The location I selected (Elizabeth Town Fitness) did not have the equipment that I selected to rent on the website. No one called the night before to confirm the u-haul location/date/time as indicated in the e-mail. The storefront was not helpful and required us to drive 20 minutes out of town to pick up the equipment and pay the mileage for the travel. I would like to be reimbursed for the extra gas we had to pay for.Megan W.
Customer Reviews for Rydbom Express Inc
(U-Haul Neighborhood Dealer)
Middletown, PA 17057
Servicios en esta ubicación:
- Mon–Sun8 a. m. - 7 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.John G.
Excellent servicecharles K.
Doug and his staff always go above and beyond. Customer service is the best.Nancy K.
I've always had good luck at that location. The staff is very friendly and extremely helpful. Will continue renting from that location going forward.Michael B.
Very friendly customer service and very helpful with the rental process.Bruce G.
El cliente no dejó un comentario.RUTH C.
Easy, quick and friendlyJames B.
Very positive experience. Check-in was a breeze. Everyone was extremely helpful. Will be renting from this location again.WESLEY B.
I made a reservation for the equipment at the Uhal store 5621 Allentown blvd Harrisburg and did not have the equipment available, I had to go to another Uhal store 2000 vine st to pick up the equipment, I was informed that my last payment would be reversed and I had to make a new payment. I still haven't received my refundphilip R.
I was happy with every aspect of the experience. ¡Gracias!Ahmet H.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Glenn K.
El cliente no dejó un comentario.Maria G.
Oh it was easy as ever, i got in and got my key super fast, after i was done with the rental i came back gave my key and done !!Matthew P.
BEEN USING UHAUL FOR YEARS, THIS IS THE BEST PLACE I'VE RENTED FROMDorothy G.
Everything was stellar👍Glenn K.
El cliente no dejó un comentario.Ben S.
El cliente no dejó un comentario.armand A.
El cliente no dejó un comentario.David F.
Customer service need to improve the person in front counters is extremely rude I don't recommend that place 😤Raul C.
Ease of use, friendly and helpful interaction with staff and reasonably priced.Michael S.
I rented the Chevy pickup for two days. The employee at the front counter was very friendly! The truck was brand spanking new and super clean! Must've been a 2022 or a 2023 model. Overall a positive experience!Joseph J.
El cliente no dejó un comentario.Michihito D.
El cliente no dejó un comentario.HEATHER H.
El cliente no dejó un comentario.Kirk S.
Great service from the team. Even better rates. Thank you very much.Daniel M.
Everything went smoothly he was in New Year's Day for me to pick up the rental at 8 o'clock.Walter J.
El cliente no dejó un comentario.Steven F.
Everything was perfect. Checking in was simple. The truck was EXTREMELY clean. No engine lights on.Kimberly N.
The truck was in excellent condition however the outside of the truck was dirty due to previous weather conditions. The inside of the truck was clean, and the truck drove very well with no issues.Julie G.
El cliente no dejó un comentario.Don B.
Parking lot has no lighting - very difficult to assess the equipment at pick up in the dark.Joshua T.
El cliente no dejó un comentario.darren M.
Counter employee was thorough, professional, and helpful. I would use this service again.douglas S.
El cliente no dejó un comentario.Tyler T.
El cliente no dejó un comentario.Marie S.
El cliente no dejó un comentario.Toelong K.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.PHILIP W.
El cliente no dejó un comentario.LINDA R.
Best place for a Uhaul! Great employees and very helpful!Nina L.
Doug and his staff are simply the best. They are friendly, polite and helpful.Nancy K.
El cliente no dejó un comentario.Carl R.
Excellent RepresentativeWilliam A.
El cliente no dejó un comentario.Jennifer G.
El cliente no dejó un comentario.Puspak A.
El cliente no dejó un comentario.Mary Kay T.
Picked up truck and back was full of furniture left from previous person who rented. Was also told extra mileage was $0.29 but was charged 1.00 a mile over amount allowed.Danielle M.
El cliente no dejó un comentario.timothy E.
El cliente no dejó un comentario.Kyle B.
El cliente no dejó un comentario.Paul F.
When I picked up the UHaul Truck, I was told I had a full tank of gas and that I was to return the Truck with a full tank of gas. I drove 28 miles and had to put almost 6 gallons of gas in it to fill it. There's no way the tank was full when I picked up the truck. If it was, simple math tells me the truck got a whopping 5 miles per gallon. I rather doubt that. I took UHaul's word that the tank was full but I seriously doubt that it was. I won't trust UHaul again when they tell me the tank is full.Edward P.
El cliente no dejó un comentario.Aaron E.
El cliente no dejó un comentario.Douglas E.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.james S.
everything was greatSergej J.
El cliente no dejó un comentario.Donna K.
Doug and his staff always go above and beyond for customer service. Simply the best. I never go to any other location.Nancy K.
El cliente no dejó un comentario.Robin H.
El cliente no dejó un comentario.Elise H.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.DAVIDJAMES K.
El cliente no dejó un comentario.Christina D.
El cliente no dejó un comentario.Ruth Z.
El cliente no dejó un comentario.Kay C.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Kimberly W.
Staff at pick up location was abrupt and curt. Then after identifying, what I felt were, significant issues with the vehicle, he basically told me I don't know what I'm talking about. After informing him about my retirement status as a police officer that spent years inspecting vehicles and investigating accidentsâ€¦ and my fluent knowledge of what is potential and critical damage to a vehicle and appropriate tread depthâ€¦ he changed his tune from â€œyou're stupidâ€ to â€œwell I'll cancel your reservation and good luck finding another one.â€ There were 4 other options of the exact same vehicle on the lot. I requested a different vehicle and it was refused.John R.
El cliente no dejó un comentario.Theresa W.
Very friendly customer serviceRalph M.
PROMPT SERVICEREX H.
El cliente no dejó un comentario.Tyler R.
El cliente no dejó un comentario.Lisa O.
Everything was great! The ck engine light was on, but no problem run ability wise. Likely something simple. Truck ran and drove great, was clean, and the pick up drop off went super smooth! Highly recommend!!Chris M.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.Julia I.
I had a great experience with this rental, everything was just wonderful!Omid A.
Excellent service for this van rental. Thanks!David K.
The employees were very helpful and we had zero issues however the truck was running g terribly!! It was misfiring while driving and backfiring. At one point on the way to drop the truck off the oil pressure dropped to almost zero! The truck was far from even acceptable however I can't complain to much when it did the job. I did alert the employee working to notify the management so they can make the proper repairs before renting to someone else. Great service with a terrible truck!! Also no ac in the truck Evan P.
El cliente no dejó un comentario.Maureen D.
El cliente no dejó un comentario.chris F.
El cliente no dejó un comentario.Kevin N.
The customer service agent was very personable, pleasant and accommodating.Jerry C.
Please tell the 29th St location to stop calling me when I place a reservation with the Middletown location. They keep trying to get me to come to their location. They tell me that Middletown will not have my equipment and they offer a larger trailer for the same money. They are trying to poach me from Middletown, and it is very unprofessional.Nancy K.
El cliente no dejó un comentario.Alecia H.
Convenient location with great people and service.CHRIS S.
El cliente no dejó un comentario.Debbie W.
El cliente no dejó un comentario.WILBUR H.
Very professional and friendlyMarcia E.
Nothing, the representative made the process quick and easy.Anthony J.
The truck sounded and drove like it was falling apart. Whatever the problem was, it was very loud and couldn't control steering wheel very good. Not to mention the check engine light was on. It was all like this when I picked it up. I owed them $21.55 for gas and instead they withdrawn $51.55 and I don't know why. I got no email or notification about this or anything and I will be asking for my money back!Toni F.
El cliente no dejó un comentario.Alexander S.
State where the gas gauge is really hot. If it's two notches pass 3/4 state that.Bertrena I.
El cliente no dejó un comentario.Robert F.
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