El cliente no dejó un comentario.ANTONIO F.
Customer Reviews for Rockys Ace Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Always a good experience at this Rocky's ACE Hardware. No surprise the Uhaul goes smooth.DANIEL M.
It took far too long upon returning the van. Tighten up the process a bit, especially since we bought the CWD coverage.RICHARD G.
El cliente no dejó un comentario.GELSON V.
Nothing, they are great to work withCLAUDIA H.
Nothing to improve. Service was terrific!GERALD L.
El cliente no dejó un comentario.GLENN H.
Trailer was not the right size seriously complicating my move. I had to unpack several boxes and leave stuff behind. The trailer was not clean enough for unpacked items. Overall it was a terrible experienceDALE V.
Rockys staff are always so helpful and having UHALL available makes my life super easy to rentCARLOS F.
The back of the van was messing, but I just swept it out before I used it.Claudia H.
El cliente no dejó un comentario.JOHN C.
You guys are the best! I love using u haul!TODD W.
This truck was on its last legs. the doors won't close without some effort. that was both doors. The truck also has an exhaust leak.Sam P.
Basically brand new van, staff at Rocky's ACE Hardware were friendly and helpful.SARAH D.
Service was great. Very quick and customer friendly.ROBERT C.
El cliente no dejó un comentario.GREGORY Z.
I'd recommend this place only because the stuff I dealt with were wonderful. The truck itself was horrible to drive and dirty and very difficult putting the ramp backIRIS K.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.ELIZABETH S.
El cliente no dejó un comentario.CASSIE C.
El cliente no dejó un comentario.Logan C.
No windshield wiper fluid!!! Went to clean windshield upon getting on the road and had a big smear on the windshieldâ€¦. Otherwise pretty goodâ€¦ condition. The van kind of pulled to the right and waiver some on the road seems it may need an alignment!CHRISTINE C.
The service at Ace hardare location was amazing. The girl who helped me was super helpful. However the truck was a different story -Extremely dirty on the inside -Broken mirror on driver side couldnt really see out of it -Back door latch would get stuck at the top if you let the latch go and just opened the back door. It was super annoying to undo. -having rented plenty of Uhauls from here i was really disappointedJOSEPH A.
The trucks doors didn't close all the way. The employees of the site were greatjohn R.
Everything was great! ThanksMAUREEN S.
Couldn't be easier! Highly recommended! A+Todd W.
Excellent rental. Easy to pickup and drop off. Gracias.T MICHAEL L.
The van was not broom clean there was some trash in door panels. There was no wiper fluid in the bottle, windshield was dirty inside and out. This site is very convenient for me and the check out and return was perfect.DONALD C.
The truck smelled of wet dog and there were dog hairs everywhere.Steven S.
Los cervical estubieron mul bienCRISTINA P.
Advertised as $.99 per mile, but they charged $1.39. Had to go back to get a refund, only partial refund, the rest he said to call corporate.JOE P.
Over charged, truck smelled, no gas when picked upShawn S.
El cliente no dejó un comentario.Joshua M.
There was A major discrepancy in the Milage drove ... I was told it was going to be corrected but I'm still waitingANTHONY P.
El cliente no dejó un comentario.MAUREEN S.
El cliente no dejó un comentario.PATRICK N.
El cliente no dejó un comentario.MAUREEN S.
Excellent customer service!!MAUREEN S.
Great Job!!Robert M.
El cliente no dejó un comentario.KENNETH K.
El cliente no dejó un comentario.STEVEN B.
Super, friendly, fast service. Rocky's staff were a pleasure to work with. They always have been.ELLIOTT F.
El cliente no dejó un comentario.Mary S.
Everything was goodMAUREEN S.
El cliente no dejó un comentario.LUKE L.
Great service! Cashier was very helpful. Which made for a great experience. Will 100% recommend Rockey's Ace Hardware for all U-Haul rentalsGREGORY B.
Speedy, TimelyAIYANA B.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Andrea B.
I went 15 miles total. The gas was beyond full when i picked it up. The gas was beyond full when I brought it back. I crammed a gallon of gas into it which i provided the receipt as evidence of that. Click, click, click. Crammed the gas in. Then i received the invoice. Gas charges ? Rocky's claims they fit an additional 4 gallons ? Not convinced of that. Even if they did, i only used 1 gallon. Which i replaced. Quick math. 4 gallons plus 1 gallon is 5 gallons 15 miles divided by 5 gallons is 3 miles per gallon. Rocky's expects anyone to believe that a tiny cargo van only gets 3 miles to the gallon ? I feel insulted and genuinely hurt. I sincerely feel like i was taken advantage of and cheated by rockys.REX L.
El cliente no dejó un comentario.PAUL L.
consider eventual installation of backup cameras - was a little scary backing up such a large vehicle without that feature.James C.
Truck had an empty soda can in the cupholder and a used face mask on the drivers side floor. Only drove the truck 18-20 miles and the engine temperature gauge maxed out and the overheating notice came on. I was able to complete my use without service, but it was stressful. Employees at the store were very helpful, no issues at all with the location or employees I interacted with, my issues were with the actual equipment.SHAWN B.
El cliente no dejó un comentario.DARLENE M.
Thx for a great product ðŸ‘THOMAS G.
El cliente no dejó un comentario.Eugene A.
El cliente no dejó un comentario.Patricia D.
SERVICE WAS GREAT. EQUIPMENT WAS GREAT. WILL RENT FROM THERE AGAIN!GERALD L.
Ensure that requested items (ie blankets) are available at the site someone is directed to. I had requested a different location and had to travel 20 min to this location and they did not have the extra items I requested.Bridget T.
The customer service was good and no issues with the truck at all. It was a positive experience, however the inside of the cargo area had not been swept out. GraciasRODERICK K.
My only issue was there was a disposable mask left in the glove box from previous rental. I just really hope during this pandemic the van was truly sanitized?JENNIFER G.
El cliente no dejó un comentario.MATTHEW H.
El cliente no dejó un comentario.KEVIN S.
Truck was dirty inside. During a pandemic this was extremely concerning. They also charged me for gas when i put gas back up to the line it was at in the vehicle before returning. Messaged the customer help email and still no response.CHELSEA K.
First time rental user. My Uhaul made moving less horrible! Nice modern truck in great condition. Thumbs up.DANIEL G.
El cliente no dejó un comentario.Frank B.
El cliente no dejó un comentario.ROGER A.
No blankets/pads We paid for 5Thomas S.
El cliente no dejó un comentario.Joseph B.
Charge less for mileage. 99 cents is ridiculous.nancy F.
Tell me if I don't return it at the same tank level I'm charged a CRAZY amount. It went from 7/8 to 3/4 and I was charged $14. Insane I would have put $2 of gas in and been fineAnthony K.
El cliente no dejó un comentario.Donald A.
El cliente no dejó un comentario.PAMELA C.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.GREGORY P.
Nothing to improve!! Everything was great!patricia D.
Cab was so odiferous when we picked it up it made my wife feel sick. Only by leaving windows open the entire time we had it made sitting in cab tolerable. Otherwise the van was ok, tire pressure light apparently a malfunction the shop knew about.James D.
El cliente no dejó un comentario.Daniel R.
The staff at Rocky's Ace is always helpful. I'm 100% satisfied.jay F.
El cliente no dejó un comentario.Erick V.
El cliente no dejó un comentario.TOM S.
Great overall experience Thank Youanthony C.
El cliente no dejó un comentario.mitch F.
Was very convenient and easy experiencepeggy P.
Great service! Truck was clean and in great conditionCatherine R.
Friendly customer service. Very accomodating to all my questions. 5 stars.Mirko B.
El cliente no dejó un comentario.Matthew E.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.thomas A.
El cliente no dejó un comentario.Peggy P.
My rental from this location was flawless.....I don't think they could have done anything more, unless the drove the Truck for me! TY Rocky's in Greenville, RISteven A.
We didn't have any problems, but our van did say that it was time for an oil change.Gina S.
My bill was incorrect, I was charged for gasoline when in fact I filled it to slightly above the level at which I rented it. In talks now with a â€œresolution specialistâ€œ to resolve. Used them before with no problems though.ANTHONY A.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.wayne B.
El cliente no dejó un comentario.Rachel L.
Fix your digital tools. You have obvious app bad online website challenges.John R.
El cliente no dejó un comentario.Alycia Z.
El cliente no dejó un comentario.Jean A.
El cliente no dejó un comentario.Julmar F.