El cliente no dejó un comentario.Laura E.
Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Chris E.
Keep up the awesome and positive experience. Mine was outstanding with Nathan, Conrad, Jose Pilar, in Hemet and Peter was very helpful by phone and on arrival in Roseville, Ca. Thank you! Diane Short Roseville, Ca.Diane S.
El cliente no dejó un comentario.Chester F.
This location has the greatest customer service, friendly, professional, and fast.EMANUEL T.
El cliente no dejó un comentario.John D.
Went to another place to rent a trailer and was denied because we didn't have a 3/4 ton truck. There was no hassle. In and out on a out 10 minutes. They were friendly and very helpful.Sandra R.
Nothing. I appreciate everything the arrow had to offer. I would definitely recommend this location to others in need of a uhaul vehicle.guillermo G.
Staff were very friendly and helpful.Virgil S.
El cliente no dejó un comentario.Martin R.
El cliente no dejó un comentario.Alan S.
Clean vehicles. Service was friendly and very efficient.kelli F.
El cliente no dejó un comentario.ronald K.
Everything was good... but the last guy... he wasn't very friendly. I think that also important. Good service and friendly people is all people want. But it was goodBud P.
We had three different drop off locations before due date. Why is that? Also, we were told there was not a drop box and employee told us there is a drop box. Won't be using U-Haul again as no employees are trained or care to help...we were pretty much on our own.Barbara Y.
El cliente no dejó un comentario.Larry F.
El cliente no dejó un comentario.Darrell H.
El cliente no dejó un comentario.Jerome P.
It was a good experience and the uhaul associate was very helpful and polite. We'll be back. Thank youPia R.
El cliente no dejó un comentario.EMANUEL T.
Awesome serviceJOHN D.
This uhaul location has great staff and were very understanding and helpful when I needed trailer much longer than anticipated. They were more than willing to extend my rental as I miscalculated how long it takes to actually move.highly recommend this location. Thankyou to all staff.Herman S.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.michael Y.
El cliente no dejó un comentario.Karl N.
El cliente no dejó un comentario.JAMES M.
We have rented a lot of trailers for our move from Bodega Bay to Sacramento. This location was the best and most efficient we have encountered. Their large inventory means that they probably will have the right trailer to meet the our moving requirements. They appeared to have a large number of trucks, as well. And their location is excellent for highway access. The staff was also friendly and efficient.DAVID B.
same as previous answerLindsey T.
I love this site. I have tried others but non compare to the folks at this location.Renee H.
Quick and easy pick up and drop offJoseph C.
El cliente no dejó un comentario.William C.
Best uhaul experience great equipment, so flexible, clean, really great experienceGina H.
El cliente no dejó un comentario.Christian H.
El cliente no dejó un comentario.Frank D.
This was a very quick and easy place to rent from. The truck was nice and new and very clean.celena H.
El cliente no dejó un comentario.Herbert Y.
El cliente no dejó un comentario.Brad M.
El cliente no dejó un comentario.danilo J.
El cliente no dejó un comentario.PHILLIP B.
El cliente no dejó un comentario.Christine O.
El cliente no dejó un comentario.Raymond P.
Easy checkin. Suggestion: In email with pickup and drop off locations (btw: excellent customer service) provide list of gas stations near drop off address with addresses and Google Maps links. I got lucky roaming aimlessly and found one near drop off address. Remember: Moving is an adventure. Have fun!Marcus L.
El cliente no dejó un comentario.Lionel H.
Rented a cargo van for a day, and after a few hours of using it, the battery died on the van. I had to wait almost 4 hours to get roadside assistance and the battery replaced. When I returned the van, at no time, did the employee at the location state that he was sorry for the inconvenience, only that he had to charge me for the van even though I had already filed a complaint to be fully reimbursed for the rental. FYI - Area Field Manager emailed me back two days later, stating I was only getting $50.00 of the $67.63. I never received a reply when I replied to why I wasn't receiving a full refund. Don't waste your time with this business or U-Haul. They don't care about your safety, only the all might buck.Kimberly S.
El cliente no dejó un comentario.alan C.
El cliente no dejó un comentario.Jeff C.
The particular truck I rented has an exhaust issue. While at a stop the fumes from the truck from both the exterior and/or the venting in the cabin literally gave me a headache and nausea. I thought the exhaust was from another vehicle at the beginning of the rental day only to learn that it is in fact the truck I rented having the issue all throughout the day. I reported the issue and hope they resolve the problem.Jason O.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Kenton B.
They charge me for a couple more miles I noticed when I got home that I was charge three or 4 miles more this store does that with pretty much with everything they sell in the store too I will not recommend this place for a rental you have to keep an eye on them They didn't even went through and look at the car with you they just give you the keys and go look for the truck outside on your ownJOSE R.
El cliente no dejó un comentario.Brian S.
I drove 26 miles. I put in $20 gas for 3.3 gallons and still charged $11 for gas.Andrew T.
El cliente no dejó un comentario.Jack P.
Everything went as planned, and they were very helpful.Michael H.
El cliente no dejó un comentario.GREGG T.
Very nice service and friendlyRanjit S.
El cliente no dejó un comentario.Paul Z.
This location is awesome. Owners are always nice. It's my number 1 choice every timeCHAD M.
El cliente no dejó un comentario.Ryan N.
El cliente no dejó un comentario.Randy J.
Quick transaction inside the store and I was on my way!Fred J.
Drop off was fast and easy, friendly and helpfulSTEVEN B.
Everything was fine service was greatMICHAEL E.
El cliente no dejó un comentario.George M.
El cliente no dejó un comentario.Evan C.
El cliente no dejó un comentario.Tristan G.
If I followed their guidelines, to fill the gas tank to â€œpick upâ€ level, I would have put in 10gal of gas for the 46 miles I drove. 5gal was enough to bring it to the proper level.Noel S.
I loved the excellent customer service, great experience. Mikedonald L.
El cliente no dejó un comentario.Steven W.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Joshua C.
Nothing, service people were fantastic. This is my preferred location!!!!!patrick L.
El cliente no dejó un comentario.Pamela M.
El cliente no dejó un comentario.Amber V.
El cliente no dejó un comentario.thomas M.
We were very impressed. We have rented trailers from Uhaul many times over the past 40 years, and this was the most organized and helpful location we have used. We will definitely be back!WENDY M.
El cliente no dejó un comentario.Dan H.
your advertising is completely deceptive. The cost of renting a UHaul truck is no where near $19.95. False advertising. My bill was near $100 and would have been more if i would have bought insurance. Deceptive advertising is wrong.AMANDA W.
El cliente no dejó un comentario.Joel M.
I showed up to this location just before they closed and told the owner that i needed to rent a trailer for 24 hours. i ended up returning the trailer the same day. He gave me an estimate of 1 day of rental, but then he charged me for two days. I tried talking with the owner and he was very rude and hung up on me.MARIO L.
For my need of a vehicle transport trailer, the location and experience was good. Where this review excels is due to Peter at the location. Peter was very easy to work with and there were no problems that came to light at rental time or return. Peter clearly answered any of my questions. Yes, I know it was only a trailer rental but the process was fast and efficient and Peter was receptive and accommodating. Thanks again Peter.dan L.
Feedback is for Uhaul system overall. My original reservation was to pick up a one-way at Security Public Storage and they didnt have my trailer as scheduled. So i had to haul the trailer back from S Cal to Roseville. Frudtrating experience overallStanley C.
Do not promote on-line check in. It was a waste of time. We spent 30 minutes uploading a picture, driver's license and waiting to be approved while no one told us we'd still have to go in the store. It was a waste of time when we we're trying to get on the road. The woman in the store was great!!Brandi J.
El cliente no dejó un comentario.Harris W.
El cliente no dejó un comentario.ROBERT I.
Thank you for your service. I would like to mentioned couple thongs. My pick up location changed last minute. It was not too far but it is good to provide credit for the extra miles when the company changed the pick up location from reservation. The fuel tank was 2 quarter full and no credit for extra fuel at the time return that not fair or the company should provide full take. It isn't safe to return a truck at the one or two quarter full fuel Please consider for future. Thank you once again.Berhane T.
El cliente no dejó un comentario.Jennifer E.
El cliente no dejó un comentario.Tyler K.
El cliente no dejó un comentario.Randy E.
Waited until 30 minutes after pick up to tell me items I requested were not availableMarcel S.
El cliente no dejó un comentario.Rhonda L.
El cliente no dejó un comentario.Jorobert B.
Worst U-haul experience ever. Person doing hook-up didn't say anything to help me get lined up, he only showed meaningless hand signals. I had to get out of my car to look about 4 times. He hooked up the lights and tested them. At the first stop I checked the lights and none of them were working. I re-plugged everything and got everything but turn signals. When I turned in the trailer I complained about the lights and the guy checked them and said they were fine "must be your vehicle". I checked the connector when I got home with a meter and everything checked good. I have towed 6x12 trailers many times with this Expedition and never had a problem with the lights or anything else.Bruce G.
El cliente no dejó un comentario.Donald S.
Nothing really. That lady that helped me was super nice. They ended up not having the truck I requested, upgraded me at no cost. Would have been good to have an appliance dolly.. maybe keep more of those on hand. Otherwise, would use again.Matthew P.
I didn't rate the maintenance and cleanliness because it was neither clean nor extremely dirty. It was not in the best of shape. Many dents, body parts missing. Yet, I was charged the same price as someone getting a pristine pick-up. I'm extremely disappointed as I've rented from this place before and had a much better experience.Thomas W.
El cliente no dejó un comentario.Yvonne P.
El cliente no dejó un comentario.Scott D.
El cliente no dejó un comentario.Donald H.