. It took 11 gallons of gas. Would not reimburse me for the extra gas and had receipt

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat L. 
Clasificación:
5.0

Truck was ready, signed the paperwork and went on my way. My only recommendation is to plan your move for days other than Friday & Saturday as the trucks rent at a higher rate.

Thomas P. 
Clasificación:
5.0

N/C

Eric H. 
Clasificación:
5.0

Customer service was very helpful Myra Return of the rental was easy. Would recommend this location to anyone. I would not recommend U-Haul on 29th Street in Harrisburg to no one. Customer service was very rude vehicle was not clean. The guy in customer service on 29th Street in Harrisburg needs an attitude adjustment don't understand why you have someone like that serving your customers

carlos N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda H. 
Clasificación:
4.0

El cliente no dejó un comentario.

russell S. 
Clasificación:
1.0

I reserved a truck when I got there they didn't have it ........ I had people and family lined up to help all I got was we don't have it ...... reporting your company to BBB

John R. 
No se han enviado comentarios para esta ubicación.

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