Successful moving day with the help of Uhaul. ThanksSteven S. R.
Customer Reviews for Ross Point Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Need to fix radio in truck we used. Volume control doesn't work well.SHAWN A.
The office was closed when we returned the equipment.Peter W.
El cliente no dejó un comentario.Todd S.
El cliente no dejó un comentario.Milton H.
I will only rent U Haul equipment from Ross Point, Post Falls. Thank youMartin M.
El cliente no dejó un comentario.David N.
The gal at the counter was so rude! Customer service is NOT a priority for her and I would suggest removing them from your resource list. The way she spoke with me makes me think twice of using UHaul in the future. Happy to share more of my experience if needed, but she was TERRIBLE!!!Phillip D.
El cliente no dejó un comentario.Josh P.
Jessie Knowies was very helpful and great to work with.Kenneth B.
El cliente no dejó un comentario.SUSAN C.
Was in Coeur d Alene wanted to pick up from cda on point. We sent you an email then where is it?!?Nope pay 1.51 per mile from way out from where you reserved from and be told you owe twice the gas for the truck itself. Go Fuck Youself. Yeah I said youself.Kirilana T.
El cliente no dejó un comentario.Eric T.
El cliente no dejó un comentario.Kenneth J.
Tires were worn out, stressed about getting a flat. Customer service experience was excellent. Will be my first choice next time I need to rent again.TYRONE M.
SHE WAS GREAT AND COEUR D ALENE APPLEWAY U HAUL IS AWEFUL CUSTOMER SERVICE BAD TO DEAL WITH.randall L.
El cliente no dejó un comentario.Brandon H.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.JANET H.
El cliente no dejó un comentario.Cody V.
El cliente no dejó un comentario.william H.
El cliente no dejó un comentario.James L.
Very friendly and helpful personjoseph V.
Owner was kind of rude and shot with me when asking questionsBRIAN D.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Brandy G.
I loved the interaction and friendliness there!Katie I.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Joseph R.
Great customer service. Extremely friendly and understanding staff.Michael M.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Kenneth P.
Ross Point storage was nothing but wonderful to me, excellent service with a smile. However my uhaul experience was absolute garbage, I drove to spirit lake uhaul and attempted to rent a uhaul using the 24/7 uhaul feature and had nothing but issues. Then the next morning drove 45 minutes to Spokane Washington where I arrived and was informed that my truck was STOLEN only to be given shrugs of the shoulders and redirected back to my hometown for a smaller truck. Uhaul is shitTaylor H.
Realistic, accurate pricing. I will never use this company again. I was charged nearly double the amount I was shown.Julie V.
El cliente no dejó un comentario.Kirk L.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.Krysten F.
El cliente no dejó un comentario.Terrance J.
First reservation was taken by someone else. I then reserved at another location in liberty lake and when I went to pick it up they said they don't have that truck. The app did not work for drop off. I called 4 times and no one answered. After all of that my credit card number was stolen and I have to change all of my payment info to a new card. Thanks for making my life 10x harder.Cameron A.
Road construction made it awkward to navigate but the large open lot size was helpfulJacqueline C.
Against to make clear of my disappointment, I'm copy and pasting the first lineZ Absolutely awful experience in total and not so much this location. Reserving equipment is just an imaginary idea.. nothing is actually reserved. The app doesn't work. The employees you call on the phone are pretty rude and unsympathetic to the problems the company created, they also don't know where to transfer you when you need to make changes. I also rented 2 pieces of equipment that I had to drop off at 2 different locationsâ€¦ so that was stupid. Overall, a terrible experience.Lance A.
El cliente no dejó un comentario.Scott B.
Jesse was very friendly and helpful with my trailer pickup experience. I will absolutely use this location for all my Uhaul rentals in the future.William M.
El cliente no dejó un comentario.Darlene D.
Person running store was not helpful and no help loading trailerJohn D.
El cliente no dejó un comentario.DENNIS L.
El cliente no dejó un comentario.Mike E.
El cliente no dejó un comentario.DALE R.
Guy working here was absolutely amazing! Very nice guy and more than willing to help and get us all setup for the car dolly I was needing! I will definitely come back again the next time I need another trailer or dolly. They've earned a faithful customer at this location.Wyatt R.
El cliente no dejó un comentario.Christine C.
El cliente no dejó un comentario.Nick C.
El cliente no dejó un comentario.Deborah O.
Well run and efficient.Jeffery T.
The customer service was excellent!Allen A.
El cliente no dejó un comentario.Emily V.
Jessie took great care of us. I would highly recommend renting from Ross Point!Jacquelynn Z.
El cliente no dejó un comentario.anthony B.
El cliente no dejó un comentario.Jason B.
Not much, everything went smooth and no wasted time. Everything was as presented.VERN W.
El cliente no dejó un comentario.STEVE F.
Thank you for your help!!!Cherokee A.
El cliente no dejó un comentario.Ashley S.
El cliente no dejó un comentario.Richard S.
Easy reservation and pick up along with self-dropoff make it easy to rent a truck when needed.Kevin A.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Kyle Z.
Jessie was excellent through the entire checkout/pick up process.Jamie T.
El cliente no dejó un comentario.Ryan N.
Very helpfulWm F.
This was the best experience I have had with a rental company.Christine D.
The website, although user friendly, is not very effective. Even though I had 5 bars the website repeatedly freezer after every step. I had to restart the entire process 5 times while trying to return the truck. I had to restart 3 times while trying to pick it up.Tristan B.
Everything, including Jessie, was fantastic; I would never rent a UHaul from any other place!gary P.
El cliente no dejó un comentario.Ronald R.
El cliente no dejó un comentario.William J.
No improvements needed-fast efficient.Steven R.
Great staff friendly as alwaysJOHN P.
Great service.Dave S.
Helpful and the check out was simple!Delia B.
Maybe dont have a giant card board cutout of trump in the office. And they left a cardboard advertisement covering the windshield that I had to return to the office.Bridget T.
El cliente no dejó un comentario.TRACY M.
El cliente no dejó un comentario.Bradley R.
I made the Rental purchase had my destination drop off location and before I get there they call and change the drop off location 60 miles away and if I didn't go there it would be 265 dollars additional this is un acceptable This had nothing to do with the pickup location they were greatJames C.
The lady at the desk she's been there for a long time I can't remember her name but she knows what she's doing and always takes good care of me I really appreciate her and she's an excellent asset to your organizationRyan K.
Clunky, unusabe,unusable,, and far too much time to use mobile pick up service. 0 out of 10 for mobile pick upMatthew B.
El cliente no dejó un comentario.Travis W.
El cliente no dejó un comentario.JOHN H.
El cliente no dejó un comentario.Marc N.
El cliente no dejó un comentario.MATTHEW H.
Remove the full size flat Trump from the office.Terry D.
El cliente no dejó un comentario.Donald K.
Fabulous location, extremely helpful!David C.
Scheduling, pickup, and drop off easy with no problems whatsoever.Donald K.
This was among the best Uhaul experience I've had in 40+ years as a customer. Quick,easy, affordable and hassle-free.ROBERT N.
This location had excellent and friendly service. Thanks!!LONNIE R.
It was raining and the uhaul was leaking and wet and muddy inside.Hannah S.
The service is excellent here, no complaintsMaurie W.
El cliente no dejó un comentario.Robert J.
This about the best uhaul location with superior customer service.Curtis F.