El cliente no dejó un comentario.adelle R.
Customer Reviews for Rosewood BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It is a gas station. I opted to use no contact pickup. The process is not seamless and I needed help in the end. In the signup process online I did not choose any insurance. I ended up with the insurance because the entire process at the uhaul location was done on the clerks phone. I did not think i needed to start the process over. Budget?david A.
El cliente no dejó un comentario.cheryl S.
Hire competent people. I don't need someone telling me â€œI don't give a damn what you thinkâ€ when I'm trying to help.PAUL K.
El cliente no dejó un comentario.Michael C.
Outstanding customer service.John S.
Pickup did not go smoothly. No pads despite reserving them. Had to go to three locations to find pads.Barry A.
It was a generally fine experience, but that's about it, the app was a bit cumbersome, the equipment was not readily available and the tension bolts on the box of the truck desperately need tightening. The overall experience met my needs for a very short move, but I don't get the impression that vehicle would have been overwhelming safe for a more involved move.Travis K.
El cliente no dejó un comentario.Tiffani E.
Took 45 minutes past my reservation time to get the uhaul in my name. The guy was trying multiple ways to get it to work but it seemed like more of a uhual issue than anything else.Katherine R.
El cliente no dejó un comentario.DESTINE' J.
The online checking asked for documents for identification like passport. Who brings a passport to a U-haul? It was late in the process to decide you're not going to release the vehicle to me. It just pisses people off for no reason.JOHN B.
El cliente no dejó un comentario.Ayanna G.
The return process was terrible. I had to wait until they finished with all the customers in the store INCLUDING the ones that came in after me. As more customers came in they kept telling me to wait another minute. Terrible set upBRITTNEY B.
my only gripe is that i was charged for a dolly and there was not one in the truck. otherwise all went well. thank you! Ian CollinsIAN C.
It was in a gas station. Only one guy working and trying to run other business while helping uhaul customers. The Uhaul leaked inside the cab on both sides where the seat belt comes out. We drove 9 hrs with rain dripping in on both of us the entire way. A napkin was shoved up in hole to obviously stop any rain previously. The USB ports did not work.Zane P.
El cliente no dejó un comentario.Sam K.
El cliente no dejó un comentario.KRISTY M.
El cliente no dejó un comentario.Wayne V.
El cliente no dejó un comentario.Kent F.
El cliente no dejó un comentario.Donald H.
El cliente no dejó un comentario.Scott R.
El cliente no dejó un comentario.ALICE L.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.JON W.
El cliente no dejó un comentario.Dimera D.
Make sure they clean the vehicle before renting.Harley N.
El cliente no dejó un comentario.Thomas D.
could not beat the convenience of getting gas and turning in truck at the same time!!Geoffrey D.
El cliente no dejó un comentario.Vijendra G.
El cliente no dejó un comentario.Catherine H.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Jimmy D.
El cliente no dejó un comentario.Lorie Y.
The owner charged me twice on two different days. FRAUDSTACY S.
Roger, the attendant assisting us when we turned the U-Haul in around 6:45 p.m. on 2/6/21, was very helpful. However, we had to wait around 20-25 minutes to complete the drop-off. Roger had no help and therefore he had to wait until no one was in the convenience store to inspect our U-Haul outside the store and to complete our U-Haul transaction. He needed help. If this location is going to operate as a U-Haul dealership, especially on a busy Saturday night, the owner should hire additional personnel to assist with the U-Haul transactions. As I stated, I am not blaming Roger who was very nice.jean K.