Customer Reviews for Route 88 Self Storage
(Distribuidor de U-Haul del vecindario)

880 comentarios

170 Hillside Dr   Bethel Park, PA 15102
(Behind Rt 88 Sheetz Serving Upper St Clair Castle Shannon South Hills)

(412) 854-1882

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 854-1882

170 Hillside Dr
Bethel Park, PA 15102
(Behind Rt 88 Sheetz Serving Upper St Clair Castle Shannon South Hills)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I didn't not appreciate U-haul changing the location I selected to pick up the truck without letting me know in the process of making the reservation. Uhaul should have told me there was no truck available at my preferred location and I could have choose a different location. Instead uhaul selected for me a location that made my ride 30 mins longer and 7 miles away from my destination. I would have pick a location closer and more convenient for me. I wasted time going to my preferred location, the one I made the reservation for pickup. And my truck was not available there. This is very upsetting and disrespectful. I ended the trip in the dark and 45 mins away from home.

ALFRED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

The ios app and the website were horrible. I spent 20 minutes standing outside trying to get things to work. I've used the app in the past and it worked very well. If the website or app is down there should be a notification that goes out so people don't waste their time trying to get things to work. The rental is based on time, and wasting time in a parking lot when a message could easily be sent out is nonsense. Luckily the people onsite were very helpful and nice.

Matt Y. 
Clasificación:
5.0

The service and office personnel are among the professional type one enjoys transacting with. They use their heads to work through exceptions to provide a satisfactory experience. Extremely knowledgeable and courteous.

clark R. 
Clasificación:
5.0

Great staff!

janet H. 
Clasificación:
5.0

Agent was exceptional!

peter A. 
Clasificación:
5.0

Great people and easy to set up. 88storage will take care of bussiness

sean S. 
Clasificación:
5.0

Renting the cargo van was a very positive experience.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANESSA V. 
Clasificación:
5.0

Keep doing what you're doing. Nancy was terrific as always!

Daniel A. 
Clasificación:
5.0

very nice experience. reserve on-line.

Bill E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

james U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor H. 
Clasificación:
5.0

Keep the very nice and very helpful lady who helped me today...even raise her pay to keep a great person representing your company.

steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob T. 
Clasificación:
5.0

Rental agent was very nice and helpful

Charles O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome K. 
Clasificación:
5.0

Maintain the friendliness and & efficiency here, excellent experience!

Heather B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Xm radio and an auxiliary cord input would be nice!

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Nothing. THIS Uhaul location's employees were wonderful!!!

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

romaine P. 
Clasificación:
5.0

I have zero complaints- booking online was easy, pick up/drop off was easy- the quality of the vehicle was very nice and it was clean. The staff was very kind and helpful though the entire process.

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER W. 
Clasificación:
5.0

Mrs. Curtis is extremely polite and helpful. She explains everything fully and does not make you feel uncomfortable for having questions.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

Truck was a little old and basic with roll up windows. Seat belt did not work correctly. I would not want to travel in this vehicle for a long distance. It was fine for 15 miles.

wendy D. 
Clasificación:
5.0

Modern and clean facility. This branch is the real deal. I used the online booking, which was fairly streamlined and the entire transaction ran smoothly. Truck was new and flawless. I will definitely be back when the need arises. My office agent was awesome- quick and friendly service. Professional and welcoming.

Robert U. 
Clasificación:
5.0

Could not have been a better experience, the staff was so friendly and helpful, everything was clean and ready, returninng it was a breeze!

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine K. 
Clasificación:
5.0

The mobile pickup experience was terrible. The website said I only needed my phone, but then I was asked for a passport or current lease agreement??? No one carries those things with them all the time. The other option was to call two references with no indication that you were calling immediately. In this day and age, most people don't answer the phone unless they know who's calling. On top of that, the website kept timing out, so I had to try multiple times. Luckily I picked up during business hours, so the clerk was able to assist me with the rental, but it was a very frustrating process.

barbara F. 
Clasificación:
5.0

This is the second time we have rented a cargo van from this location and definitely not our last. Service is fast, friendly and reliable. Gracias

Rich D. 
Clasificación:
5.0

Very friendly & helpful office staff

rudley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

pam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie S. 
Clasificación:
5.0

Staff was friendly and efficient and prices were very reasonable. Very smooth experience.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy N. 
Clasificación:
5.0

Easiest and most convenient way to rent a 10' truck! Will use this service again for sure if needed!

Jerome T. 
Clasificación:
5.0

The truck i rented was kind of tired. Very clean but made some transmission and engine noises. Steering clunked when the wheel was turned fully. Maybe getting to the end of its life expectancy? The facility is great and the woman who waited on me was excellent. Friendly, knowledgeable, and just very good at her job. ðŸ'

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Great experience! Thank you!

Deborah S. 
Clasificación:
5.0

Staff was very friendly and helpful. Had excellent knowledge of services offered.

Pete C. 
Clasificación:
5.0

Good service

AR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rita R. 
Clasificación:
5.0

There was a last minute change in my needs, and they provided the perfect solution. 10/10. Anytime I need a rental, this will be my location.

Jim C. 
Clasificación:
5.0

We rented two movers asking with the truck. EVERYONE was awesome and helpful

melba D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea R. 
Clasificación:
5.0

All good

Cristian B. 
Clasificación:
5.0

Nothing!

James K. 
Clasificación:
5.0

The girls in the office were extremely helpful during the stressful time they are pleasant and funny easy to deal with. I tell anyone who is moving to go there thank you so much for everything girls

patricia H. 
Clasificación:
5.0

Everything was perfect and the staff was kind as can be!

zach W. 
Clasificación:
3.0

The online process to obtain my key was AWFUL! The site kept shutting down for “maintenance”. The lady working at the location wasn't able to help much. I wasted an entire hour trying to get the key.

Madison S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred F. 
Clasificación:
5.0

Was having trouble checking in over my phone and all of a sudden a person and a phone came in and all was resolved! Will definitely use this location again!!

harry R. 
Clasificación:
4.0

Need to make "no contact" pickup simpler and a lot more user friendly.

Richard K. 
Clasificación:
4.0

El cliente no dejó un comentario.

paul C. 
Clasificación:
5.0

I cannot think of a thing!! Everyone there is kind, well informed about policies/procedures, and puts the customer's needs first. I will not rent from another location!

Susan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AR R. 
Clasificación:
5.0

Monica was awesome!

lee H. 
Clasificación:
5.0

The location was fine, and the equipment certainly did its job. But my goodness, the lady working there was super friendly and informative, especially considering it was my first time ever renting a truck.

Joshua M. 
Clasificación:
5.0

Super friendly and very easy to work with.

Thomas R. 
Clasificación:
5.0

The girls in the office are extremely nice and helpful

patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank K. 
Clasificación:
5.0

Make certain that there are no computer errors like what happened to me back on January 8th. Also know that the staff at the Hillside Drive location are good people who perform well when it comes to customer service.

Anthony C. 
Clasificación:
2.0

Overall. Unhappy with the experience. Typically you are greeted with a smile. Not at this place. Sorry for inconveniencing everyone with having to rent a truck.

Gary C. 
Clasificación:
5.0

Actually I can't think of any item ....The UHAUL rep at this location, Monica, was awesome....Great experience for me!!

Francine S. 
Clasificación:
4.0

El cliente no dejó un comentario.

frank K. 
Clasificación:
5.0

VERY friendly and Helpful!! A plus

Tim S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Veronica G. 
Clasificación:
5.0

One of the best experiences I've ever had dealing with Uhaul

carrie C. 
Clasificación:
5.0

Great customer service, friendly people.

Patrick K. 
Clasificación:
5.0

n/a

Terrance C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mara D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brendan M. 
Clasificación:
2.0

A computer error caused my bill to come out as being twice the actual amount which caused me much concern and much anger.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rami N. 
Clasificación:
5.0

All excellent except for the mobile check-in process which took far too long and had me reenter information I already had entered when I reserved my van.

William T. 
Clasificación:
5.0

Great experience and super clean location

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney G. 
Clasificación:
3.0

Ordered a furniture dollie was not given when picked up. Caused problems without it. Also ordered 12 furniture pads only received 6.

Judy K. 
Clasificación:
5.0

Excellent experience

Robert B. 
No se han enviado comentarios para esta ubicación.

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