Comentarios del cliente para Russ's Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Russ's Auto

Grado total:

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Rich W. en

Grado:

El cliente no dejó un comentario.

Kent P. en

Grado:

El cliente no dejó un comentario.

Steve K. en

Grado:

all was very good.very pleasant people

MARY S. en

Grado:

They were very helpful.

Donald F. en

Grado:

Everything was done well.

MARK G. en

Grado:

Nice way to get large items home.

Michael B. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

Speedy, in and out on pick-up and drop-off.

Dallas S. en

Grado:

El cliente no dejó un comentario.

Paul O. en

Grado:

El cliente no dejó un comentario.

Annette K. en

Grado:

It was after closing, but no problem dropping it off.

Rick E. en

Grado:

The pick up location was OK other than the truck was not swept out from prior rental and the blankets we ordered were not there. The bad part about this entire experience was dealing with UHaul customer service. Pricing is terrible. Had to have it changed 3 times. They switch the pickup location without my approval. I will never rent anything from Uhaul again.

Matthew H. en

Grado:

Office is very cluttered and dirty.

DENNIS L. en

Grado:

Keep your equipment in top shape. It was a very pleasant experience. Thanks

JODI M. en

Grado:

Great service.

Deb T. en

Grado:

I reserved it to pick up in Stanley, so not very happy that we had to drive 40 miles to pick up the truck in medford. Then the guy had no idea how to do anything (because the lady who usually took care of Uhaul stuff wasn't there) and couldn't even print a receipt

Kent P. en

Grado:

Trailer was a dilapitaded old wreck. Rear door was spreading rollers and other parts all over the trailer.

matthew H. en

Grado:

El cliente no dejó un comentario.

Andrew K. en

Grado:

El cliente no dejó un comentario.

JENNIFER H. en

Grado:

El cliente no dejó un comentario.

edgardo B. en

Grado:

El cliente no dejó un comentario.

Jim R. en

Grado:

I have used this location 2 times. The first time the address given on the contract was N1988 Hwy 13 Medford Wi. I used my GPS to enter the address and was taken to Walmart in Medford. I looked behind Walmart and then drove up and down Medford looking for a U-Haul. I eventually called U-Haul and the person pulled up a Google maps to help me get to Russ's Auto. Russ's Auto IS NOT in Medford!!! It is in Stetsonville WI The econd time I drove a different quicker route and didn't waste time looking for U-Haul behind Walmart and driving up and down Medfords main drag. Also. The phone number for Russ's auto does not have a message machine. It is Russ's "shop" number. So, when I called Sunday after hours to leave a message that the Tow Dolly is in his lot, I could not leave a message! The next day I called a second number for Russ's Auto. Please correct the address and phone number so that future renters don't drop off the U-Haul in the Walmart parking lot at N1988 Hwy 13 Medford I would not recommend this location until these issues are corrected

Janelle K. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Total dump that I dropped the uHaul at. Basically a repair shop with abandon cars everywhere. No clear place to park truck.

anita C. en

Grado:

El cliente no dejó un comentario.

Victoria C. en

Grado:

Selection was limited but I did get a larger uhaul for the same price for the equipment that I did request.

Kerry B. en

Grado:

El cliente no dejó un comentario.

JESSICA P. en

Grado:

El cliente no dejó un comentario.

Jacob C. en

Grado:

El cliente no dejó un comentario.

DAN L. en

Grado:

El cliente no dejó un comentario.

PETER R. en

Grado:

El cliente no dejó un comentario.

Jack H. en

Grado:

El cliente no dejó un comentario.

pete J. en

Grado:

El cliente no dejó un comentario.

ANDREW K. en

Grado:

Maybe have this location have a rep that knows how to use a computer

DAVID S. en

Grado:

They were very accommodating, and went out of there way from pick up to return to ensure I had everything I needed.

TODD H. en

Grado:

El cliente no dejó un comentario.

TODD H. en

Grado:

Great rates and had what I needed. Small town feel and charm.

LYNETTE P. en

Grado:

El cliente no dejó un comentario.

Joe N. en

Grado:

El cliente no dejó un comentario.

Betty B. en

Grado:

We were supposed to be able to get the trailer by 9 am on Saturday...but did not actually get it until almost 3 pm...due to it not being returned in time.

todd T. en

Grado:

El cliente no dejó un comentario.

SUE S. en

Grado:

Lenore was very friendly and helpful. Renting the truck helped us move our things faster than we anticipated.

MARK S. en

Grado:

El cliente no dejó un comentario.

Zoe S. en

Grado:

El cliente no dejó un comentario.

Keta P. en

Grado:

Dropped off on a Sunday, nobody was around.

Mike W. en

Grado:

El cliente no dejó un comentario.

james B. en

Grado:

El cliente no dejó un comentario.

Steven L. en

Grado:

Was told the car hauler was hooked and set up ready to load my car it was not even locked down to the hitch drove my car on to it and the trailer popped up in the air it took three of us to get it back on and connected again to the hitch the truck was very dirty on the outside like it had not been washed for a very long time. Also the drivers side windshield wiper was broken off when we hit a rain area we had a hard time seeing was very disappointed about those things and I would not want my picture on a truck side looking like that was. good gas millage though.

Pamela G. en

Grado:

El cliente no dejó un comentario.

ALEXANDRA T. en

Grado:

El cliente no dejó un comentario.

Rick S. en

Grado:

El cliente no dejó un comentario.

Terry E. en

Grado:

Good service! Convenient drop off. Thanks!.

Bob F. en

Grado:

El cliente no dejó un comentario.

Gordon H. en

Grado:

El cliente no dejó un comentario.

BARRY P. en

Grado:

El cliente no dejó un comentario.

Myron M. en

Grado:

The UHAUL did not include blankets to wrap things in.

Amanda Z. en

Grado:

keep your promise not to charge when the place is closed. people budget and count on their money being there for expenses. refunds take too long when bills are due.

Amanda Z. en

Grado:

I was told I wouldn't get charged for any extra day cuz place I dropped off at was closed for holiday, but care was charged for extra day anyway. very disappointed I need that money for rent.

LESTER P. en

Grado:

El cliente no dejó un comentario.

Clifford T. en

Grado:

Don't take the vehicle I reserved for someone else to use without notifying me.

Jeremy J. M. en

Grado:

We left it at this location on Sunday Thru the nite box.

Ben M. en

Grado:

El cliente no dejó un comentario.

Tom E. en

Grado:

El cliente no dejó un comentario.

Tom S. en

Grado:

They were a pleasure to work with and very accommodating. I highly recommend this location.

Dustin G. en

Grado:

El cliente no dejó un comentario.

aaron B. en

Grado:

El cliente no dejó un comentario.

josh T. en

Grado:

The truck was the biggest piece of crap that I have ever rented.

Geroge S. en

Grado:

The girl that took my reservation had no idea what she was talking about

Rose H. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Shawn M. en

Grado:

El cliente no dejó un comentario.

Eric P. en

Grado:

El cliente no dejó un comentario.

Amy R. en

Grado:

El cliente no dejó un comentario.

Allan G. en

Grado:

El cliente no dejó un comentario.

DOMINIC H. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Julie C. en

Grado:

El cliente no dejó un comentario.

THOMAS W. en

Grado:

El cliente no dejó un comentario.

DOMINIC H. en

Grado:

El cliente no dejó un comentario.

SUE M. en

Grado:

would be nice to know when you reserve your rental that you are for sure going to get it.

KARLA R. en

Grado:

El cliente no dejó un comentario.

KEN G. en

Grado:

The servies was very good.

David S. en

Grado:

The location was wonderful and the folks extremely helpful, especially after the Main Office of U-Haul screwed up our move so badly. I received a call at 10:30 the day prior to the move to tell me they could not honor the terms of my original purchase. I had to go 90 miles out of my way to get the equipment I rented, cancel a very important appointment that was planned over a year prior. This debacle cost me in time, money and prevented me from helping a disabled former comrade in arms with a very important appointment which was made a year prior. I was mislead by the front office on arrangements to compensate me for their mis-steps. With the exception of the folks in Medford, the experience was a disaster!!

DON G. en

Grado:

El cliente no dejó un comentario.

McKenzie B. en

Grado:

El cliente no dejó un comentario.

David N. en

Grado:

El cliente no dejó un comentario.

Jerry H. en

Grado:

El cliente no dejó un comentario.

TAMMIE H. en

Grado:

El cliente no dejó un comentario.

Bob V. en

Grado:

Office was very dirty, cluttered. Agent (owner?) seemed to be "disconnected" from what needed to be done for the dropoff procedure, seemed like he didn't want to be bothered. Perhaps didn't really know the trailer was coming?

Robert M. en

Grado:

El cliente no dejó un comentario.

CHRISTINE D. en

Grado:

No problems. Good people.

Dawn S. en

Grado:

Would be nice for long trips if they had cruise.

WENDY M. en

Grado:

El cliente no dejó un comentario.

Brooke P. en

Grado:

Wonderful, friendly, helpful. They set up the return to fit my needs, and it went very smoothly. The Uhaul trailer itself was a little junky. I had a very difficult time getting the door open and shut. I took it to a different Uhaul location to see if they could fix the door, and they ended up tying it with rope so it wouldn't open while driving. When renting a trailer, be sure you are able to open, close, and latch the trailer yourself (without having to use hammers or ropes) before leaving the rental location.

JONATHAN B. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

Nice man , very helpful

mitch C. en

Grado:

People were very nice.

barbara H. en

Grado:

Everything was just fine, thankyou!

serena S. en

Grado:

El cliente no dejó un comentario.