Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)

3,244 reviews

1701 Pfe Rd   Roseville, CA 95747

(916) 784-3468

Office Hours

  • Mon-Fri: 5 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–6 pm

Services at this Location:

Contact Us

(916) 784-3468

1701 Pfe Rd
Roseville, CA 95747

Services at this Location:

Office Hours

  • Mon-Fri: 5 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

A/C only blew luke warm air. Not very comfortable during 104° weather.

Brian S 
Rating:
5.0

Waited a little long waiting for someone to come out after paper work was completed.

Jeffery D 
Rating:
4.0

Customer did not leave a comment.

william b 
Rating:
5.0

Truck was available when I came to pick it up, dropped it off when done. No issues

Kent G 
Rating:
4.0

Customer did not leave a comment.

Dan S 
Rating:
5.0

Customer did not leave a comment.

debra W 
Rating:
5.0

Customer did not leave a comment.

Shawn W 
Rating:
5.0

No improvements needed!! Very good experience! I will go back to them! Also bought a donut and cup of coffee.

Paul D 
Rating:
3.0

Customer did not leave a comment.

Amy C 
Rating:
5.0

Great experience at Roseville Market. Very quick process in picking up and dropping off trailer rental. Would use them again.

Ainsley S 
Rating:
1.0

They called me the day before offering me to return the car the same day to give me credit for the mileage. When I returned the car four hours later instead of next day, they refused to give me any credit claiming that was not them. It shows there’s absolutely no integrity on their business.

Rod D 
Rating:
5.0

Customer did not leave a comment.

JUSTIN F 
Rating:
4.0

Customer did not leave a comment.

Cassandra S 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Hans C 
Rating:
5.0

The staff at 'West Coast Self Storage Auburn' were excellent, as were the staff at the 'Roseville Market'. However, receiving a call from U-Haul Customer Service that my reservation had been given to another customer 30 minutes before I was scheduled to pick up my reserved truck was awful. I learned that the reason for this last-minute change was that the truck assigned to me couldn't leave the state. Contrary to what the agent represented, it wasn't because I failed to pick up the truck at the assigned time of 8:00 AM. This would have been impossible since 'West Coast Self Storage Auburn' doesn't open until 10:00 AM and cannot process mobile truck checkouts via the U-Haul app. In preparation, I had called 'West Coast Self Storage Auburn' a month prior to this rental, and they confirmed the timing for pickup. Furthermore, the agent didn't show any sympathy for the fact that this reservation was time-sensitive and that the delay would result in additional expenses for me. Fortunately, 'West Coast Self Storage Auburn' was able to find a truck for me, allowing me to meet my schedule deadlines. I will definitely recommend to my friends that they NOT rent from U-Haul.

Michael F 
Rating:
4.0

Customer did not leave a comment.

LORI N 
Rating:
5.0

Friendly and helpfull with a smile. I will go back here again.

Richard B 
Rating:
5.0

Customer did not leave a comment.

PRABHJOT S 
Rating:
5.0

Customer did not leave a comment.

Miguel A 
Rating:
4.0

Customer did not leave a comment.

RAYMOND M 
Rating:
5.0

Customer did not leave a comment.

GARY M 
Rating:
5.0

Customer did not leave a comment.

Debra W 
Rating:
5.0

Customer did not leave a comment.

Collin R 
Rating:
5.0

YES, this location is great! it was very connivence to me to return the truck. super friendly place. highly recommended.

JAMES D 
Rating:
5.0

Customer did not leave a comment.

Navid s 
Rating:
5.0

Customer did not leave a comment.

Brian L 
Rating:
4.0

Customer did not leave a comment.

Marcy D 
Rating:
5.0

Customer did not leave a comment.

CHAD M 
Rating:
5.0

Keep up the good job!

emilio b 
Rating:
5.0

Customer did not leave a comment.

Danil Z 
Rating:
4.0

Customer did not leave a comment.

Vincent A 
Rating:
5.0

Customer did not leave a comment.

Michael V 
Rating:
5.0

Don’t change a thing. The staff was knowledgeable, helpful & professional. I was very happy with my experience & will check with this location first for my next U-Haul needs

Scott R 
Rating:
5.0

Customer did not leave a comment.

Mia H 
Rating:
5.0

Customer did not leave a comment.

KYLE S 
Rating:
5.0

Customer did not leave a comment.

SILVESTRE G 
Rating:
5.0

The rental process went smoothly, as it has always been when renting here! I will definitely continue to rent from this location.

Curtis N 
Rating:
5.0

Easy process.

Keith P 
Rating:
1.0

I choose a location. It was accepted and then overnight it changed to Trojan on Baseline. My request was specific 8am pick up. The orig location accepted early p/u. Trojan did not confirm nor reject the time. When I arrived at 7:45 am the sign said they did not open until 9am. No emergency contact. I called the Uhaul on PFE GREAT!!! Service no issues

carrie c 
Rating:
5.0

Customer did not leave a comment.

PETR Y 
Rating:
5.0

Customer did not leave a comment.

john n 
Rating:
1.0

The trailer was locked, and I had to find a U-Haul to get the lock removed, which took me about two hours from start to finish. That was a major problem for me.

Paul H 
Rating:
5.0

Always great. Easy process

ZIVAN d 
Rating:
5.0

Customer did not leave a comment.

Jashan S 
Rating:
4.0

Quick and easy to reserve,.pick up, and return vehicle.

Liane B 
Rating:
5.0

Good quick service as always.

Dale K 
Rating:
1.0

I received the truck that was filthy inside and out. There was less then 1/4 of gas in the tank. as soon as left the rental location the low gas indicator light went on. I asked for gas credit from the owner of the U-haul franchise but was yelled at by an older male with a heavy indian accent. If he only was younger... stay away from this location and rent at reputable location.

Andrey O 
Rating:
5.0

Customer did not leave a comment.

Cary T 
Rating:
4.0

Tire system warning light came on during rental raising concerns if a tire was going to fail...

Michael L 
Rating:
4.0

Customer did not leave a comment.

Steve J 
Rating:
5.0

Angel was very polite and courteous. When He asked if I had any issues with the truck I let him know the only issue I had was that I received it a little dirty , and that when I addressed the problem to the man at the pick up location and asked if they would clean it -he told that they do not clean the trucks. ?!? Anyways Angel said that they always clean their trucks. We don’t know what the deal was with the man at the San Marcos location.

Laura D 
Rating:
2.0

Customer did not leave a comment.

Aaron G 
Rating:
5.0

100% recommended Uhaul rental place, super easy fast and friendly service. thanks . recommended.

JAMES D 
Rating:
4.0

Customer did not leave a comment.

Alan C 
Rating:
5.0

Customer did not leave a comment.

Charles K 
Rating:
5.0

Customer did not leave a comment.

Christopher H 
Rating:
5.0

Customer did not leave a comment.

William M 
Rating:
1.0

Customer did not leave a comment.

Jasmir K 
Rating:
3.0

People were very helpful there

Jody C 
Rating:
5.0

Great service. Love this place.

Gurpreet R 
Rating:
4.0

Customer did not leave a comment.

SUZANNE D 
Rating:
4.0

Very courteous and helpful staff

Gregory B 
Rating:
5.0

Reliable and easy to do business with. My go to place for van rental!

Rebecca J 
Rating:
5.0

Very easy to do!

Gregg G 
Rating:
5.0

This location is the place to go for your U-Haul needs. Stay away from Chris at Autotek 8633 Antelope North RD Antelope, Ca 95843- not only did he harrass me to take a loaded trailer on my trip he then try to upgrade me even when I declined. He is rude and condescending. Save yourself the headache and hit to Roseville market.

Mary D 
Rating:
5.0

very friendly excellent place

Juan O 
Rating:
5.0

Customer did not leave a comment.

Alex B 
Rating:
3.0

Customer did not leave a comment.

Michael O 
Rating:
5.0

Fast easy pickup and drop off.

Shanna o 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
1.0

Terrible. Unhelpful. Lazy customer service. The worst. Would never rent or recommend this location

MELISSA W 
Rating:
5.0

Customer did not leave a comment.

Brain R 
Rating:
2.0

Customer did not leave a comment.

Gary R 
Rating:
5.0

Customer did not leave a comment.

Krishna A 
Rating:
5.0

Don't have customer service xall me three times to let me know when I have to bring trailer back it was ridiculous

Michael D 
Rating:
5.0

This is the only location that I will go to locally. All the others in my area are not good

ronald k 
Rating:
4.0

I guess just make it a little more obvious that there is a separate side of the inside of the gas station that controls the uhaul business and it’s not some external building sharing a parking lot with a gas station

charity b 
Rating:
5.0

Great customer service, fast, easy, equipment ready, and reliable prices My favorite location for Uhaul

EMANUEL T 
Rating:
5.0

Customer did not leave a comment.

robert p 
Rating:
4.0

Very helpful.

michael S 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
5.0

Customer did not leave a comment.

maria f 
Rating:
4.0

Great service. They were friendly, quick and professional.

Evelyn J 
Rating:
4.0

Everything was pretty great

Brenda V 
Rating:
1.0

Customer service very poor, no eye contact, no clear instructions, zero communication. Would not com back again. I felt like I was a ghost, there but not recognize

VYACHESLAV K 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

Wallace P 
Rating:
5.0

Customer did not leave a comment.

Renee H 
Rating:
5.0

Customer did not leave a comment.

james C 
Rating:
5.0

Customer did not leave a comment.

Jonathan D 
Rating:
5.0

Customer did not leave a comment.

Gabriel A 
Rating:
4.0

Friendly, Fast, Efficient

William L 
Rating:
5.0

Customer did not leave a comment.

Matthew W 
Rating:
5.0

Good people very nice

James G 
Rating:
5.0

Service is friendly and responsive.

Jay M 
Rating:
5.0

Customer did not leave a comment.

Raymond B 
Rating:
5.0

Customer did not leave a comment.

Cynthia W 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Customer did not leave a comment.

VIPIN T 
No reviews have been submitted for this location.

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